eternal sign-in loop when trying to use send and track
I am signed in to Creative Cloud. When I open Acrobat DC I have to sign in to my account there as well. Then I attempt to send and track and I get prompted to sign in AGAIN. It confirms I am signed in and then I try send and track again and it asks me to sign in AGAIN. I have a fully paid subscription to multiple apps. The software just makes me sign in over and over and over again.
4
votes
Marking this issue as resolved as there is no response from the user.
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AdminRavi
(Admin, Adobe)
commented
Is the issue only with Send & Track and other features are working fine? Please try below steps
sign out from creative cloud
restart your machine
Sign back in creative cloud app
Launch Acrobat DC and execute your workflow