The Renderer of Acrobat Reader DC 64-bit
[Problem]
Comparing Acrobat Pro/Reader 32-bit, the PMI and the outline of 3D model are unclear on Acrobat Reader DC 64-bit.
(Please find the attached sample PDF and captures, test01-03.)
"DirectX 9" is able to be selected from the renderer option on Acrobat Pro/Reader 32-bit.
(Edit -> Preferences -> Multimedia & 3D -> Preferred Renderer)
However, it doesn't exist on Acrobat Reader DC 64-bit. So, only "Software" is available.
Therefore, the PMI and the outline of 3D model are unclear.
(Please find the attached captures #1.)
[Tested Acrobat Version]
Acrobat Reader DC 64-bit: 2021.011.20039
Acrobat Pro 2020 32-bit (classic): 2020.004.30020
Acrobat Reader DC 32-bit: 2021.007.20099
[Request]
Please make “DirectX 9” selectable on Acrobat Reader DC 64-bit.
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Girija Agarwala
commented
Thanks for reporting this issue!
We apologize for the inconvenience caused to you.
We have informed our technical team about this and look forward to achieving a solution soon. Will update you as soon as we have a solution handy. Appreciate your patience in this regard.Thanks and regards,
Girija Agarwala
Adobe Acrobat Desktop team