2806 results found

1. PKCS#11 “Attach Module” button remains disabled on macOS — Acrobat Reader 2026.002.21901, including under Rosetta

   Hello Adobe Acrobat Reader Team,

   I am unable to add a PKCS#11 module in Adobe Acrobat Reader on my Mac because the “Attach Module” button is greyed out and cannot be clicked.

   Environment

   Application: Adobe Acrobat Reader
   Version: 2026.002.21901 — Continuous Release, Unified App
   Operating system: macOS 27.0.1
   Processor: Apple M5
   Interface language: Turkish
   Related software: AKİA, which successfully detects my electronic signature device
   Steps to reproduce

   Open Adobe Acrobat Reader.
   Go to Preferences > Signatures.
   Open “Identities & Trusted Certificates” using the “More” button.
   Select “PKCS#11 Modules and Tokens.”
   Attempt to click “Attach Module.”
   Expected result

   The “Attach Module” button should be enabled so that I can select the PKCS#11 library provided by my electronic signature middleware.

   Actual result

   The PKCS#11 buttons remain greyed out. I cannot open the file selection dialog or attempt to load a module. The issue therefore occurs before any PKCS#11 library is selected.

   Troubleshooting already performed

   Disabled “Enable Enhanced Security,” but the buttons remained disabled.
   Launched Acrobat Reader using Rosetta.
   Confirmed in macOS Activity Monitor that the Acrobat process is listed as “Intel,” verifying that it is running under Rosetta. The buttons still remained disabled.
   Checked the security preferences; the “Enable Protected Mode at startup” option is not visible in my installation.
   The electronic signature device is detected by AKİA on the same Mac. However, I cannot configure its PKCS#11 module in Acrobat Reader because the module attachment controls are disabled.

   Please investigate this issue and advise whether there is a supported workaround for this version and configuration. If this is already a known issue, please provide the relevant bug reference. If diagnostic logs are needed, please provide macOS-specific instructions for collecting them.

   Thank you.

   Hello Adobe Acrobat Reader Team,

   I am unable to add a PKCS#11 module in Adobe Acrobat Reader on my Mac because the “Attach Module” button is greyed out and cannot be clicked.

   Environment

   Application: Adobe Acrobat Reader
   Version: 2026.002.21901 — Continuous Release, Unified App
   Operating system: macOS 27.0.1
   Processor: Apple M5
   Interface language: Turkish
   Related software: AKİA, which successfully detects my electronic signature device
   Steps to reproduce

   Open Adobe Acrobat Reader.
   Go to Preferences > Signatures.
   Open “Identities & Trusted Certificates” using the “More” button.
   Select “PKCS#11 Modules and Tokens.”
   Attempt to click “Attach Module.”
   Expected result

   The “Attach Module”… more

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2. PDF Portfolio file-list pane ignores its last width and opens excessively wide; no initial-width setting is available.

   PDF Portfolio file-list pane ignores its last width and opens excessively wide; no initial-width setting is available.

   We desperately need initial-view options for the file-list pane; the way it opens now in the new interface looks very unprofessional and forces users to revert to the old interface.

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3. Bug: Session restore opens all tabs on the page of the last active tab

   Description

   Acrobat Reader seems to store only one page number.
   When opening it tries to open all files with this same page number.
   Reproduced with a second pair of PDFs (8 and 45 pages).

   Preconditions

   • Open PDFs from last session on Acrobat launch: enabled
   • Restore last view settings when reopening documents: enabled

   Steps to Reproduce

   • Open two files as two tabs in the same window.
   • File 1: Go to a page number > than max page number of file 2.
   • File 2: Go to any page except the last one.

   Example:

   | File | Number of pages | Page before closing | Notes |
   | ------- | --------------- | ------------------- | --------- |
   | File 1 | 395 | 150 | 150 > 119 |
   | File 2 | 119 | 10 | 10 < 119 |

   • Make file 1 the active file.
   • Close Acrobat Reader completely (Command + Q).
   • Reopen Acrobat Reader.

   Expected Result

   • File 1: Page 150 is active.
   • File 2: Page 10 is active.

   Actual Result

   • File 1 opens on page 150.
   • File 2 opens on page 119 (last page of the file).

   Variant

   Same steps, but make file 2 the active file before closing Acrobat Reader.
   The expected result is the same.

   Actual result:

   • Both files open on page 10.

   Further Info

   OS:

   • macOS Golden Gate
   • Version 27.0.1 (26A434)

   Adobe Reader Info:

   • Architecture: arm64
   • Processor: Apple M2 Pro
   • Build: 26.2.21931.0 (latest, no update available as of 2026-09-30)
   • AGM: 8.0.4
   • CoolType: 11.0.0
   • JP2K: 5.0.0.59580

   Description

   Acrobat Reader seems to store only one page number.
   When opening it tries to open all files with this same page number.
   Reproduced with a second pair of PDFs (8 and 45 pages).

   Preconditions

   • Open PDFs from last session on Acrobat launch: enabled
   • Restore last view settings when reopening documents: enabled

   Steps to Reproduce

   • Open two files as two tabs in the same window.
   • File 1: Go to a page number > than max page number of file 2.
   • File 2: Go to any page except the last one.

   Example:

   | File | Number of pages | Page before… more

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4. How VPN Server Coverage Affects Speed and Flexibility

   When comparing VPN providers, I realized that server coverage plays a much bigger role than I expected. It’s not just about privacy — it directly affects speed and connection stability. While researching, I checked https://toggle.org/servers right in the middle of comparing options, and it helped me understand how server locations and availability impact real performance. With a wider network, it’s easier to find a fast connection and avoid overloaded regions, especially for streaming or gaming.

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5. Protected Mode prevents opening a second PDF from an SSHFS-Win/WinFsp network drive

   Steps to reproduce:
   1. Enable "Protected Mode at startup" in Adobe Acrobat Reader.
   2. Completely exit Reader.
   3. Open File Explorer and navigate to an SSHFS-Win/WinFsp network drive mapped as Z:.
   4. Double-click a PDF. It opens normally.
   5. Leave Reader running.
   6. Return to File Explorer and double-click a different PDF on the same Z: drive.

   Environment:
   - Windows 11
   - Adobe Acrobat Reader Continuous Release 2026.002.21931, 64-bit
   - SSHFS-Win / WinFsp
   - Network drive mapped as Z:
   - Windows reports the remote path as \sshfs\kalmer@192.168.1.173....

   Expected result:
   The second PDF opens in the already running Reader instance.

   Observed result:
   Nothing happens. No error message is displayed.

   Additional testing:
   - The first PDF opens normally when Reader is not running.
   - The second PDF can be opened with Reader's File > Open.
   - The same PDF opens normally from Z: in Microsoft Edge.
   - JPG files on the same Z: drive open normally by double-clicking.
   - A PDF copied to a local drive opens normally.
   - Disabling "Protected Mode at startup" completely resolves the problem.
   - Re-enabling Protected Mode immediately reproduces it.
   - Adding Z:\ as a Privileged Location does not resolve it.
   - The Protected Mode log does not appear to contain the requested PDF path when the second open attempt fails.

   This appears to be specifically an interaction between Protected Mode and passing a second document from Windows to an already running Reader instance when the document is on an SSHFS-Win/WinFsp filesystem.

   A similar historical Adobe issue was reported with DFS/UNC network paths, and Adobe bug 3844582 concerned UNC/symbolic-link paths.

   Steps to reproduce:
   1. Enable "Protected Mode at startup" in Adobe Acrobat Reader.
   2. Completely exit Reader.
   3. Open File Explorer and navigate to an SSHFS-Win/WinFsp network drive mapped as Z:.
   4. Double-click a PDF. It opens normally.
   5. Leave Reader running.
   6. Return to File Explorer and double-click a different PDF on the same Z: drive.

   Environment:
   - Windows 11
   - Adobe Acrobat Reader Continuous Release 2026.002.21931, 64-bit
   - SSHFS-Win / WinFsp
   - Network drive mapped as Z:
   - Windows reports the remote path as \sshfs\kalmer@192.168.1.173....

   Expected result:
   The second PDF opens in the already running Reader… more

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6. Feature Request: Enhanced Digital Workflow Integration and Resource Management

   Hello Adobe Acrobat and digital solutions team,

   As modern digital workflows continue to expand and evolve, professionals across various industries rely heavily on streamlined, efficient, and versatile tools for document management and creative collaboration. High-performing ecosystems require seamless integration between PDF management utilities and external digital resources to maintain maximum productivity.

   To explore how integrated digital environments and modern solutions handle these evolving demands, users often look toward comprehensive resources such as https://bebcasaelena.it/ for inspiration and reference.

   We would love to see future updates of Adobe Acrobat incorporate advanced web integration features, enhanced cloud-based document sharing protocols, and customizable UI tools to further support modern remote workflows. Implementing these capabilities would significantly improve daily efficiency for global users managing complex document tasks. Thank you for your continued dedication to product innovation!

   Hello Adobe Acrobat and digital solutions team,

   As modern digital workflows continue to expand and evolve, professionals across various industries rely heavily on streamlined, efficient, and versatile tools for document management and creative collaboration. High-performing ecosystems require seamless integration between PDF management utilities and external digital resources to maintain maximum productivity.

   To explore how integrated digital environments and modern solutions handle these evolving demands, users often look toward comprehensive resources such as https://bebcasaelena.it/ for inspiration and reference.

   We would love to see future updates of Adobe Acrobat incorporate advanced web integration features, enhanced cloud-based document sharing protocols, and customizable UI… more

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7. Latin OCR in Acrobat Reader

   I often use the OCR feature on Acrobat Reader. Many of the texts I work with are in Latin. You have a long list of languages that can be OCR'd, but Latin isn't included--yet. Would love to see it added.

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8. Crash at every launch: compute-only-renderer fails delay-load of AdobeXMP.dll (0xC06D007E)

   ENVIRONMENT
   Adobe Acrobat (64-bit) 26.002.21900, running in Reader mode. Windows 11 Pro, build 10.0.26200. Same behaviour on 26.001.21789, so the September update did not change it.

   STEPS TO REPRODUCE (100% reproducible)
   1. Make sure no Acrobat process is running.
   2. Start Acrobat.exe, with or without a document.
   3. After about 9 seconds the child processes --type=compute-only-broker and --type=compute-only-renderer are spawned (--channeltype=7 /n /prefetch:7 /CR).
   4. After about 19 seconds the renderer raises an unhandled exception and Windows shows a hard error dialog.
   5. Acrobat spawns the worker a second time; in several runs the whole application then exited.

   Opening a PDF into an already running instance does NOT trigger it, because the document is handed to the existing process. Users experience this as a crash when opening a PDF attachment from an email client, because each of those is a cold start.

   EXPECTED RESULT
   Acrobat starts without a crash dialog.

   OBSERVED RESULT
   Hard error dialog with exception 0xC06D007E (VcppException ERRORMODNOTFOUND, raised by the Visual C++ delay-load helper) in KERNELBASE!RaiseException. Hard error status 0xD0000144; the lower word is STATUSUNHANDLED_EXCEPTION. Because this is a csrss hard error it produces no Application event log entry and no Windows Error Reporting report, which makes it invisible to normal diagnostics.

   DIAGNOSIS
   The failing thread was inspected while still suspended in NtRaiseHardError. Its stack holds exactly one pointer to a DLL name string: AdobeXMP.dll, consistent with DelayLoadInfo.szDll passed to the delay-load failure hook. Non-system modules loaded in the failing process: Acrobat.dll, AGM.dll, BIB.dll, CoolType.dll, ACE.dll, thorvg-1.dll. AdobeXMP.dll is not among them, while the sibling --type=renderer process has it loaded from the Acrobat program directory at the same moment.

   RULED OUT, WITH EVIDENCE
   - File integrity: AdobeXMP.dll is 64-bit, file version 9.1.1.53142; LoadLibraryW with the full path succeeds from a normal process; all 14 imports resolve; the file has no delay imports of its own.
   - DLL search path: the Acrobat program directory is the first PATH entry in the process environment, read directly from the running process PEB. Adding it a second time changed nothing.
   - File permissions: AdobeXMP.dll carries the same ALL APPLICATION PACKAGES ACE as CoolType.dll, AGM.dll, BIB.dll, ACE.dll, Acrobat.dll and thorvg-1.dll, all of which the same process loads successfully.
   - Generative AI settings: setting ConversationalAcrobat and KnowledgeWorkspace flags to 0 had no effect on the spawn or the crash.
   - Repair installation: msiexec /fa completed with exit code 0 and rewrote the program files including AdobeXMP.dll. The next cold start produced the identical crash.

   REMAINING HYPOTHESIS
   The DLL search configuration of the sandboxed compute-only child itself, for example SetDefaultDllDirectories(LOADLIBRARYSEARCHSYSTEM32) or an equivalent lockdown that prevents a bare-name delay-load from resolving a DLL located in the application directory. A load by name reproduces ERRORMODNOTFOUND exactly under that condition, while a load by full path succeeds.

   Minidumps of the failing process, taken while the thread was still suspended, are available on request.

   ENVIRONMENT
   Adobe Acrobat (64-bit) 26.002.21900, running in Reader mode. Windows 11 Pro, build 10.0.26200. Same behaviour on 26.001.21789, so the September update did not change it.

   STEPS TO REPRODUCE (100% reproducible)
   1. Make sure no Acrobat process is running.
   2. Start Acrobat.exe, with or without a document.
   3. After about 9 seconds the child processes --type=compute-only-broker and --type=compute-only-renderer are spawned (--channeltype=7 /n /prefetch:7 /CR).
   4. After about 19 seconds the renderer raises an unhandled exception and Windows shows a hard error dialog.
   5. Acrobat spawns the worker a second time; in several runs the whole application then exited.

   Opening a… more

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9. Bug: Manual Installation Fails on Windows 7 SP1 After Version (26.002.21869)

   Receive error when attempting to install the latest version available via installers from the Download Center. (Windows 7 Professional SP1). See screenshot for error (This application cannot be installed on this operating system).

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10. Improving User Trust and Safety Standards for Online Services

    Building a clear framework for user trust, identity verification, and privacy is essential for modern web platforms and software tools alike. When users deal with digital services or cross-border communication, clear standards are crucial to avoid scams and ensure safety.

    For example, niche resource guides like https://ukrainian-dating-sites.com/ focus on evaluating platforms based on security measures, verified profiles, and reliable user experience. Incorporating similar structured review criteria and safety badges into digital tools would significantly help users feel more secure while navigating online platforms.

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11. Adobe Acrobat Reader 2026.001.21529 32 bit update endlessly loops to the same version on Windows 7

    I understand Windows 7 is no longer supported by Microsoft since 2020, and 32 bit version of Acrobat Reader is no longer supported since 2023, nevertheless I see this version for DC base (32 bit) has been released on the 1st May of 2026, so what gives? I see in this version that after I've updated to it, if I were to check for Updates, I keep getting the same version as the one installed as an update!

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12. Imprimir todas as Abas ao mesmo tempo com um comando Ctrl+Shift+P

    Poderia haver um comando simples pra imprimir todas as abas abertas de uma vez.

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13. What Is the Hardest Part of Writing a University Assignment?

    University assignments can be challenging for different reasons. Some students struggle with understanding the question, while others find research, planning, referencing, or academic writing more difficult. I’d be interested to hear what part of an assignment you find the most challenging and how you usually deal with it. Do you prefer using online resources, discussing ideas with classmates, or getting assignment writing help (https://www.assignmenthelper.ie) when you need extra guidance?

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14. signature

    Remove the signature banner.

    Firstly, 99.99% of users do not give a f*ck about signatures.

    Secondly, even if everything is fine, you have this massive blue sh*t smeared across the whole screen.

    Just have a cross on the blue banner at the very least.

    But honestly, this is not a first class feature, most people don't care. It should be default off and disable-able.

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15. No option to close "Get app" pop-up

    When opening a new document in Acrobat, sometimes a pop-up for Express Photos will appear. There is no way to close the pop-up or proceed with your Acrobat task once the pop-up is on screen. (Dell laptop, Win11)

    There is no minimize or close button. Clicking elsewhere in the app does not work and will not allow interaction with your document until you proceed with the app download.

    The only present option is a "Get app" button with a disclaimer that you will be downloading the Express Photos app and agree to all terms and conditions. Attempting to close the application from the task bar also fails while the pop-up is active. The only solution to move forward if you DO NOT want to download the new app is to force quit the application from the task manager.

    Users should be able to use the current program without requirement to download an app for a different program. The UI needs to include an option to decline the app download, allowing the user to proceed with their task.

    When opening a new document in Acrobat, sometimes a pop-up for Express Photos will appear. There is no way to close the pop-up or proceed with your Acrobat task once the pop-up is on screen. (Dell laptop, Win11)

    There is no minimize or close button. Clicking elsewhere in the app does not work and will not allow interaction with your document until you proceed with the app download.

    The only present option is a "Get app" button with a disclaimer that you will be downloading the Express Photos app and agree to all terms and conditions. Attempting to close the… more

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16. Adobe-Related Technology Comments and Our Direct Conversation (for Copy & Paste): AI Assistant: My ability to extract and analyze informatio

    Adobe-Related Technology Comments and Our Direct Conversation (for Copy & Paste):
    AI Assistant:
    My ability to extract and analyze information from your documents depends on the quality and format of the files you upload. If a document is digitally generated (not scanned), I can usually read it accurately. However, if the document is scanned and the OCR (Optical Character Recognition) process does not work well, some sections may be unreadable or contain garbled text. This is a technical limitation that affects any system relying on OCR, including Adobe's own tools and other OCR providers.
    User:
    SO THIS PROBLEM IS PERSISTENT WITH YOU. FOR ALL TEH DOCS FROM ALL DIFFERENT CLIENTS SO YOU NEED TO CHANGE
    AI Assistant:
    This problem is not unique to your document. Any scanned document with poor OCR will have similar issues, regardless of the client or content. For best results, uploading digitally generated PDFs (not scanned images) or ensuring high-quality scans with accurate OCR will improve the information I can extract and analyze.
    User:
    OK. SO,. I HAVE A RICOH SV600 DOC SCANNER. WILL THAT HELP
    AI Assistant:
    The Ricoh SV600 can help improve scan quality, but the accuracy of OCR is equally important. Combining high-quality scans with reliable OCR software will maximize the amount of readable information I can extract and analyze from your documents.
    User:
    SO WHAT YOUR TELLING ME IT THAT ADOBE OCR IS NOT CAPABLE OF GETTING THE TECHNOLOGY UP TO PAR THAT RICOH IS A BETTER OCR COMPANY?
    AI Assistant:
    The Ricoh SV600 is a scanner, not an OCR software provider. The quality of the scan can help, but the OCR software you use after scanning (such as Adobe Acrobat Pro, ABBYY FineReader, or others) is what determines how well the text is recognized. Adobe Acrobat and other OCR solutions can make many scanned documents readable, but their effectiveness depends on the quality of the scan and the clarity of the original document. No OCR technology (from Adobe or any other provider) can guarantee 100% accuracy for all scanned documents, especially if the source is low quality or has complex formatting.
    User:
    I GUESS YOU DONT HAVE THE TECHNOLOGY TO DO WAHT ADOBE SAYS YOU CAN DO
    AI Assistant:
    The technology is improving, but OCR is not perfect, especially with complex layouts, low-quality scans, or handwritten text. For best results, use high-quality scans and reliable OCR software, and whenever possible, upload digitally generated PDFs.
    User:
    IF THAT IS A PROBLEM THEN ADOBE SHOULD HAVE THE SOLUTION BEFORE THEY SAY THEY CAN MAKE A DOC READABLE
    AI Assistant:
    Adobe and other OCR providers are continually improving their technology, but there are still technical limitations. For best results, use high-quality scans and reliable OCR software, and whenever possible, upload digitally generated PDFs. Your feedback highlights a real challenge in the industry, and it is important for technology providers to set clear expectations about what is possible with current OCR solutions.
    User:
    GIVE ME THE LINK
    AI Assistant:
    Adobe Acrobat Feedback FormAdobe Acrobat Support
    You can copy and paste this summary to share your experience or suggestions with Adobe or others.

    Adobe-Related Technology Comments and Our Direct Conversation (for Copy & Paste):
    AI Assistant:
    My ability to extract and analyze information from your documents depends on the quality and format of the files you upload. If a document is digitally generated (not scanned), I can usually read it accurately. However, if the document is scanned and the OCR (Optical Character Recognition) process does not work well, some sections may be unreadable or contain garbled text. This is a technical limitation that affects any system relying on OCR, including Adobe's own tools and other OCR providers.
    User:
    SO THIS PROBLEM IS PERSISTENT… more

    1 vote

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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17. TOK: What is it? An Introduction to IB Theory of Knowledge for Students

    Theory of Knowledge (TOK) is a crucial component of the International Baccalaureate Diploma. The IB Diploma's twelve fundamental components help students investigate how knowledge is produced, tested, and understood in a variety of contexts. In addition, TOK is an essential subject in the IB Diploma that studies the nature of knowledge. Get in touch with a reputable TOK essay writing service like https://nursingassignmenthelper.co.uk/ if you need advice on how to produce an excellent essay; they will be happy to help. You will undoubtedly improve your comprehension and receive a 90 on the IB Diploma.

    1 vote

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18. Acrobat Reader crashes when opening printer properties for RISO ORPHIS FT5230

    Adobe Acrobat Reader crashes consistently when I open the printer properties for a RISO ORPHIS FT5230 printer.

    Steps to reproduce:

    1. Open any PDF file in Adobe Acrobat Reader.
    2. Open the Print dialog.
    3. Select RISO ORPHIS FT5230.
    4. Click the printer “Properties” button.
    5. After several seconds, Acrobat Reader terminates without displaying the printer properties.

    Environment:

    • Adobe Acrobat version: 26.1.21771.0
    • Operating system: Windows 11 64-bit
    • Printer: RISO ORPHIS FT5230
    • Computer environment: Windows domain-joined PC
    • Faulting application: Acrobat.exe

    Windows Error Reporting information:

    • Event name: BEX64
    • Exception code: 0xc0000409
    • Failure module: unknown
    • Stack hash: StackHash_49ca
    • Additional value: P9 = 000000000000000a
    • Report ID: 10d95908-8955-4364-b2a4-209df3a94f74

    Comparison tests:

    • The printer properties open normally from Microsoft Word.
    • The printer properties open normally from Windows Settings.
    • The crash occurs specifically when opening the printer properties from Acrobat Reader.

    Expected result:

    The RISO ORPHIS FT5230 printer properties dialog should open normally.

    Observed result:

    Acrobat Reader terminates several seconds after the Properties button is clicked.

    The issue is consistently reproducible. A Windows Error Reporting crash dump is available if Adobe requires it.

    Adobe Acrobat Reader crashes consistently when I open the printer properties for a RISO ORPHIS FT5230 printer.

    Steps to reproduce:

    1. Open any PDF file in Adobe Acrobat Reader.
    2. Open the Print dialog.
    3. Select RISO ORPHIS FT5230.
    4. Click the printer “Properties” button.
    5. After several seconds, Acrobat Reader terminates without displaying the printer properties.

    Environment:

    • Adobe Acrobat version: 26.1.21771.0
    • Operating system: Windows 11 64-bit
    • Printer: RISO ORPHIS FT5230
    • Computer environment: Windows domain-joined PC
    • Faulting application: Acrobat.exe

    Windows Error Reporting information:

    • Event name: BEX64
    • Exception code: 0xc0000409
    • Failure module: unknown
    • Stack hash: StackHash_49ca
    • Additional value: P9 = 000000000000000a
    • Report ID: 10d95908-8955-4364-b2a4-209df3a94f74

    Comparison tests:

    • … more
    2 votes

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19. Can a poker bot replace a live poker coach?

    I’ve been wondering about this lately after talking to a friend who pays for regular poker coaching sessions. He says it helps a lot because the coach points out mistakes in real time and explains the reasoning behind decisions. At the same time, I keep hearing about AI poker tools that can analyze hands and suggest optimal plays. I’m at a stage where I want to improve, but I’m not sure if it’s worth investing in a human coach or trying these AI solutions first. Part of me feels like a real person might understand my leaks better, but maybe technology has already caught up. Has anyone tried both?

    I’ve been wondering about this lately after talking to a friend who pays for regular poker coaching sessions. He says it helps a lot because the coach points out mistakes in real time and explains the reasoning behind decisions. At the same time, I keep hearing about AI poker tools that can analyze hands and suggest optimal plays. I’m at a stage where I want to improve, but I’m not sure if it’s worth investing in a human coach or trying these AI solutions first. Part of me feels like a real person might understand my leaks better, but maybe… more

    1 vote

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20. NEW BUG post upgrade to 26.01.21745 - When the "choose paper source by pdf page size" is enabled, a print error is received.

    NEW BUG

    1: Error Printing Post 26.01.21745 Update

    2: Attempt to print, once upgraded to the version mentioned above, with the "choose paper source by pdf page size" selected

    3: Windows 11

    4: Should print without issue as it does in the prior versions

    5: Gives an error and does not print (would have to print page sizes separately, and this can cause issues printing loan packages as each document must be printed on a specific page size)

    Worked with support, and their suggestion was to disable the "Enable Protected Mode at startup" option. This does resolve the issue; however, printing worked as expected in the 26.01.21691 version (validated this) with this option enabled when using the "choose paper source by pdf page size" option.

    NEW BUG

    1: Error Printing Post 26.01.21745 Update

    2: Attempt to print, once upgraded to the version mentioned above, with the "choose paper source by pdf page size" selected

    3: Windows 11

    4: Should print without issue as it does in the prior versions

    5: Gives an error and does not print (would have to print page sizes separately, and this can cause issues printing loan packages as each document must be printed on a specific page size)

    Worked with support, and their suggestion was to disable the "Enable Protected Mode at startup" option. This does resolve the issue; however,… more

    11 votes

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