Thank you for contacting us.
Please provide additional information.
Which device do you use: iPhone, iPad and which model?
Which version of Acrobat do you use? You can find the Acrobat version by tapping on the second from the right icon (person) in the top right corner of the Acrobat's 'Home' screen and then tapping 'About Adobe Acrobat'.
What type of files you download from Document Cloud when you lose lines at the end: plain text files?
If you download the same file several times do you always lose the same number of lines at each download?
If you download different files do you lose lines at the end on all of them? The same number of missing lines on different files or different files show different number of missing lines?
How did you upload these files to the Document Cloud? Which app did you use and on which device?
Can you download the same file in a browser by going to https://documentcloud.adobe.com, logging in and performing the same actions? In this case do you also get missing lines at the end of the downloaded files? If you do then is the number of missing lines the same as when you download them on your device?
Thank you.