Really sorry for the issue you're facing. I want to mention that page layout settings are applied at 2 levels. One at pdf level and other at application level. Pdf level setting overrides application level setting. So if in your pdf file, page layout is set, then it will override default page layout setting of Acrobat.
You can see page layout setting at pdf level by following following steps:
1. Open pdf file.
2. Right click on pdf file.
3. Select "Document Properties".
4. Select "Initial View" tab. Check value for "Page Layout".
5. This setting will override application level setting.
Note: If this value is set to 'deafult' then Application level setting (mentioned by Rachit) will be applied.
Reiterating how to set Application level setting( mentioend in previous comemnt by Rachit):
Preferences(Ctrl/Command + K) → Page Display → Select Page Layout
If your pdf level Page Layout setting is set to 'default' and even then your application level settings are not applied, then could you please share video of issue along with pdf file, so that we can triage it? You can send these to me at firstname.lastname@example.org
Thanks & Regards,
I suppose you are facing this with a particular set of PDF’s. Can you please provide one such PDF. Also please provide the version of Acrobat you are using.
Are you facing this issue for all files or some specific pdf files? If you're facing this issue with some specific pdf files, then please share one such pdf file with me at email@example.com.
Also please share the version for Acrobat.
Steps to know version of Acrobat:
Go to Help -> About Adobe Acrobat Pro DC. A window would pop up containing version number. You may send us snapshot of the pop up window.
Can you please confirm if you are still facing issues with launching acrobat / installing acrobat ?
Hi Joe Torkildson,
Have you tried updating Acrobat to latest version? You can update to latest version from menu Help > Check for updates.
Please tell the version of Acrobat you're using. Go to Acrobat Pro DC > About Adobe Acrobat Pro DC > A window would pop up. You can see version number in this windows. Please share version number with us.
1 voteUnder review · 1 comment · Acrobat for Windows and Mac » Other · Flag idea as inappropriate… · Admin →
'Different DPI scaling settings for different monitors' / 'dynamic DPI scaling' is supported on Win 8.1 onwards.
In Win 7 you cannot apply different scaling settings for different monitors. Also you'll need to sign out and sign in to apply new scaling settings.