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Fit to Page preference not working when open a pdf

Every document I open I need to fit to page manually. I have my preferences set to fit page, but it isn't working. Before the update it worked fine.

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Vee shared this idea  ·   ·  Report…  ·  Admin →
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  • Arpit Agrawal commented  ·   ·  Report

    HI Vee,

    Thanks for reaching out to us. Could you please update to latest version of Acrobat and see if this issue is reproducible.

  • Vee commented  ·   ·  Report

    ccc, at least the fit to page is back on the top menu bar, though the magnification percent, and the + and - keys are still missing, I agree, why have a default setting that gets overridden. I click that fit to page icon so much now (which is now a dropdown choice, more work), I didn't before the upgrade.

  • ccc commented  ·   ·  Report

    Agreed. I have default Page Layout set to Single Page and default magnification set to Fit Page, but when you use the Page Down button, you can see the view preference isn't working. After paging down about 5-6 times, the pages are not showing in full and page breaks are in the middle of the screen.

    If you then click Fit One Full Page in the More Tools dropdown, it works fine. But you have to do this for every single PDF, so the default in Preferences is worthless.

  • Paramjeet Yadav commented  ·   ·  Report

    Hi,

    Really sorry for the issue you're facing. I want to mention that page layout settings are applied at 2 levels. One at pdf level and other at application level. Pdf level setting overrides application level setting. So if in your pdf file, page layout is set, then it will override default page layout setting of Acrobat.

    You can see page layout setting at pdf level by following following steps:
    1. Open pdf file.
    2. Right click on pdf file.
    3. Select "Document Properties".
    4. Select "Initial View" tab. Check value for "Page Layout".
    5. This setting will override application level setting.
    Note: If this value is set to 'deafult' then Application level setting (mentioned by Rachit) will be applied.

    Reiterating how to set Application level setting( mentioend in previous comemnt by Rachit):
    Preferences(Ctrl/Command + K) → Page Display → Select Page Layout

    If your pdf level Page Layout setting is set to 'default' and even then your application level settings are not applied, then could you please share video of issue along with pdf file, so that we can triage it? You can send these to me at payadav@adobe.com

    Thanks & Regards,
    Paramjeet Yadav