179 results found
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uploading documents always gets stuck
I hate acrobat online. It ALWAYS freezes when I am trying to upload a document to request a signature from a client. This has cost me so much time refreshing and it messing up each time until the 10th time is the charm. So annoying please fix.
3 votesHello,
Thanks for your feedback. Could you please provide some more details to help us understand the problem.
How big is your file (size, number of pages, file format)?
Is it possible for you to share the image file so we can investigate?
Thanks in advance,
Adobe Sign Team
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Signature too small
Too small signature on returned document makes this product unusable. Please let me know if there is a fix.
Thank you.
Bruce Wigle
brucew@mdwpa.com
407-644-98013 votesHi Bruce,
Thanks for your feedback. Could you please provide some more details to help us understand the problem.
Did you use Request Signatures to request someone else to sign? Or did you use Fill and Sign to sign it yourself? Did it happen to all documents or just some? Is it possible for you to share the documents with us so we can investigate?
Thanks,
Adobe Sign Team -
Waste of Time
I absolutely detest one aspect of Adobe. I hate (but can live with) the fact that I am prohibited from having Adobe active on more than 2 devices at any one time. What I detest is that when I open a PDF from the device that is not active, it tells me it must shut down!!! Why not just tell me to deactivate another device, send me to a log-in page to select a device to deactivate? Then I wouldn't have to open Adobe, log-in, deactivate a device, then reopen my document. What a waste of time!! This is such…
1 vote -
Agreed. Should be able to delete the document if wrong as well. Sent to wrong person, etc.
Why can't we cancel an incomplete agreement in adobe sign?
Seriously why? There are times in which you may have made a mistake in the prefill and you don't want the document to be complete by the client.
I don't get your use cases on this. You'll never complete with docusign with incomplete thinking and use cases.
Definately not ready for prime time.
1 voteHi Derek,
You should be able to cancel an incomplete agreement from the right hand panel when you have the agreement selected or opened. Depending on the state of the agreement, you can find them in one of these sections: In progress, Waiting for you, and Draft. (please take a look at the attachment)
Please let us know if it’s not working for you.
Thanks,
Adobe Sign Team -
Unable to fill & sign on password protected pdf
Unable to use "Fill & Sign" feature on password protected file. While I'm able to view the pdf.
3 votes -
loosing templates
my template keeps disappearing
1 voteHello Amie,
Thank you for your feedback. Could you please share more detailed steps so we can try to help you?
Thanks,
Robert -
Type-fetch Error
Encountering a type-fetch error! Will not download or save documents!
1 vote -
The basic functionality of your service doesn't work
All changes I've made to the document disappear when I go to download
2 votes -
I keep trying to sigh it
I keep trying to sign
2 votes -
Fill and Sign badly broken.
Acrobat Reader is terrible. Every second feature is badly broken.
I'm paying for it and all I want to do is download the PDF from the website below, fill it out, and send it off for signatures.
I've spent the last three hours trying to work around your completely useless software. It's a joke how terrible the errors messages are. "Unsupported file" (yet I can fill it out no problem), "can't export because the file is password protected" (it's not).
Not sure if anyone will read this but if you do, please rethink your entire strategy. Invest whatever you got…
1 vote -
Fill and sign feature is broken..
FIll and sign feature completely broken on both Chrome and desktop.
1 vote -
license error
I own an enterprise license for Adobe Sign and no matter what my IT staff does its still disabled on desktop, browser, and mobile
1 voteHi Kayla, Very sorry to hear that you are not able to use Adobe Sign. Would be nice if you can share more info (steps to reproduce) so we can try to reproduce the issue. Thank you, Robert
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acrobat issues
Error: We cannot process this file because it is an unsupported format or is password protected.
why does this happen for a PDF I created myself
1 vote -
product sucks
why can't you have enough people in customer service get better service from an airline
1 vote -
product sucks
Getting lots of errors what is going on worked great for months now its a piece of ****
Request Entity Too Large
The requested resource
/api/rest/v6/agreements
does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.
Apache Server at na2.documents.adobe.com Port 4431 vote -
1 vote
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1 vote
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PDF Filler download does not include completed fields
When I download the completed form, it just downloads the original form with everything still blank.
1 vote -
download time adobesign
the time to open adobe sign is very long - would be better to shorten it
1 vote -
Adobe Sign not loading
I have been unable to open Adobe Sign. The loading wheel keeps spinning and never connects.
1 voteHello Kelly,
Thank you for your feedback. Can you please share more details if you are still seeing an issue.
Thanks,
Robert
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