Skip to content

← Acrobat Reader for iOS

Feature Request/Bug

Acrobat Reader for iOS: Comment

Searching…

No results.
Clear search results

- Acrobat for Windows and Mac 11,815 ideas
- Acrobat Reader for Android 3,141 ideas
- Acrobat Reader for iOS 1,743 ideas
- Acrobat Reader for Windows and Mac 1,849 ideas
- Acrobat Web 5,199 ideas
- Acrobat Web Beta [Internal] 113 ideas
- Adobe Acrobat for Box 66 ideas
- Adobe Acrobat for Google Drive 805 ideas
- Adobe Acrobat for Microsoft Outlook 77 ideas
- Adobe Acrobat for SharePoint/OneDrive 205 ideas
- Adobe Acrobat for Teams 395 ideas
- Adobe Acrobat in Browsers 2,283 ideas

I purchased a 32.99 US a year plan which was charged to my acct apr 15th 2019 of 46.51 but now see another charge of 46.81 on May 15th ???

I was charged twice and now wanting refund for 2nd charge as I didn’t sign up for a continual program fee to debited monthly.

1 vote

Anonymous shared this idea · May 28, 2019 · Report… · Admin →

Resolved · Jun 1, 2019

An error occurred while saving the comment

AdminMeenakshi Negi (Customer Support Agent, Adobe) commented · May 30, 2019 9:04 AM · Report

Hello,

I have checked that there are two subscriptions listed under your Adobe account.
- Adobe Export PDF with an annual billing plan
- Adobe Stock with a monthly billing plan
Also, you have purchased the Adobe Export PDF service from the Apple/iTunes not from Adobe.

It seems that the amount was charged for the Adobe Stock.
Could you please check the receipt and confirm for which service the amount has been charged?

Thanks,
Meenakshi

Submitting...