Feature Request/Bug

Multiple Conflicted Files

Right after update to the latest software version, I keep having issues with having multiple conflicted files. I understand that if I edited the same pfd or open the same pdf on different devices will cause conflicted file, but I was just opening pdf on my iPad (without doing any editing or highlight/ underline on the pdf) for some weird reason I will have multiples conflicted files right after that. I tried to close the file right after I open it and still it will create multiple conflicted files. Please fix this bug for ***** sake. I’ve been using Adobe for years and never inflicted with this issue.

7 votes
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  • AdminiOSDeveloperCK (Software Engineer, Adobe) commented  ·   ·  Flag as inappropriate

    Hi all,

    Would you please try the following steps to see if the problem is fixed?

    1. Update to the latest version (19.05.00) of Acrobat Reader.
    2. Tap Home in the bottom tab bar.
    3. Tap the Profile icon (the icon in the middle) in the top bar to go to the 4. Settings screen.
    5. Tap "Sign Out".
    6. Tap "Sign In" to sign in again.

    You may need to delete old conflict files to clean up. However, Acrobat Reader should no longer create new conflict files.

    Please let us know if the problem still persists.

    Thank you for your patience.

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