377 results found

1. XFA forms: Adobe Acrobat Reader unable to open certain pdf files, suggests use of Adobe Acrobat Reader DC for Mac or Windows

   Adobe Acrobat Reader for IOS (running on iPad Pro) is unable to open certain files (in my case it is all the files sent by the South African Revenue Services, the receiver of revenue of the Republic of South Africa), yet Adobe Acrobat Reader for Microsoft Windows on my laptop opens them without a problem, even some email attachment files that the Reader for IOS says are corrupted. When openining such a file, a blank page with an error message comes up, and advises user to use “Adobe Acrobat Reader DC for MAC or Windows” to open the file (which is not available on the App Store for my iPad Pro in any case). The updates of the App have not addressed this problem over the years, to date. What could be the cause of the problem? What should I do to resolve it? Attached is a sample of the file to illustrate the point, and a screen grab of the error message. I request that Adobe sorts this bug out to ensure that the reader can open any acrobat format file that it is able to open on other platforms.

   Adobe Acrobat Reader for IOS (running on iPad Pro) is unable to open certain files (in my case it is all the files sent by the South African Revenue Services, the receiver of revenue of the Republic of South Africa), yet Adobe Acrobat Reader for Microsoft Windows on my laptop opens them without a problem, even some email attachment files that the Reader for IOS says are corrupted. When openining such a file, a blank page with an error message comes up, and advises user to use “Adobe Acrobat Reader DC for MAC or Windows” to open the file (which… more

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   AdminiOSDeveloperCK (Software Engineer, Adobe) responded

   Hi Locksley,

   Acrobat Reader mobile apps for iOS and Android do not support the special type of PDF called static/dynamic XFA form.

   Please see the following Adobe LiveCycle blog that was written in year 2014.

   http://blogs.adobe.com/livecycle/2014/04/adobe-reader-mobile-and-xfa-forms-from-livecycle-designer.html

   We are not aware of any change of plan in the near future.

   Sorry for the inconvenience caused.

2. Cancel Subscription

   Please cancel adobe subscription and DO NOT charge my credit card.

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3. Text object bugs

   Several bugs with editing text objects:
   1. On some text objects, the character at the very end may be at least partly invisible when rendered; whitespaces need to be appended to make said character fully visible. I suspect this may be related to the bounding box cutting off the text prematurely.
   2. When editing a text object, if text is brought to a new line within said text object, the text on the new line becomes invisible until text is rendered (i.e. editing of the text object is exited).
   3. The text font and size is different when editing vs when rendered, making it difficult to accurately gauge exact appearance and placement of the text while editing.
   4. Text objects are sometimes hard to move; when attempting to move them, text selection or cursor placement simply occurs instead. This seems to occur more often with smaller text objects.
   Versions: Acrobat 19.10.02 (20191023.165859), iOS 13.2, iPhone 7

   Several bugs with editing text objects:
   1. On some text objects, the character at the very end may be at least partly invisible when rendered; whitespaces need to be appended to make said character fully visible. I suspect this may be related to the bounding box cutting off the text prematurely.
   2. When editing a text object, if text is brought to a new line within said text object, the text on the new line becomes invisible until text is rendered (i.e. editing of the text object is exited).
   3. The text font and size is different when editing vs… more

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4. Keyboard

   After update keyboard not connecting.

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5. Why doesn’t the app on iPad not have the sign in apple feature. I’m signed on my apple account on my phone but on my iPad its my old account
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6. Cancelación

   Cancelar suscripción

   4 votes

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7. I want to close my free subscription

   Please cancel my free subscription

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8. Adobe Reader on iOS 13.1.1 does not render native PDFs that have markups. The Markup does not render when viewing.

   Markup a web page in iOS 13.1.1 using Apple Pencil. Save the PDF or share it with Adobe Reader. When you open the file the Adobe Reader does not render the markup.

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9. Can not combine files

   Is not letting me combine files on mobile I am premium but still not letting me combine any file

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   6 votes

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10. app chrashing and freezing

    After the new update, Adobe reader crashes every time I open the app and I can’t read my files. I tried turning off my iPad and exiting the app, but nothing helps.
    Please help!

    6 votes

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11. 亂碼啦

    轉word出現亂碼，還要付費？？ 什麼道理啊！

    1 vote

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12. I can’t visit document cloud

    It said access denied

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13. Sorting for non Latin character filenames

    The files location listings puts everything inLatin alphabetic order. This makes hash out of filenames with non Latin names e.g. Greek, Cyrillic, Hebrew,etc which appear in strange placesamongst the
    Latin letter file names. please sort in (say) unicode order

    2 votes

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14. Printing Issues

    Using Acrobat Reader for an iPad to complete fillable forms and print the completed form. After completing the form and selecting print, none of completed form fields print. Everything is left blank. The fields also show blank in the print preview. We’ve been using this system without issue for the last few months. This past Friday is when the bug occurred.

    4 votes

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15. Bug

    I cant log in. It said access denied and you no longer have access to this device when I try to log in.

    1 vote

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16. Lost my acrobat subscription

    Hello,

    I am an adobe acrobat user

    The system is: IpadOS

    The device : ipad pro

    My problem is : i have an active subscription to premium acrobat 9.99$ on appstore

    Suddly the app won’t recognize that i am a subscriber and i can not restore my purchases, try everything restarting , closeing the app , log out then log in still won’t recognize my subscription

    I need my premium for making new pdf and converting from PPX to pdf

    2 votes

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17. Unable to save the file “file name x.pdf” to Document Cloud. A copy has been saved with the name “file name x (Recovered).pdf” to your devic

    Unable to save the file “file name x.pdf” to Document Cloud. A copy has been saved with the name “file name x (Recovered).pdf” to your device.

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    10 votes

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18. Bug: Hyperlink Text Not Read By Screen Reader after InDesign Export

    I'm having an accessibility issue that may be a bug with Acrobat or InDesign, or a combination of both. I have a single page of show notes for a podcast. Paragraph styles are used, export tagging is set, and order is laid out in the articles pannel. Upon export and listening with the NVDA screen reader, the reading order is correct, but the bulleted list of links is just read as "bullet, bullet, bullet, etc." without the accompanying text, and the links are skipped. You can tag through the links, but instead of identifying the object as a link, and then giving the accompanying hyperlinked text, with each tab you just get, "link, link, link, link." I can post this in the InDesign uservoice as well, but I thought I'd start here. I experimented with a blank document in ID, and just created a bit of text and a hyperlink. Same issue. I have attached my InDesign files just in case you want to see them. I've also included the export PDF.

    I'm having an accessibility issue that may be a bug with Acrobat or InDesign, or a combination of both. I have a single page of show notes for a podcast. Paragraph styles are used, export tagging is set, and order is laid out in the articles pannel. Upon export and listening with the NVDA screen reader, the reading order is correct, but the bulleted list of links is just read as "bullet, bullet, bullet, etc." without the accompanying text, and the links are skipped. You can tag through the links, but instead of identifying the object as a link, and… more

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19. MY ACROBAT KEEPS CRASHING

    My Adobe keeps crashing, any ideas

    3 votes

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20. Why can not use Bluetooth remote control

    請問iPad mini2為何不能用藍芽遙控翻頁pdf？

    16 votes

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