E-sign Needs to be Changed
The e-sign changes have been very confusing for most of our clients. They don't see the "click to sign" "continue" buttons and about 90% of them miss the final submit button. I have had to get on video screen shares and follow up with clients on outstanding signatures 9/10 for every agreement that gets sent out. It is unsustainable, instead of doing billable work I have to walk them through how to complete an e-signature. I would like you to change this part of your platform into a more user friendly and or obvious format. So that I can stop chasing people for signatures. Also, when they receive the reminder emails the link doesn't send them to the document for signature. Instead they need to look in their email for the original email. This has been frustrating as well.
Hamed Adibnatanzi
shared this idea
Hi Hamed,
We are sorry you're having troubles using our app. Your feedback is very important to us as it help us understand better the areas in which we can improve the usability of the app. We will work on this in future updates. Rest assured, your comments will be taken into consideration.
Thanks for your patience.
Sign in Acrobat Web Team