99 results found
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Adobe should credit and keep track of my licenses.
I have purchased two perpetual and one subscription to the latest Adobe Acrobat Pro DC. But Adobe acts as if I only have a single license,
When I go to my next computer, Adobe i forms me that I must unload the software from another computer to use the current one, even though I installed a separately purchased software on both computers.
Please credit me with having purchased what I paid for, instead to treating me as if I only have a single license.
1 vote -
French version vs english
I bought Acrobat Standard DC but unfortunately I did not see that I could download it in French. It is therefore in English. Can I just change the language in the software or do I have to uninstall it to reinstall it in French?
2 votesMarking this issue as resolved as there is no response from the user.
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instalation error
Comprei ontem por €475,00 o adobe Dc Pro MAC e não consigo instalar, interrompe sempre com erro pela conta dayaj@mac.com. Tenho 2 contas adobe, 1 dayaj@mac.com e 1 dayaj@netcabo.pt e gostava de juntar as 2 para dayaj@mac.com
2 votesMarking this issue as resolved as there is no response from the user.
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Support for Microsoft SCUP
We have invested very large in SCCM infrastructure to support Global distribution of client applications. To speed up distriution of Adobe product versions we have analysed Adobe Update Server solution.
Based on our global environment that would require an enourmous investment create a Adobe Update Server at every site location.We would like Adobe to add support for Microsoft SCUM, that would speed up product distribution without very large investment.
1 voteWe already support Microsoft SCCM and have documented for Acrobat here: https://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/sccm.html
If you are talking about Creative Cloud Packager the documentation is here: https://helpx.adobe.com/enterprise/package/help/deploying-packages-sccm.html
Thanks,
Karan -
SIMPLY THE BEST!
SIMPLY THE BEST!
1 vote -
Messages from Adobe setting not respected
When I have 'Show me messages when I launch Adobe Acrobat' DESELECTED, I STILL get an ANNOYING message from Adobe about completing my profile. I DO NOT want to get any message about the Profile!
2 votesMarking this issue as resolved as there is no response from the user.
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Problem: cannot check the box in pop-up when trying to sign in for Adobe Acrobat Pro DC any ideas???
Just purchased Adobe Acrobat Pro DC and installed. When I open a pdf and try to merge with another the program says I am only using a trial version???
When I try to sign in through the program I get a pop-up with terms of use and license agreement but I cannot check the box to agree to the terms and conditions so I cannot sign in...tried to contact them by phone but nobody answers...2 votesMarking this issue as resolved as there is no response from the user.
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2 votes
Marking this issue as resolved as there is no response from the user.
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New bug wont let me edit documents, ends up being best feature so far!!
Your software has always been terrible, no surprise there. But today I opened the garbage referred to as Adobe Acrobat Pro DC and I encountered something conflicting. It seems as if Acrobat has decided I no longer have a subscription and can't edit pdfs. Clicking on my name in the corner sends me to a web page clearly showing my subscription to Acrobat Pro DC.
At first glance I thought this was a bug, and it probably is. But on further consideration I think this might actually be a feature. See in the past Acrobat Pro performed as expected. Start…6 votesMarking this issue as resolved as there is no response from the user.
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Does being signed in to Adobe Scan count as a PC installation for Adobe DC license?
I get a "limit reached" message when installing DC on home PC. The "limit reached" message says my email has been used to activate the software on 2 computers.
I'm signed into DC on my office PC and nowhere else that I can tell.
I’m signed into Adobe Scan app on my phone but I don’t have DC installed on my phone.3 votes -
eternal sign-in loop when trying to use send and track
I am signed in to Creative Cloud. When I open Acrobat DC I have to sign in to my account there as well. Then I attempt to send and track and I get prompted to sign in AGAIN. It confirms I am signed in and then I try send and track again and it asks me to sign in AGAIN. I have a fully paid subscription to multiple apps. The software just makes me sign in over and over and over again.
4 votesMarking this issue as resolved as there is no response from the user.
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Dialog/Info Box API display defects
Bug Report - The text in these API's are stunningly useless to me. Check these screenshots and send this issue to someone who knows how to fix it. I've been dealing with this problem, and have tried to get it resolved, since day 1 of my purchase of Adobe Pro XI. My other Adobe products have some of these same defects in the API's. These boxes are unreadable. No adjustment to screen display or resolution or in the program preferences makes a bit of difference.
2 votes -
Stop the beeping
I just installed Acrobat Pro on my Mac Desktop and not my computer won't stop beeping. I have turned off every sound control I can find and the beeping continues. And it even beeps when Acrobat has been closed.
1 voteMarking this issue as resolved as there is no response from the user.
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Your message
I have Adobe Acrobat Pro on basis of monthly payment. Today I receive a note: "You have seven days left...)".
2 votesMarking this issue as resolved as there is no response from the user.
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Too many similar products - very confusing.
I don't understand the differences between Acrobat Pro, Acrobat DC and other (maybe?) similar products. I get confused over which features I have. I’m not even sure which license I have, because I used to have Acrobat X Pro, then I was upgraded to DC without knowing how or why or being given a choice or understanding what that meant. I’ve now had DC for quite a while, but when I logged into a different device, it wanted me to buy a license.
Please straighten all this out and explain it so we can all understand what we have and…
2 votes -
Sanitize
Issue: The Sanitize function does not work in Adobe Acrobat Pro 2017 Desktop (purchased March 2017).
2 votesMarking this issue as resolved as there is no response from the user.
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Acrobat Pro 8 Feature
Hi Team,
The functionality of PDF comparison that was available in Acrobat Pro 8 was great and would like to use the same, could you please guide, if we have license for Acrobat Pro DC then we could use the earlier version.
Especially for textual comparison of pdfs.
Thanks,
Raj2 votes -
Problem: separate licenses needed for individual computers that dual-boot to Mac OS and Windows.
Having to purchase separate licenses for a single computer running as a dual-boot environment is highly problematic.
Only one licenses is used at a time!
2 votes -
After MacOS Sierra 10.12.6 upgrade can no longer use Adobe Acrobat DC
Upgraded to the MacOS Sierra 10.12.6 and can no longer open any documents in Adobe or open Adobe Acrobat at all.
2 votesMarking this issue as resolved as there is no response from the user.
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Acrobat Pro Installer should identify error cause
Downloaded Adobe Acrobat Pro v. 17 purchased via order 142075619 on a MacPro desktop running OS 10.9.5 (Maverick). I used the serial number posted. Near the end of the installation process it says that it cannot be completed because of an error. But it does not explain what error it is. Checked disk for permission problems, tried again, same error. I am at a loss because the installer does not identify the error.
Please advice how to proceed.2 votesMarking this issue as resolved as there is no response from the user.
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