Missing mouse pointer on external display ACROBAT DC
mouse pointer missing when using external Samsung display.
cursor shows up on resolution 1920-1080 and 3840-2160.
on all other resolutions cursor disappears when acrobat is opened.
works fine on normal mac display.
it works on all resolutions when we change the system preference in MAC and increase the cursor size.
MAC OS HIGH SIERRA 10.13.4
Since we haven’t heard back from multiple users on this, We are closing this thread.
We’ll revisit if we hear back again on this
Bess Jackson commented
A few years late to this.... but did anyone get a solution to this problem? I am encountering it right now. Very frustrating!
Did this ever get fixed?
Same problem with ASUS 4K display
Me too! Driving me bonkers.
I have the same problem while using an LG display.
Wow, I'm having the same problem! I'm LG display as well! I didn't realise it was my display until I read this. But I just confirmed it only happens on my big monitor. And this is annoying the **** out of me. Please fix it!
Paramjeet Yadav commented
Thanks for reporting the issue! Could you please share video of the issue with us along with display settings? This would help us to reproduce and triage this issue at our end. You can mail me at firstname.lastname@example.org
I am having the same exact problem since update to 10.13.4 - I use an LG display