Skip to content

Settings and activity

5 results found

  1. 14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Uwe Laubender supported this idea  · 
    An error occurred while saving the comment
    Uwe Laubender commented  · 

    I see also issues on Windows 10.
    What I can do: Set up old PhotoShop CS6 as editing tool for pixel images.
    Cannot do this with PhotoShop 2022.

    Don't know if that matters: PhotoShop CS6 is installed on my C: volume and PhotoShop 2022 is installed on my F: volume on the same machine.

    Regards,
    Uwe Laubender
    ( Adobe Community Professional )

  2. 6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Uwe Laubender supported this idea  · 
  3. 39 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Uwe Laubender supported this idea  · 
  4. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Uwe Laubender commented  · 

    Hi Ahusain,
    tried uninstalling, reinstalling Acrobat Pro DC with the CC Desktop app. Still I am not able to install the update.

    Next step: Will try to set the registry key as you suggested.

    Will come back to report if all went well.

    Thanks,
    Uwe Laubender
    ( ACP )

    An error occurred while saving the comment
    Uwe Laubender commented  · 

    Hm, maybe you should know that I changed the language of Acrobat Pro DC from German to English and also saved some new Preflight profiles. Could that be the problem with the update process?

    Also: I'm currently signed in with the Adobe Forum with a different Adobe ID than my CC Account is running. Could that be the core problem?

    Regards,
    Uwe Laubender
    ( ACP )

    An error occurred while saving the comment
    Uwe Laubender commented  · 

    Ammar wrote in this other thread:
    " If your product is not already updated, you can manually do so from within the product. Click on the menu Help-> Check for updates."

    Tried that and the "update failed". Got exactly that error message.
    Went to: https://helpx.adobe.com/acrobat/kb/update-errors-acrobat-reader-windows.html

    There was no specific error number. I'm on Creative Cloud. The helpx page is for perpetual versions only, I think.

    Should I uninstall Acrobat Pro DC and reinstall through the Creative Cloud Desktop App?

    German Windows 10 machine.

    Regards,
    Uwe Laubender
    ( ACP )

    Uwe Laubender shared this idea  · 
  5. 252 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Uwe Laubender commented  · 

    Ammar wrote:
    " If your product is not already updated, you can manually do so from within the product. Click on the menu Help-> Check for updates."

    Tried that and the "update failed". Got exactly that error message.
    Went to: https://helpx.adobe.com/acrobat/kb/update-errors-acrobat-reader-windows.html

    There was no specific error number. I'm on Creative Cloud. The helpx page is for perpetual versions, I think.

    Should I uninstall Acrobat Pro DC and reinstall through the Creative Cloud Desktop App?

    German Windows 10 machine.

    Regards,
    Uwe Laubender
    ( ACP )

    Uwe Laubender supported this idea  ·