1599 results found

1. BUG: http should read HTTPS 2021-07-26

   This is not an idea. It is a bug.
   BUG: http should read HTTPS 2021-07-26

   Dear Adobe Acrobat DC Installation Team,
   Your product installs with http as the WEB LINK in the Registry. It should be https. The industry has moved on to secure web sites, as have you. However, your installation still references the old http.

   Please pass this message to your product installation team.
   Kindly update your Windows Installation to properly reference https as the WEB LINK
   Thx, Raphael

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2. Bug: Print Sections command won't work for first bookmarked section only

   The "Print Sections" command under the bookmarks panel won't work for the first section only. This command works for all other sections of the report. The problem is only with the first bookmarked section of each report.

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   Planned  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Thanks for reporting this issue to us.
   We’ve reported this to our engineering team and we’ll plan to get back with a fix for this in our future updates.

   Thanks
   Ayush Jain

3. Unable to sign out until you agree to a free trial

   I signed in using the wrong email account. When I tried to sign out so that I could sign in with the correct account, the service would not allow me to sign out until I had agreed to sign up for a seven day trial on the initial account. It seems like a very bad design to not let users sign out until they agree to a trial

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4. Bug: Adobe Reader DC 2021 x64 crashes with DDE command "DocGoToNameDest"

   When the DDE command "DocGoToNameDest" is called in Reader DC 2021 x64 (Win10 Pro 21H1 x64) by a x86 program, the Reader crashes. The same call in the x86 and earlier Reader versions works without any problems.
   The DDE command "DocOpen" works in the x64 version without any problems, that is, the handle to conversation is correct.
   In addition, the x64 Reader is only entered in the registry under "Computer \ HKEYCURRENTUSER \ SOFTWARE \ Adobe \ Adobe Acrobat" and not in "... \ Acrobat Reader" and requires "acroviewA21" instead of "acroviewR21" as the service name.

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   Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   We are delighted to share with you that Acrobat and Reader Desktop release for DC Continuous (21.007.20091) is Live now and this Takes care of this bug.

   Please update your Acrobat (It should Auto update or you should do Help → Check for updates) and let us know your Feedback.

   Thanks
   Ayush Jain

5. Bug Report - Adobe Reader DC shows corrupt text links

   Bug Report - Adobe Reader DC shows corrupt text links

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   Planned  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Thanks for reporting this issue to us.
   We’ve reported this to our engineering team and we’ll plan to get back with a fix for this in our future updates.

   Thanks
   Ayush Jain

6. Acrobat not displaying text, however it can be found by search

   Acrobat reader displays text on the first page of a generated document, however, every other page does not display the text.

   The text can be found by searching through the document.

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7. Bug report - Abobe Reader not working

   Abobe Reader not working attaching a screenshot below. I'm using macOS big Sur 11.5. There's a white window it shows up on top of a Abode reader.

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8. Allow users to change colour of search highlighter

   When I use Adobe the CTRL F search function of Adobe Acrobat DC, I often find it hard to see where on the page the item I'm searching for is being highlighted. The highlighter colour that Adobe uses is a light grey/blue and it simply doesn't stand out enough. Very often, I'm searching for a single character and the documents I'm proofreading such as reports and brochures often have a coloured background, making it even harder to spot that pesky highlighter! It seems so simple to me that there should be a way for users to opt for a bright colour that really 'pops' and stands out when they use the search function. Surely I can't be the only one struggling with this?

   When I use Adobe the CTRL F search function of Adobe Acrobat DC, I often find it hard to see where on the page the item I'm searching for is being highlighted. The highlighter colour that Adobe uses is a light grey/blue and it simply doesn't stand out enough. Very often, I'm searching for a single character and the documents I'm proofreading such as reports and brochures often have a coloured background, making it even harder to spot that pesky highlighter! It seems so simple to me that there should be a way for users to opt for a bright… more

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9. updates to pdf file not displaying and then pages display as blank

   Adobe Reader has a bug when it comes to pdf files that get updated. I create pdf slides using latex+beamer. After recompiling to make a new pdf, sometimes adobe reader does not like displaying the updates. I close the tab for that file and reopen the file only to see that the old version without the updates. Sometimes the file also then displays some pages as entirely blank from the point where the changes were made onward (or so I am guessing). Quitting Adobe Reader DC, reopening Adobe Reader DC and then reopening the file works to then show the pdf file properly. I am uncertain if the frequency of the problem is dependent upon the types of changes to the file being made; sometimes it seems like the problem occurs roughly 1/5th of the time after compilation; sometimes much less frequently.

   I am using mac OS X v11.4 on a macbook pro. I have the most up to date version of Adobe Reader DC installed. This problem has been happening for several months.

   Adobe Reader has a bug when it comes to pdf files that get updated. I create pdf slides using latex+beamer. After recompiling to make a new pdf, sometimes adobe reader does not like displaying the updates. I close the tab for that file and reopen the file only to see that the old version without the updates. Sometimes the file also then displays some pages as entirely blank from the point where the changes were made onward (or so I am guessing). Quitting Adobe Reader DC, reopening Adobe Reader DC and then reopening the file works to then show the… more

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10. BUG:MIP Plugin Language Problem

    Hi,

    We have installed the latest Adobe Reader(2021.005.20048) and the MIP plugin(AIPPlugin2100520048RdrDC.msi). Now we can view the banner, but a label name is not correctly displayed in the banner. There is a problem with turkish character in the label name as seen in the attached screenshot.

    A label below should be “İç Kullanıma Özel\Kişisel Veri”. This seems a bug of MIP plug-in when it retrieves and displays label names in Turkish.

    Can you recommend us any solution to fix this problem?

    Thanks for your help.

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11. I need the recognition of my work

    Dear leader, hello, I reported 17 stack exhaustion vulnerabilities to Adobe's security department through hackerone. This type of vulnerabilities have always been given cve numbers and thank you（e.g. CVE-2020-3753/CVE-2020-3756/CVE-2020-9611/CVE-2020-9702/CVE-2020-9703/CVE-2017-16419）, but your security department notified me that these 17 bugs that I reported will not be given cve numbers and acknowledgements, I think it is unfair to me. And these 16 vulnerabilities did have an impact on your products, I also made contributions, I deserve the cve number and acknowledgements. Thanks.

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12. Comment-filter is buggy?

    The comment-filtering tool isn’t working as it used to. Before this issue, the comments I marked/checked as ‘completed’ would hide automatically when I set the comments-filter to ‘none’. I could then easily see how many comments there left unsolved. Now I have to constantly “manually refresh” the filter to get the checked comment to hide as I am working though the document.

    By “manually refreshing” I mean go into the filter menu, change filter to ‘none’ and ‘completed’, click use, then go back to the filter menu and choose only ‘none’ and click use. This is a really wierd change if it’s not a bug.

    Is it possible to fix this? Have I missed something that I can set in setting?

    The comment-filtering tool isn’t working as it used to. Before this issue, the comments I marked/checked as ‘completed’ would hide automatically when I set the comments-filter to ‘none’. I could then easily see how many comments there left unsolved. Now I have to constantly “manually refresh” the filter to get the checked comment to hide as I am working though the document.

    By “manually refreshing” I mean go into the filter menu, change filter to ‘none’ and ‘completed’, click use, then go back to the filter menu and choose only ‘none’ and click use. This is a really wierd change… more

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13. Internal link preview

    Many PDF documents contain internal links. When clicking on these, the user is taken to another part of the document. It would be incredibly useful to me and my colleagues if there was a 'preview link' option. Perhaps this could work by hovering the mouse over the link, and the preview to the link pops up in a small temporary window, allowing you to quickly view the link, without redirecting to a different page.

    The motivation for this is as follows: In mathematical sciences, these internal links often refer to equations earlier in the document, which are being combined to create new results. It can be difficult and frustrating to constantly scroll up and down, to check a calculation, and I often lose my place. This would be the digital equivalent of having two book pages open at the same time, and would make checking calculations so much easier!

    Many PDF documents contain internal links. When clicking on these, the user is taken to another part of the document. It would be incredibly useful to me and my colleagues if there was a 'preview link' option. Perhaps this could work by hovering the mouse over the link, and the preview to the link pops up in a small temporary window, allowing you to quickly view the link, without redirecting to a different page.

    The motivation for this is as follows: In mathematical sciences, these internal links often refer to equations earlier in the document, which are being combined to… more

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14. Bug: Acroread Plugin causes Firefox to hang

    Bug: Acroread Plugin causes Firefox to hang and later the whole system crashes

    ..when loading this document:
    https://www.unesco.de/fileadmin/medien/Dokumente/Wissenschaft/WWDR_2018_infographic.pdf

    In Adobe Acrobat Reader DC the file is displayed correctly. Using the browser plugin the page starts in white, sometimes there's a flickering in white and black extending to the whole screen. Later the system stalls and other applications report memory problems. I was unable to make a screenshot as the system was not navigateable anymore

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15. Support for tagged PDF (PDF/UA) via system Level Accessibility APIs (e.g. VoiceOver)

    The PDF/UA ("tagged PDF") standard was established in 2012 to add accessibility features to the PDF format using a system of tags.

    The tags add semantic information to a document, "marking up" such elements as headings, lists, figures, tables and other common document idioms.

    PDF/UA also offers a 'read order' feature, which allows content to be presented in a non-visual way which corresponds to the intended sequence.

    These features may be created and edited using Acrobat Pro, which is good. although Acrobat Pro is currently unable to generate or accurately assess a fully compliant PDF/UA file without additional 3rd party software.
    (The criteria for well-formed PDF/UA is documented by the Matterhorn Protocol. A URL to this spec may be found below. Acrobat's accessibility check does not follow this spec 100%).

    The tagging and read-order features should permit 'semantic browsing' of PDF files, so that a visually impaired or dyslexic user can use a screen reader, braille device or other assistive technology to navigate a document.

    Using Acrobat's "Read Aloud", a user is obliged to read every single word of every single page just to find content. They are offered no distinction between headings and body text, lists, list items, tables, figures or images even if those tags have been carefully set up by the document author.

    With support for browsing via tags, a user would be able to skim quickly to the content they need, just as they already do with well-formed HTML pages in a modern browser.

    Unfortunately, Acrobat Reader's accessibility features have not followed up with PDF/UA. There is currently no way to browse a tagged PDF using the tags, and there is very poor or non-existent support for assistive technology such as Apple's VoiceOver, Microsoft's Narrator, or third party ATs such as JAWS or NVDA.

    Perhaps worst of all, there are no other PDF viewers on Apple's platform which communicate the PDF/UA tags to Apple's Accessibility API.

    When a 'tagged PDF' is viewed in a browser, it does not generate an 'accessibility tree' - the data structure which communicates the semantic structure and content to the host accessibility API. Some of these in-browser PDF viewers come from 3rd parties, but at least one of them is offered by Adobe.

    This means that even a well-formed PDF/UA is neither truly portable, nor truly accessible, making it wholly unsuitable for conformance with accessibility legislation such as Section 508.

    Furthermore this could have legal consequences for Adobe's customers, who may be led to believe (by Adobe's own marketing materials and accessibility documentation) that "PDF tagging" is a legally viable way to conform to the accessibility guidelines mandated in various jurisdictions, especially including North America and the EU.

    Will it take a lawsuit before Adobe acts on this shortcoming? It could be a painful, expensive and time-consuming way to address the problem.

    My feature request is this: Adobe Acrobat should communicate the accessibility tags and read order in PDF/UA files to the appropriate accessibility APIs of any host system it runs on.

    Until this happens, the accessibility of PDF as a whole may be described as "limited" at best. The "Read Aloud" feature offers a bare minimum of screen reader features - but is a very blunt tool, which offers a very inferior experience to users with visual impairments, dyslexia or similar disabilities.

    2020 saw record numbers of accessibility lawsuits in the wake of recent legislation. Adobe should consider the legal risk of the current situation very carefully (especially the legal risk to Adobe's own customers), and perhaps revise its Acrobat marketing and documentation to clarify the shortcomings.

    A "reference quality" PDF/UA file may be found at https://www.pdfa.org/wp-content/uploads/2021/04/Matterhorn-Protocol-1-1.pdf ... which happens to be the documentation of the PDF/UA spec itself.

    The PDF/UA ("tagged PDF") standard was established in 2012 to add accessibility features to the PDF format using a system of tags.

    The tags add semantic information to a document, "marking up" such elements as headings, lists, figures, tables and other common document idioms.

    PDF/UA also offers a 'read order' feature, which allows content to be presented in a non-visual way which corresponds to the intended sequence.

    These features may be created and edited using Acrobat Pro, which is good. although Acrobat Pro is currently unable to generate or accurately assess a fully compliant PDF/UA file without additional 3rd party… more

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16. Add "Fill & Sign" in "Collaborate on PDF" in Microsoft Teams

    Please add "Fill & Sign" in "Collaborate on PDF" in Microsoft Teams.

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17. a feature which allows the user to translate text in a PDF

    environment: Windows 10
    Need a feature which can translate PDF text from Russian to Dutch, Russian to English please.
    As the PDFs aren't like Obama's bc; I can't just open layers in Illustrator to copy & paste, then use a google translator. Plus, with crochet patterns, meaning is everything.
    For now I am paying a lady in Petrograd to do the English trans for me. Thanks, research0digo a/t gee male!

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18. 3d measure tool enable in Secured 3D PDF

    HI. I am using Adobe Acrobat Pro 2020 and Adobe Reader DC.
    I think there is security bug at Adobe Reader DC when handling 3d-pdf files.

    The problem is enabling 3d measurement tools at Adobe Reader DC with secured 3d-pdf files made by Adobe Acrobat Pro 2020.
    I contacted to region customer service about this problem and received this function is intended option.

    Customer center said that you’d better to contact bug report if you want to know about further information.

    I should have not have bought Adobe Acrobat Pro 2020 bundle if enabling 3d measurement tools for secured 3d-pdf files.
    I want to keep Adobe Reader DC from enabling 3d measurement tool when opening secured 3d pdf files have no permission.

    HI. I am using Adobe Acrobat Pro 2020 and Adobe Reader DC.
    I think there is security bug at Adobe Reader DC when handling 3d-pdf files.

    The problem is enabling 3d measurement tools at Adobe Reader DC with secured 3d-pdf files made by Adobe Acrobat Pro 2020.
    I contacted to region customer service about this problem and received this function is intended option.

    Customer center said that you’d better to contact bug report if you want to know about further information.

    I should have not have bought Adobe Acrobat Pro 2020 bundle if enabling 3d measurement tools for secured 3d-pdf… more

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    8 votes

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19. Bug: automatic hyperlinking of URLs in plain text includes punctuation

    Today I learned that when a PDF's text includes URLs that are -not- marked up as hyperlinks, Adobe Acrobat Reader, Apple Preview, and Google Chrome's built-in PDF renderer all attempt to convert the URLs to clickable hyperlinks for the reader's convenience.

    However, Adobe Acrobat Reader does a noticeably worse job than the other software. Specifically: if the URL is followed by punctuation, Acrobat includes the punctuation in the target of the hyperlink, resulting in a broken link. Apple Preview and Google Chrome handle punctuation correctly.

    You can see this behavior by opening the attached PDF in Acrobat, Preview, Chrome, and Firefox. (The Microsoft Word document I used to produce the PDF is also attached). The PDF includes some hyperlinks, some plain text URLs, and a variety of punctuation.

    The most interesting cases are #2 and #3:
    - Adobe Acrobat converts both plain text URLs to hyperlinks automatically, but gets it wrong, including ALL the punctuation, including the comma, the quotation marks, and the closing bracket (if present).
    - Apple Preview converts both plain text URLs to hyperlinks automatically, and gets it right, including no punctuation
    - Google Chrome (for Mac) does NOT convert the URL in #2 to a hyperlink; it converts the URL in #3 correctly
    - Firefox (for Mac) doesn't convert either of them.

    If Acrobat were improved to behave like Apple Preview or Google Chrome, LOTS of documents around the world would start having working, clickable links for readers that use Acrobat. In particular, URLs in the footnotes/citations/bibliographies of a large number of scholarly publications would start working for people.

    Today I learned that when a PDF's text includes URLs that are -not- marked up as hyperlinks, Adobe Acrobat Reader, Apple Preview, and Google Chrome's built-in PDF renderer all attempt to convert the URLs to clickable hyperlinks for the reader's convenience.

    However, Adobe Acrobat Reader does a noticeably worse job than the other software. Specifically: if the URL is followed by punctuation, Acrobat includes the punctuation in the target of the hyperlink, resulting in a broken link. Apple Preview and Google Chrome handle punctuation correctly.

    You can see this behavior by opening the attached PDF in Acrobat, Preview, Chrome, and… more

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20. Adobe Reader causes MS Edge to slow down opening pdfs

    I use Microsoft Edge in Windows 10 to view pdfs because it loads pdfs very quickly, and is smooth and responsive; it takes less than 5s to open 300MB+ pdfs.

    Installed Adobe Reader recently because I needed the Fill & Sign function. I use Reader to Fill & Sign pdfs while viewing other pdfs with Edge.

    After the installation, Edge takes more than 15s to open a pdf, even with small pdfs under 1MB. It has also become laggy. Chrome isn't affected though.

    Completely closing Adobe Reader and reopening a pdf with Edge again solves this issue. It's a workaround but after a couple of days it's starting to get annoying. Please fix this.

    I use Microsoft Edge in Windows 10 to view pdfs because it loads pdfs very quickly, and is smooth and responsive; it takes less than 5s to open 300MB+ pdfs.

    Installed Adobe Reader recently because I needed the Fill & Sign function. I use Reader to Fill & Sign pdfs while viewing other pdfs with Edge.

    After the installation, Edge takes more than 15s to open a pdf, even with small pdfs under 1MB. It has also become laggy. Chrome isn't affected though.

    Completely closing Adobe Reader and reopening a pdf with Edge again solves this issue. It's a workaround… more

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