173 results found
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Verify digital signature on the app through mobile
Cannot verify digital signature on app through iPad or mobile phone.
1 voteHi Sharon,
Are you still facing the issue? Could you please more details so we can follow up?
Thanks,
Adobe Sign Team
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Adobe Keeps Timing Out While in the Middle of Project
why does adobe keep closing on me while in the middle of editing/filling in a document?
1 voteHello Anita,
Thanks for your feedback. Would you please share more details/steps when you encounter an issue?
Thank you!
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ADOBE CRASHES USING FILL & SIGN
ADOBE consistently crashes while using Fill & Sign. This is a known problem since at least 2019 and it still has not been fixed. This is such a buggy program and we have to have a subscription yet the bugs are never corrected.
I have made changes for all of the suggestion that I have found the the so called "ADOBE help". Total worthless.1 vote -
Valid Emails Bouncing
Valid emails are bouncing when trying to use Adobe Sign. I've tried canceling. Resaving and resending. Etc. Been happening since late yesterday.
1 voteHello Angie,
Thanks for your feedback. Are you still experiencing the issue? If so, would you please share more details about the issue?
Thank you!
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wrong wording
Words in excel is in arabic
each word is written vise versaExample : if the word is play
it is written in the converted version " yalp "1 vote -
it gets frustrating when it says "unsupported format" especially when I've used them before!
what do they mean "unsupported format"?
1 vote -
I'm paying for literally nothing usable
I hate your online portal. I have an Adobe Acrobat Pro subscription and I can't do anything I want to do. I need to Prepare a form, there's no option to do this. I need to be able to enter text into a PDF, then download for someone to sign and I can't do that. I tried to set up a Template, that allows me to pre-fill some fields and when I try to use it, it also wants me to sign as Participant 1. I just want to use the Adobe Acrobat desktop software and I can't do that…
4 votesHi Jennifer,
Thanks for your feedback. Fill & Sign has a toolbar where you and drog and drop text fields. There are also PDF tools available for editing PDF. You will find them in Edit flyout or the tools page. Have you tried it?
As for Template, it shouldn't require you to sign if it doesn't have a signature field assigned to you (Sender). You can change the recipient (assignee) of any field by right clicking on the field and select Edit.
Also when you send it out for signature, make sure you do NOT add your self as a Recipient since all recipients will be required to sign. If you have any non-signature fields assigned to Sender in the document, you will be asked to prefill before it's sent out.
Adobe Sign Team
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Terrible Fill & Sign Experience
I'm highly dissatisfied with this experience, I waited an extremely long time to fill out and sign two documents. The filling out process went fine, but when it went to signing everything fell apart. Somehow the system saved the document with a small signature, not the one I resized, and you can't fix/delete those after saving. Once I put an entirely new page in, the signature would go in fine, but then it would "save my changes" forever after it already said "Changes Saved" and then it wouldn't download correctly or print. I will never use this again.
1 voteHi Landon,
Thank you for your feedback. Would you be able to share some test documents with us so we can try to replicate the issue?
Thanks,
Adobe Sign Team
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Font size too big for boxes
Your form filling is bad, the letters are too big for the input boxes so most of the form inputs are only partly elligible. You should include an option to change the size of the text.
1 voteHi Shane,
Thanks for your feedback. The fill and sign tool should have options to change font size. Could you please share more details for the issue you're facing and a screenshot if possible.
Thanks,
Adobe Sign Team
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bug in adding text
text adding function is useless, does not work, part of text just dissapears.
1 vote -
bring signature in front of the photo.
Cross signature across photo not working properly. signature hide behind the photo.
2 votes -
Adobe Acrobat does not work.
I have subscribed to Adobe Acrobat for years and have the app on my desktop, but every time I try to open it , I receive a message that my subscription status cannot be verified. When I sign in and try again, there are no results. When I try to download the app again, I get your "Oops" message. In short, Adobe does not work for me; you just take my money and tell me to go jump.
2 votes -
Fill & Sign once more broken - get it fixed permanently please!!!!!!!!!
Bug detected...
Fill&Sign does not save the entries made for downloading and or sending by email. The only way entered text can be recovered is by reopening the edited document in Fill&Sign during the same session but that is meaningless as you cannot download or send anyway. Pleas fix this bug asap because it makes a major functionality for which I have paid obsolete.1 voteHi Nils-Carsten,
Thank you for your feedback; however we're not able to duplicate the issue. Did this occur with all documents or just some? Would you be able to share your document(s) with us, as well as any additional details you can provide, so we can investigate?
Thanks,
Adobe Sign Team
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Unable to sign PDF. I have looked up how to but it doesn't work
I am unable to sign certain PDFs. How can I fix it?
3 votesHi Terri,
Thanks for your feedback. Could you please provide more details or a sample PDF so we can investigate?
Is it a PDF someone else sent to you to sign or are you trying to fill & sign your PDF?
Adobe Sign Team
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Corporate licensing too complex
Simplify licensing. I have two accounts apparently through work, one is creative suite without adobe sign, and one is adobe acrobat/adobe sign. Trying to switch between the two and being denied access to tools is driving me crazy and wasting far too much time. This product has become unusable.
0 votes -
Signatures on forwarded documents really small
Really really frustrating....Bizarrely when sent by others, my signature and initials are showing up in documents in really small image. It is not my signature which fills the signature so some bug in the formatting. Wish I could contact someone but seems that it is almost impossible to find a chat....
3 votesHello Stephen, Thanks for your feedback. Could you please provide some more details to help us understand the problem. For example, how the agreement was authored?
Thanks in advance,
Adobe Sign Team
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Downloadable signature
When using Adobe Sign in the Chrome browser and during the process of review and sign, I was able to download my pre-saved signature as a PNG. Perhaps that shouldn't be accessible?
2 votesHello Oscar,
Thanks for your feedback. If you have saved your signature it should be available to use it while reviewing and signing an agreement. You can check if it is listed under Account > Personal Preferences > My Signature section.
Thanks,
Adobe Sign Team
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Form Fillable Issues - Impossible to Find
You have made it almost impossible to make a fillable PDF. it used to be easy and now even accessing that tool is difficult and you provide no support to find out how to do it with the updated suite.
2 votes -
Signature too small in Adobe Sign
Adobe Sign does not have any way that I can find where you can make the signature bigger. It comes back from the signee too small to read.
2 votesThanks for your feedback. Is it possible for you to share screenshot with us so we can investigate?
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sign on last page of pdf rather than first only
Bad experience. sign is going only on first page. I want to do it on last page.
1 voteHi Aditi,
Thanks for the feedback. Could you please provide more details on the issue you're facing? You should be able to place a signature on any page.
Were you using the Fill and Sign flow or Request Signatures flow?
If possible, could you share a screenshot of the page where you encountered the issue and a test document so we can try to duplicate the issue.
Thanks,
Adobe Sign Team.
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