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Acrobat Reader for iOS

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Acrobat Reader for iOS

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374 results found

  1. Lost Comments: The new app keeps deleting/not saving annotations

    After actualization the new app keeps deleting/not saving the coments, the highlights, etc., all the modifictions I do to the pdfs. Why?! It is extremely frustrating, as I work with Academic texts in my PhD research, and I lose every single note I add. This never happened in the ancient app, which was very fine.

    149 votes

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    31 comments  ·  Bugs  ·  Admin →
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    Need Info  ·  Jeffrey Xiong responded

    Hi,

    We’re really sorry for any inconveniences this has caused.

    If you can answer any of these specific questions, that would be really helpful:

    - How long had you been commenting for before you lost data?
    - Did you click the ‘done’ button in the top left?
    - Did you only use a single tool (highlight), or did you alternate?
    - How did you leave the pdf you were commenting before your comments were lost? (Switching to another app, closing the app, etc.)
    - Did you share the file?
    - Did the app crash?

    If possible, would you mind taking a screen recording of the issue? You can find information on how to do so here: support.apple.com/en-us/HT207935

    Thank you,
    Jeffrey

  2. XFA forms: Adobe Acrobat Reader unable to open certain pdf files, suggests use of Adobe Acrobat Reader DC for Mac or Windows

    Adobe Acrobat Reader for IOS (running on iPad Pro) is unable to open certain files (in my case it is all the files sent by the South African Revenue Services, the receiver of revenue of the Republic of South Africa), yet Adobe Acrobat Reader for Microsoft Windows on my laptop opens them without a problem, even some email attachment files that the Reader for IOS says are corrupted. When openining such a file, a blank page with an error message comes up, and advises user to use “Adobe Acrobat Reader DC for MAC or Windows” to open the file (which…

    55 votes

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    3 comments  ·  Bugs  ·  Admin →
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  3. IOS save to OneDrive

    Can't find the feature to save or open document from OneDrive.

    34 votes

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    Gathering Feedback  ·  4 comments  ·  Bugs  ·  Admin →
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  4. Cannot change my file to PDF

    I cannot take my files and Create a PDF. This recently just started happening.
    I use this app for work. It has been really useful. I really need it. Please fix .
    I have the current update for iPhone 12.1.2
    Please help

    31 votes

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    2 comments  ·  Bugs  ·  Admin →
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    Resolved  ·  Pat Wibbeler responded

    Please let us know if you are still having this problem. We have not been able to reproduce and have not heard back on request for more information.

  5. Last two versions of acrobat cannot open PDFs from dropbox

    So as of 19.09.00 and 19.09.01, when in Dropbox on iOS (I am using an iPhone XS max on 12.1.2), when you open a pdf and select to edit and open in adobe acrobat, acrobat cannot open the pdf and gives an unknown error.

    21 votes

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    15 comments  ·  Bugs  ·  Admin →
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  6. Cannot highlight

    Hi! I use to be able to highlight my PDF document. But now I cannot../ I reopen passed highlighted PDF and it doesn’t work neither.

    19 votes

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    Need Info  ·  3 comments  ·  Bugs  ·  Admin →
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  7. Why can not use Bluetooth remote control

    請問iPad mini2為何不能用藍芽遙控翻頁pdf？

    16 votes

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    1 comment  ·  Bugs  ·  Admin →
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  8. Open PDFs in OneDrive for Business with Intune MAM

    OneDrive for Business and Adobe Acrobat Reader for Intune (iOS) is MAM Enabled. When trying to open a PDF in ONeDrive for Business from the Adobe Reader application, you get the error "The document cannot be opened because it is corrupted or damaged."

    The Adobe app can open PDF's from a personal OneDrive, its only when on a OneDrive for business controlled by Intune MAM (App Protection Policies) it has the issue.

    I believe this is a bug with Adobe Acrobat Reader for Intune (iOS)

    15 votes

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    Under review  ·  1 comment  ·  Bugs  ·  Admin →
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  9. Bug: Cannot mark up a PDF that has editing password applied

    STEPS TO REPRODUCE THE ISSUE:

    Open the sample PDF file (attached) in Adobe Acrobat on your PC. In Acrobat, select 'File' > 'Properties' and note that a password has been applied to restrict editing of the document with 'Commenting', 'Filling of form fields', and 'Signing' unrestricted.

    Now, open this PDF on your iPhone/iPad using the Acrobat Reader app. You will find that even though the PDF has Commenting enabled, there is no option provided to the user to either add comments to the document or apply mark-up using the Apple Pencil.

    If you open the same PDF file in another…

    14 votes

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    1 comment  ·  Bugs  ·  Admin →
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  10. Multiple Conflicted Files

    Right after update to the latest software version, I keep having issues with having multiple conflicted files. I understand that if I edited the same pfd or open the same pdf on different devices will cause conflicted file, but I was just opening pdf on my iPad (without doing any editing or highlight/ underline on the pdf) for some weird reason I will have multiples conflicted files right after that. I tried to close the file right after I open it and still it will create multiple conflicted files. Please fix this bug for ***** sake. I’ve been using Adobe…

    14 votes

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    Need Info  ·  4 comments  ·  Bugs  ·  Admin →
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  11. Interactive buttons no longer work

    Newest update of acrobat (22.04.00) on ios broke interactive buttons and features for files saved to mobile devices. We used these features for product demos and would like to have them re-enabled.

    13 votes

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    1 comment  ·  Bugs  ·  Admin →
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  12. Wants me to purchase

    This new update for IOS wants me to purchase; is this legitimate?

    12 votes

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    2 comments  ·  Bugs  ·  Admin →
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  13. Unable to open pdf mail attachment in acrobat on ipad pro after ios13 update

    Trying to open it i found acrobat reader not listed anymore in ‘suggested app’ section, also tried opening pdf files from other apps, same result.
    Oddly enough i found it working on my iPhone though....
    Both operating on ios 13.1

    10 votes

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    2 comments  ·  Bugs  ·  Admin →
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  14. Unable to save the file “file name x.pdf” to Document Cloud. A copy has been saved with the name “file name x (Recovered).pdf” to your devic

    Unable to save the file “file name x.pdf” to Document Cloud. A copy has been saved with the name “file name x (Recovered).pdf” to your device.

    10 votes

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    Need Info  ·  5 comments  ·  Bugs  ·  Admin →
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  15. Freeze at background and crashed after reopen

    iOS, version 19.04.00
    Same as title, when I put acrobat reader at background, after spawing back to arobat, it “freeze” and crashed. I need to close it totally and reopen. If before, it won’t get crashed, just will reloading. Sorry for my poor English. Thank for attention.

    10 votes

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    Need Info  ·  24 comments  ·  Bugs  ·  Admin →
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  16. Signatur

    I can no longer create signatures or sign documents in AR.

    10 votes

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    Need Info  ·  3 comments  ·  Bugs  ·  Admin →
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  17. Phantom Files (local files only)

    I have two pdf files on my iPad in adobe reader that have no content and cannot be opened, deleted, or renamed. They only have file names.
    I would like to delete them but there does not seem to be any way to do that. I have tried to access them both in the Adobe app and using the Apple file app. Any suggestions?

    10 votes

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    9 comments  ·  Bugs  ·  Admin →
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  18. Send Copy Text

    Whenever I'm sending a copy of a PDF, the following text will appear "Edit, Sign and share PDF files on the go. Download Acrobat Reader for mobile: https://adobeacrobat.app.link/getApp"

    I am not sharing or saving PDFs with intention of promoting my adobe pro subscription. This is an annoyance because when I save a PDF to my files it saves it along with the text, which I then have to go and delete manually. When I'm sharing a copy of a PDF via Messages, I don't need the recipient to think that I want him to try the app or download…

    9 votes

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    0 comments  ·  Bugs  ·  Admin →
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  19. Bug- Acrobat Download Txt File Spam

    I have had and frequently use my premium Adobe Acrobat DC account on IOS (for both my iPad and IPhone) for several years now. I’ve had zero issues until this last update.

    The issue that keeps occurring on both devices is rather strange and I can’t find a work around for it, and I have no idea why it started.

    Whenever I go to save a PDF, send a PDF, from Adobe Acrobat, it automatically adds the following text file “ Edit, Sign and share PDF files on the go. Download Acrobat Reader for mobile: https:/adobeacrobat.app.link/getApp.txt

    It cannot be removed…

    9 votes

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    1 comment  ·  Bugs  ·  Admin →
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  20. Re-editing a PDF in Adobe Scan degrades the image quality.

    Re-editing a PDF in Adobe Scan degrades the image quality.
    The characters targeted for OCR are also slightly changed.
    The image is degraded each time it is re-edited, making the text difficult to read. I don't know if this is a bug or by design, but it should be fixed soon.

    9 votes

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    0 comments  ·  Bugs  ·  Admin →
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