Skip to content

Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


Acrobat Web

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

26 results found

  1. i tried to compress file but it is keep saying already compress .:(

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Compresson does not work with text at all

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. I ******* HATE Adobe! I hate the new version and I hate how UNintuitive it is compared to the older versions! I have to CALL tech support for the stupidest easy functions because everything is different and not easy to figure out without an instruction. If you don't use it, you lose it and I don't adjust or alter pdf's enough to remember how to alter forms. You people need to STOP adding all of these gosh **** functions and simplify more. In the Marine Corps the say this: K.I.S.S. Keep It Simple Stupid.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. For some reason every time I try to compress this file with your on-line compression it replaces much of the text with "tofu" or rectangles where the characters should appear.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. I have a PDF that's about 50MB. I wanted to compress it using the Low Compression option which estimated it would be about 24MB. I've tried it several times now and each time it outputs a 7MB file and breaks the design. It seems to disregard the Low Compression selection entirely.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. This compressed file is not readable. Not sure how else to fix, thanks.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. well, it should work and not give me a "service error, please try again"

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. I just had to pay a different website in order to simply compress a PDF document because Adobe's PDF compressor couldn't upload my docs all the way. It always stopped exactly 5MB short on a single document, or 10MB short on two documents. It's pretty ridiculous that I pay over $50 a month and STILL have to pay someone else to do simple things because your tools aren't working when I need them. Just read another comment that this is a known issue. FIX IT.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Create pdf option not working in Adobe Acrobat premium

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Please add the essential feature of duplicating a PDF document.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Sameer,


    Thanks for reaching out to us. We have copy file feature available now on Acrobat web by which you can duplicate your PDFs and use them. Please login to your account and let us know if you are able to use the feature and provide us feedback if there is any.


    Regards,

    Acrobat web team

  11. the text is garbage, i cant understand any thing

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. You are such a waste of time!!
    Why to let people edit pdfs when all u want is money?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Attempting to compress a PDF (56Mb) using your site as guest and also after creating an account.

    The compression fails at about 70% irrespective of if I use 'High', 'Medium', or 'Low' option.

    I even changed the filename to less than 8 characters to see if that made a difference.

    Having tried so many times your FREE site is now asking me to register.

    I would appreciate your support as I really need to compress this file.

    Cheers

    Billy

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. so so slow and glitchy and I know it is not my computer. I have tried restarting it multiple times

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. problem for convert to pdf file check this your problem

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Dont know

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. When I convert to PDF from Word the font is distorted on the output PDF. So I've been uploading it for conversion online, and it looks great. Can you help me to be able to convert without going online? I wasn't able to upload samples from here.
    James

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for reaching out and reporting the issue. If possible, could you please share the original word test file and output for team to investigate?


    Acrobat Web Team

  18. Aplikaci jsme chtěla pouze na zkoušku!!!
    Po zkušební době došlo automaticky ke stržení peněz, aniž bych platbu potvrdila.
    Účet chci obratem zrušit.
    Předpokládám, že peníze zpět za automatickou platbu již zpět neuvidím.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Lucie,


    Thanks for reaching out. For cancelling subscription, please follow below steps -


    Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.

    If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.

    There are no charges for the free service. You get charged only when the trial period ends.

    For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.

    For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html


    Regards,

    Acrobat web team

  19. I uploaded my .jpg file to "Convert JPG to PDF", but it says format is not supported for conversion

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Mary,


    Thanks for reaching out and apology for any inconvenience caused. If possible, please share jpg file with us to further investigate the issue.


    Regards,

    Acrobat web team

  20. Poor service

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1
  • Don't see your idea?