Acrobat Reader for Windows and Mac

Help us improve Adobe Acrobat Reader for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat Reader DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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If you are still using Adobe Reader 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat Reader DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat Reader DC.

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  • Select the feedback forum for your product.
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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. Backwards and forwards arrows for hyperlinks

    It would be useful to have arrows like in web browsers to move smoothly in documents with cross-references and bookmarks.
    I am a latex user and often in pdfs produced by latex for scientific documents there are hyperlinks for equations, figures and bibliographical references in text. It would be useful in reading, once you have checked the reference to be able to go back.

    7 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  2. RichMedia mp4 playback with Flash disabled not working

    According to:

    https://helpx.adobe.com/uk/acrobat/kb/flash-format-support-in-pdf.html

    "Playback of non-Flash media (excluding .flv and .swf) content in PDFs will continue to be supported."

    I tested the sample-formatter-richmedia.pdf file in Acrobat Reader "Continuous Release 2020.009.20074" with Flash disabled and the video was not playable.

    1 vote
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    7 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  3. Read Out Loud Feature Needs Serious Improvement

    Suggestions for this feature:
    1. Add read out loud to the toolbar for easier access, including pause and play options.The read out loud feature is currently very inaccessible from the "view" drop down menu.
    2. Allow user to choose where to start reading and stop reading by highlighting text, rather than the limited ability to only read full pages / the entire document
    3. Upgrade voice - please consider adding a more adaptive voice to the program for read out loud. the system default is not pleasant for listening and we know the technology exists to have more advanced AI…

    6 votes
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    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  4. Can't open more than 1 file at a time

    Clients with Windows 10 1809 or more (or Win2019) trying to access a PDF via a DFS that is stored on a Windows server 2019 server are not able to open more than 1 pdf.

    Can this please be fixed as Windows Sever 2019 is being used more widely.

    7 votes
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    6 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  5. Fix Multi-PDF issue from Win2019 DFS share to Win10 clients..... please.

    The DFS bug has shown it's head again. Win 2019 servers offering DFS fileshares to Win10 clients will no longer allow multiple PDFs to be opened from the OS interface, because of Protected Mode.

    Any other combination works fine (non-Win2019, non-Win10, non-DFS shares, disable Protected Mode).

    Now that the vastly popular Win 2008r2 is out of support, many more organizations are upgrading to Win 2019. Disabling Protected Mode via registry GPO is a poor workaround.

    Please fix!

    16 votes
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    10 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. Acrobat Reader DC - latest update for Win 10 2004 locks up

    Execute most recent AR DC (32-bit), click on any of the recently opened PDF files from list, file opens and content displays, then AR DC locks up, requiring use of Task Manager to kill it.
    Error message shows in popup window:
    logAPI.startLogSession("OneAppIsReady"); https://rna-resource.acrobat.com/onboarding?showing=pdfOwnership&variant=3 @font-face {font-family: adobe-clean; src: local('Segoe UI');}@font-face {font-family: adobe-clean Semibold; src: local('Segoe UI Semibold');}@font-face {font-family: adobe-clean; font-weight: bold; src: local('Segoe UI');}

    1 vote
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    3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Sorry to hear about the issue you are facing.
    1) Have you applied a latest patch of Win10-2004 after which you are facing this issue ?

    2) Could you confirm me the current version of Acrobat Reader DC that you have ?

    3) Could you please do Help → Repair Installation and see if it fixes the issue ?

    Thanks
    Ayush Jain

  7. Allow for selective sync on libraries

    The request is to allow for selective sync on libraries because the creative cloud is taking up too much space and storage on my computer and a lot of my libraries do not need direct access at this time.

    3 votes
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    3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. Fix read mode to NOT go to full screen mode to have only the document content visible in a window. You should have separate full screen mode

    I need to read a PDF while using others apps at the SAME TIME; Reading the documentation of the other program from a PDF file.

    I don't need toolbars. I dont' need status bars. I don't need menu bars.

    I can press ctrl-f If I want to search for something, I can press ctrl-p if I want to print the document. I don't need a buttons or search bars for those to be constantly visible.

    If I need to use ANY other functionality, I can right-click and all that functionality could be put into that right-click menu.

    I ONLY WANT…

    3 votes
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    6 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  9. Acrobat Reader unable to access files via junction reparse points

    Acrobat Reader is unable to correctly interpret some mountpoint reparse points (junctions). In practical terms: Acrobat Reader is unable to access PDF files from file systems mounted as directories and this is the root cause of the problem.

    Junctions are special symbolic links that are used in many scenarios; an important one is when a file system is mounted as a directory rather than a regular drive. Junctions contain 2 paths: a “substitute” path which must be a path in the NTOS namespace (not a Win32 path) and a “print” path, which is to be used for display to…

    20 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  10. Reader DC embedded in IE (Win10) cannot launch print dialog. (2004 issue)

    For all of the machines in my Win 10 2004 test group, the Reader plugin for IE (AcroPDF64.dll) has lost the ability to start the print dialog, either from the handy button in the border UI, the drop down menu, or Ctrl+P. In all cases nothing happens. There are a variety of versions on the affected machines but most of them are quite current (20.9.20063 and ...65). The problem is restricted to IE (11 I have no other versions to check) and the new windows 10 2004 feature build.
    If you're interested in any other data I can provide on…

    6 votes
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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  11. Always Show Comment Tools

    Please make an Always Show Comments Bar option. I work with the stamp, shape and text box tools on many PDFs daily. I have to open the comments toolbar for each one of them. While it's a small thing to do on one PDF, it gets old fast when it must be done for each of many PDFs every day.

    8 votes
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    3 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  12. Pin the "digitally sign" button or "certificates" toolbar to the tools menu on the right hand side

    Could you please allow users to pin one or both of the above options to the tool menu, or the top ribbon, to allow one-touch use of this feature. It's such a commonly used feature to be buried under 2+ clicks.

    5 votes
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    0 comments  ·  Sign  ·  Flag idea as inappropriate…  ·  Admin →
  13. Thumbnails of desktop icon become black square.

    https://helpx.adobe.com/acrobat/using/enable-pdf-thumbnail-preview-windows-explorer.html

    After a while enable above setting, thumbnails of desktop icons become black squares.
    Please fix this problem.

    1 vote
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  14. Document Cloud Files Access on Computer Directory

    Almost all other file cloud sharing and editing programs including OneDrive are able to create a cloud files access folder on the directory of the computer itself. They have had it for a while now and it is time that Adobe include have the same feature for Document Cloud. This can can clearly be achieved and should be included in an update considering the price paid to use this service. Thank you.

    3 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  15. Web-Search option back to browser PDF-viewer right-click menu

    I have to work with PDFs a lot and I have to deal with them via browser. For the past years I haven't had any problems with using the browser PDF-viewer, but as of recently the option to do a quick google search in a new tab when highlighting text within a document and right-clicking on it is no longer available. There is 'copy', 'print', 'rotate', 'save as' but not the 'search the web for [highlighted text]' which was so very helpful and useful for me. Please, consider making it available again since I can hardly imagine how anyone would…

    3 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  16. Hide (not collapse) Right Tool Pane completely.

    The collapsed Right Tool Pane violates usability principles. To quickly scroll a page, users can no longer just drag the mouse cursor all the way Right, to click on the Right scroll bar. This would probably take only 1 sec. With the annoying Right Tool Pane collapsed, nesting right beside the Right scroll bar, users must now carefully drag the mouse cursor, take aim so-as-to not click on the Right collapsed pane, then can he/ she click on the right scroll bar. This is really slow and inefficient.

    11 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  17. Make changing accounts much easier!

    Make it easier to switch between accounts. It's such a pain in the booty and it's very frustrating I'm trying to change from my school subscription to my personal account. it feels like ten minutes and it should be about 30 seconds. They should make it easier similar to Instagram Hold a button and tap. Hope you agree and vote. Bye

    2 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  18. Bug: Reader DC v20.012.20041 crashing on open for Windows 8.1 and Windows Server 2012 R2

    Serveral users in different environments having issues with the August 2020 update. Reader DC no longer works to open PDFs. Uninstall and Reinstall, and repair have not fixed the issue. Issue exists on Windows 8.1 systems and Windows Server 2012 R2. Issue occurs when attempting to open PDFs. On some uninstall and reinstall, tests of opening PDFs are successful, and then start failing again.

    1 vote
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    2 comments  ·  Installation  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Realy sorry to hear about the issue that you are facing with the Latest Reader when trying to open the PDFs.

    We would like you to kindly share the requested Procmon logs(as shared in the previous replies) with us so that the engineering Team can start actively working on the issue that you are facing.

    Also we would want to do a Web-Conference session as soon as possible where we would also debug the issue virtually on your machine for fixing.

    Please let me know your availability so that a meeting could be scheduled for the same.
    You can drop an an email directly at ajain@adobe.com for any other assistance that you may need in this ?

    Thanks
    Ayush Jain

  19. Adobe Reader Extension

    Hi Team,

    We are designing Dynamic Forms using adobe LiveCycle Designer which fetch the data from server - az18w1445 (where we have stored .xls files about users information).
    To Fetch the data from the required server we used to access the site - http://ie3bvwitss347:8080/ReaderExtensions/Welcome?ap=1which is dependent on flash. Can't we access the adobe reader extension without flash. Do we have any aletrnative to fetch and automatically fill the the data into forms.

    1 vote
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    1 comment  ·  Forms  ·  Flag idea as inappropriate…  ·  Admin →
  20. 8 votes
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    2 comments  ·  Installation  ·  Flag idea as inappropriate…  ·  Admin →
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