465 results found
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Won't load the pdf after clicking it on the 'Recent' Tab
Cant load pdf documents after clicking them in the Recent tab..
Tried multiple browsers, and macs, wont help.2 votesHi Rotem Tal,
Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.
It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.
Hope this helps in addressing the reported issue. We look forward to the continued feedback.
Thanks,
Harshpreet
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Koetilauksen peruuttaminen
Haluan peruuttaa kokeilutilaukseni, en vain löydä miten saan sen tehdyksi.
Pyydän teitä peruuttaamaan kokeilutilauksen ja vahvistamaan tämän peruutuksen.
Seppo Juurikko
2 votesHi Seppo,
Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.
If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.
There are no charges for the free service. You get charged only when the trial period ends.
For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.
For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html
Thanks,
Acrobat web team
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subscription error.
My administrator has created and paid for my account and I can not access the account. It is a continual challenge with this account. Unacceptable.
2 votes -
Unable to process request
Why i can't do anything with my file?
what does unable to process request mean, it cause my pc or your site, i need a help2 votes -
Adriana Soares de Proença
Experiência de arrebenta !!
Muita emoção, top👏👏👏👏👏🥰2 votes -
Every time I tried to convert a file to pdf, I got a notification telling me to contact Support.
I am unable to convert files, even though I have an Adobe account. Everytime I tried to convert a file, I got a notification to contact Support.
2 votes -
Adobe sign
I bought the Adobe sign package for a year & i have not been able to use it ever since.
I tried adding my sign & tried adding a doc for sign & all i see for hours is a loading sign.
there is no live chat else any other user friendly & easy way of contacting somebody to fix the issue.
my money is wasted & i am using alternate methods to sign my documents.
2 votes -
unable to convert pdf to word
I get an error message to contact customer service when I try to convert PDF to word
2 votesHi Dennis,
Thanks for reaching out to us. Acrobat web is currently not supported in your region and hence you are seeing the issue.
Regards,
Shweta -
IT issue
Recently, Adobe Sign has been lagging and sending a lot of errors.
2 votes -
Terrible system
When sending a document for signatures, the system keeps automatically highlighting multiple fields that I don't want highlighted. I need three signatures and dates but the system makes me delete 40 other fields that are automatically marked before I can send it.
2 votes -
Adobe sign non funziona in italiano
Adobe sign in italiano, setup lingua in italiano ma tutti i messaggi vengono spediti in inglese !
Per questo inizio ad usare Hellosign con il mio sito wordpress. Spero che sistemiate2 votes -
Confusing Sender Pre-Fill Setup
Hey there, I am confused at how to add the sender pre-fill area. For some reason while editing the template, when I switch to sender pre-fill, it switches all the boxes I just put as participant 1?
Really weird. Hellosign makes much more sense.
2 votes -
Typing RETURN creates unwanted "/n" characters in message field
When I type a "Return" into the message field this causes the characters "/n" to appear in the message (Windows 10 PC). Can you please stop that? I would like to have the ability to present a message properly spaced without extra characters (I don't want) appearing.
2 votes -
Can't sign a file that is already in Document Cloud.
There is a file ready fo me to sign in the documentcloud. It is in the Home tab. When I select it and click "Fill & Sign" I am asked to upload a file. I don't want to upload a document, because it is already there and I selected it to be able to sign it but the system appears to have forgotten all that.
This is a bug, right ? It makes no sense to me otherwise.2 votes -
Non funziona
Non riesco a compilare e firmare il contratto, mi si apre una pagina bianca con una rotella che gira all'infinito e la scritta "caricamento adobe sign in corso". Peccato però che dopo ore non abbia ancora caricato nulla.
2 votes -
Great Customer Experience
Thank you Sumit for helping me solve my issue with my Adobe Pro DC account. Your support was impressive and timely
2 votes -
Design change
The new changes to the desktop and location of all functions is horrible. You keep changing thing in the name of improvements. But what you customers can function or use your product because of you changes I believe your going the wrong direction!!
Frustrated in Adobe Sign
2 votes -
YOU GUYS SUCK!
Your devops team sucks. Your customer service sucks. And the new "user experiences" that you guys keep trying to roll out -- they all suck too.
2 votes -
Library Documents not appearing on Request Signature pop-up window
With the new updated layout, I can no longer select library documents when trying to request a signature, which is the tool/function I use most often. I had to upload a random file, to get the the normal request signature page, I then deleted the random file and added a new file from my Library. Could you add the Library Documents tab to this new window (see image attached)? It would make this whole process way simpler. It seems like it's supposed to be there but it isn't.
2 votes -
switch it back!
This is awful! what did you do? I cant find half my files! Why do you keep trying to fix things that are not broken?
On a normal day I create a contract in 5 min or less. Every time you change the interface there are problems! It takes me the whole day with multiple calls to try and figure out 1 contract! Just stop already.
If you want to know how to offer a better service, just leave it alone, and keep the service affordable. End Rant
2 votes
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