Multiple Conflicted Files
Right after update to the latest software version, I keep having issues with having multiple conflicted files. I understand that if I edited the same pfd or open the same pdf on different devices will cause conflicted file, but I was just opening pdf on my iPad (without doing any editing or highlight/ underline on the pdf) for some weird reason I will have multiples conflicted files right after that. I tried to close the file right after I open it and still it will create multiple conflicted files. Please fix this bug for ***** sake. I’ve been using Adobe for years and never inflicted with this issue.
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Jonson Chong
commented
I still get conflicts. I have made some highlights and notes but now there are so many copies I don’t know how to ‘synchronise’ them. Please advise.
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Damian
commented
Hi
I started having the same problem. While working on my pdf and underline the moment I make a break the screen turns off. When I turn on the adobe app has already shut down. When I open I see my old document not saved and there is conflicted one. So whats the deal here to recover my file and cut doing the same process over again
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Hi all,
Would you please try the following steps to see if the problem is fixed?
1. Update to the latest version (19.05.00) of Acrobat Reader.
2. Tap Home in the bottom tab bar.
3. Tap the Profile icon (the icon in the middle) in the top bar to go to the 4. Settings screen.
5. Tap "Sign Out".
6. Tap "Sign In" to sign in again.You may need to delete old conflict files to clean up. However, Acrobat Reader should no longer create new conflict files.
Please let us know if the problem still persists.
Thank you for your patience.
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Hi,
Thank you for reporting the problem.
We really appreciate the detailed description of the problem.
We are actively investigating the cause of the problem and will let you know when we have a fix.
