Highlights made in Papers app do not show up
Dear Madam/Sir,
A number of books I’ve highlighted on a Papers app on my Mac/iPad show up completely empty of highlights within the Acrobat Reader. (An example is attached.)
Is there any hope for the likes of myself who likes to highlight text so much that does it on any and every platform available and as a result is left with a cornucopia of differently-coded highlighted PDFs in their library?
Thank you.
Best wishes,
Alexey
Alexey
shared this idea
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Alexey
commented
Hello! It think I did these highlights in Papers app. Here is the link: https://www.papersapp.com/
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Adminwycooper
(Admin, Adobe)
commented
Hello! Could you specify which application you are using to make the annotations? (screenshot of the application icon, link to the App Store listing, or name of the software developer or company may help). That way, we can investigate the source of the problem.
Thank you!
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Adminwycooper
(Admin, Adobe)
commented
Yes, it does open now. Thank you!
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Alexey
commented
Hello! Thank you! Attaching the file now. Does it open?
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Adminwycooper
(Admin, Adobe)
commented
Hi Alexey,
We are so sorry for any inconvenience this has caused. If possible, could you try re-attaching the file you have provided? It will be very helpful for us when we try to diagnose the problem.
Thank you so much!
