20 results found
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バッジが消えない
アプリ内の「通知」を見たが、何も無いのに、バッジが「1」のまま、消えない。
何故なのか？2 votes -
Lost Comments: The new app keeps deleting/not saving annotations
After actualization the new app keeps deleting/not saving the coments, the highlights, etc., all the modifictions I do to the pdfs. Why?! It is extremely frustrating, as I work with Academic texts in my PhD research, and I lose every single note I add. This never happened in the ancient app, which was very fine.
149 votesHi,
We’re really sorry for any inconveniences this has caused.
If you can answer any of these specific questions, that would be really helpful:
- How long had you been commenting for before you lost data?
- Did you click the ‘done’ button in the top left?
- Did you only use a single tool (highlight), or did you alternate?
- How did you leave the pdf you were commenting before your comments were lost? (Switching to another app, closing the app, etc.)
- Did you share the file?
- Did the app crash?If possible, would you mind taking a screen recording of the issue? You can find information on how to do so here: support.apple.com/en-us/HT207935
Thank you,
Jeffrey -
Freeze at background and crashed after reopen
iOS, version 19.04.00
Same as title, when I put acrobat reader at background, after spawing back to arobat, it “freeze” and crashed. I need to close it totally and reopen. If before, it won’t get crashed, just will reloading. Sorry for my poor English. Thank for attention.10 votes -
Unable to save the file “file name x.pdf” to Document Cloud. A copy has been saved with the name “file name x (Recovered).pdf” to your devic
Unable to save the file “file name x.pdf” to Document Cloud. A copy has been saved with the name “file name x (Recovered).pdf” to your device.
10 votes -
Cannot highlight
Hi! I use to be able to highlight my PDF document. But now I cannot../ I reopen passed highlighted PDF and it doesn’t work neither.
19 votes -
iPad iOS not saving edits
I use Acrobat Reader for iPad iOS. I’ve used it for a long time and it’s always given me the ability to go back and edit older documents (I have repeat clients that we can re-use paperwork for, they can update info, sign and we are done). Yesterday I pulled up old and new files, edited them to print, printed them, and closed the files as I did before. When I noticed an error on one file, I re-opened to edit the error and noticed that NONE of the original changes saved. I opened the other files from the day…
4 votes -
Multiple Conflicted Files
Right after update to the latest software version, I keep having issues with having multiple conflicted files. I understand that if I edited the same pfd or open the same pdf on different devices will cause conflicted file, but I was just opening pdf on my iPad (without doing any editing or highlight/ underline on the pdf) for some weird reason I will have multiples conflicted files right after that. I tried to close the file right after I open it and still it will create multiple conflicted files. Please fix this bug for ***** sake. I’ve been using Adobe…
14 votes -
Problems with annotations
Whenever I attempt to save file in another app or location it saves the file but without all my additional typing I added. This seems to only happen at times. When documents do This, even printing the docs the added annotations do not show. When you go to print all the added info disappears. I have had documents that I have had info and I was able to retain info in document. The file I am currently trying to print and or send to my one drive is extremely important so I’m a little frustrated that it does not work.…
3 votes -
Syncing issues!
When I save the PDF on my iPad and upload it onto the document cloud, that PDF version on my iPhone doesn’t reflect those changes I did on my iPad. The date and time of the PDF has been updated in my iPhone, just not the changes I have did up (i.e. comments and annotations). Hence I believe it was the syncing problems between multiple devices :(( Please fix it asap.
7 votes -
IOS update 12.2
Not able to open PDF file after the update
9 votes -
Signatur
I can no longer create signatures or sign documents in AR.
10 votes -
Comments disappear on PDF when I send in email
I have to fill out PDF forms for work multiple times a day. But when I send them in an email the recipient can't see any of the comments or signatures. When I pull it up on my iPhone or iPad it shows the comments and signature I entered. I have been doing the same process for over a year and just recently ran into this issue. It's really frustrating because I can't get paid unless these forms are sent correctly.
1 vote -
7 votes
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4 votes
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Search failure
I saved a pdf document beginning with 4 characters “Lesl”. Searching for these 4 characters fails every time. I restored it to Acrobat from Google Drive and its on the list of recently opened files and it is intact. When I search for it, it’s still not there! New since last update, for sure, I search for this file all the time.
Thanks.
5 votes -
App won’t export PDF
I have a subscription for it but the app won’t export any of my PDFs to excel or anything for that matter. It says it will let me know when it’s done but nothing happens.
2 votes -
Unable to read the Chinese traditional characters
Unable to read the Chinese traditional characters after a text message to PDF
2 votes -
Adobe acrobat reader
When using adobe acrobat reader fill&sign on my laptop the document will lock but it will not lock on my phone. Any ideas?
3 votes -
2 votes
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Black spots
Black spots appearing. Never had such problems. Will not continue using adobe if this bug is not fixed
2 votes
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