40 results found
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Wording on last two steps of Signature request
We are finding that the wording of the last two steps, Finish (2nd last) and then Tap to Sign (last) is confusing to our clients as they are not progressing past the Finish step, which is understandable. We think changing the wording on these steps would be far more practical and less confusing.
1 vote -
NO PUEDO MANDAR A FIRMAR DOCUMENTOS DESDE MI CLOUD
NO PUED ENVIAR A FIRMAR DOCUMENTOS
1 voteHi Mauricio,
You have multiple profiles linked to your ID; however you can only send documents with Adobe Sign when you logged in with one of the profiles.
Please let us know if you need more information or help.
Thanks,
Adobe Sign Team -
suggestion
Hi
first of all thank you for the product and the support.
secondly i would like to suggest the following :
1- adding a search option within the tabs of agreements (in progress, completed)
2- provide a notification mechanism as a chat or a button in the platform to send a request faster than the email
thank you1 vote -
Aggreged. use cases seem very short sighted on Adobe Fill and Sign.
The document detail is nice to have but poorly implemented.
I should be able to click on a document but not have the side bar open and close each time. This is annoying as ****.
1 voteHi Derek,
Thanks for your feedback. We’ll look into this.
Adobe Sign Team
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DC storage seems incomplete/non-obvious
For some reason, the documents I send for signature using documentcloud.adobe.com don't ever show up in my "Your Documents" folder - either before or after they are signed. Since I have to upload them from Acrobat DC in order to send them for signature, why don't they automatically appear in the Document Cloud "Your Documents" section?
1 vote -
autofill sucks
Stop autofilling textboxes everytime we click enter while typing. I will type a whole paragraph and because your program does not automatically adjust the text to fit the page, I have to click enter to type on the next line. when I do that my entire paragraph is deleted and replaced with a random sentence I wrote on a previous PDF I filled out months ago.
1 vote -
Problem with multiple options where only one is required, but can't mark the section required
I love Adobe Sign, but I have a big issue I have run into lately: when I send a document for signature, sometimes there are sections with several options to initial or fill out -- the signer may only need to initial in one place, or they might initial all available choices. Because of this unknown factor, I can't mark any of these items as "required" -- the problem with this is, the signing wizard skips over non-required items and most people do not take the time to scroll carefully through, they just follow the wizard. It is absolutely vital…
1 vote -
Cookie notice is covering the sign-button
Hi, I have some feedback regarding Adobe Sign. It is a great product that almost makes signing, and getting signature on, documents super easy.
The 'almost' is added because your cookie notice is placed over the "click to sign"-button. This leads to people thinking they are done with the process after they have added their signature - with no possibility to know that there is a "click to sign"-button at the end completing the process.
The button is already placed out of sight, making it hard to find, but with the cookie notice over it is impossible.
1 vote -
Need Easy Way to Delete a Document from Adobe Document Cloud
I inadvertently sent a document out for signature to the wrong e-mail address. I had to contact support to find out how to delete it because going to my account Preferences -> Privacy page is NOT intuitive.
I should have been able to select the document in my document list and there should have been a DELETE option.
1 vote -
NSign not available
More than 50% of the time I am receiving messages that Adobe Sign is not available. Which is not only frustrating it makes the product unusable, unreliable and possibly unsecure. What am I paying for?
1 vote -
Increase Adobe Sign user adoption with Game Mechanics
The below is specific to Adobe Sign
I've been using the product for a while and what I've noticed is the signatories are at times not very responsive. This is clearly not product deficiency, however, I believe if Adobe Sign incorporated elements of game mechanics the response times and user adoption will grow tremendously
game mechanics concepts like a leader border [most documents signed], reward badges and comparative ratings [completion speed]
and have these visible to all within the organisation or community.
1 vote -
google cookies
You have to fix the google chrome cookie issue! I have to keep clearing my cookies in order to use the adobe sign product but doing so also clears all my auto fill settings...
1 vote -
NOT WORKING
My adobe sign wont work. Every time I click on it, it sends me to a blank page. Every other page with Adobe works except for adobe sign.
1 vote -
Adobe Sign suggestions
Adobe Sign, creating templates:
When expanding a category of fields used (see attached picture), leave all groups expanded. I am frustrated having to switch between groups... I want them ALL open so I can just pull out the field I need. It's a pain as it is. Simply put, allow me to see ALL field options in one window.Secondly, ADD a feature to update the template document while retaining the original fields. Every time I update an internal document, some 5-10 pages long, I must create an all new template. What a time waster.
Lastly, Allow me to edit…
1 voteHi Carrie,
Thank you for your suggestions. We will look into these.
For your second request, it’s already available. You can make a copy of an existing template with these steps:
1. Use the existing template to Request Signatures
2. Enter recipients (you want to send the updated template to)
3. Click Next
4. Turn on Advanced editing (see screenshot)
5. Check the Save as template checkbox at the bottom
6. Update the document
7. Click Send
8. You will be able to provide a name for the new templateHope this is helpful.
Adobe Sign Team -
Option to bulk tag fields
When preparing to send forms for completion and signatures, it would be extremely helpful and a time-savor to have the option of bulk tagging form fields. For example "selected fields are designated for recipient 1" or "all fields on this form are designated for recipient 1"
1 voteHello Ivan,
Thanks for your feedback. We will look into this.
Thanks,
Robert -
Form doesn't work - boxes act like images
What happened to Acrobat's ability to recognize a form and set it up so that we could fill out the boxes? This is awfully cumbersome, forcing me to space over for each character. Not worth the money!
1 vote -
text appears too high. folder doesn't update
Since the latest revision, text appears higher on the form than it appears when you are in fill & sign mode. Also, new files don't appear unless you go out of "files" and go back in.
1 vote -
Send for signature available by link
You should be able to send forms to be signed via link, not just e-mail. Ideally, you could have people fill out the document online after following a link and have the results sent automatically to an e-mail.
1 vote -
Straight to send for signature
Would be cool to be able to print from my mac or PC straight into a "Send for Signature" document to then get signed.
1 vote -
Fill and sign convoluted and ineffective
Unable to sign without opening in app.
Unable to open in app without downloading and creating a copy.
Do not understand the function of cloud based sign and share if I have to jump through ten million hoops to sign online.0 votes
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