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Adobe Acrobat in Browsers


Help us improve the Acrobat PDF experience in browsers by sharing your feedback. Follow the instructions below to submit a feature request or bug report. 

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For a new feature request:
  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed
For a new bug:
  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

Adobe Acrobat in Browsers

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56 results found

  1. Trouble printing

    I can't print directly from the page that opens. I have to save it and then open the page and print it. Not convenient. It was working before.

    202 votes

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    11 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi Camille,


    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. We would require some more details to help investigate your issue.   Requesting you to please share the PDF url that you were trying to print. Would be extremely helpful if you can also share the error message that you are seeing when you are trying to print the document.   Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.   


    Thanks and Regards,  

    Shilpa Setia 

    Lead QA, Adobe

  2. Printer button won't work

    It won't let me print from the browser adobe acrobat

    85 votes

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    1 comment  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi,

    Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -

    • Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
    • Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.

    Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.

    Thanks and Regards,

    Shilpa Setia

    Lead QA, Adobe

  3. No Thanks! I want to read the document.

    IMHO, documents should be legible. The paragraph opens to full width of the screen. Having a document spread across a wide angle monitor is a pain to read. Why does a document open differently in a browser VS the ADOBE program.

    5 votes

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    0 comments  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi,

    Thanks for trying out Acrobat in Chrome and sharing your valuable feedback. Would it be possible for you to share a couple of sample links for such PDFs where you are not liking the reading experience?

    Thanks,
    Shilpa​

  4. select, copy and paste option not working properly

    HI, when I select a portion of a PDF document that I opened using your app, the order of the words in the selected portion gets all messed up.

    5 votes

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    0 comments  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi Erika,

    Thank you for trying out Acrobat in Chrome and sharing your valuable feedback. Would it be possible for you to share a couple of sample links for such PDFs where these options are not working properly?

    Thanks,
    Shilpa​

  5. SLOW LOADING FOR PRINTING

    whatever online print application this is connected to my gmail is SLOW. TURTLE SLOW. SPINNING WHEEL is really getting old. I need the desktop version back. I DO NOT WANT THE NEW APPLICATION FOR PRINTING PDF ONLINE FROM MY GMAIL. HELP!

    14 votes

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    2 comments  ·  Admin →
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  6. SLOW LOADING FOR PRINTING

    IT'S REALLY SLOW TO PRINT A PDF NOW. I HAVE TO PRINT 100 FILES EVERYDAYS AND NOW WITH YOUR NEW VERSION, IT'S A BIG WASTE OF TIME. IT LOAD for minutes for every print.

    6 votes

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    0 comments  ·  Admin →
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  7. Takes over 5 seconds to open PDF

    The new Chrome extension is VERY SLOW! It takes over 5 seconds to open a PDF from a link, and I have a VERY fast high-end computer. I will see if I can switch back to the old extension while you work out the problems.

    14 votes

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    2 comments  ·  Admin →
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  8. I cannot print from this extension. There is no print window that comes up whatsoever.

    I cannot print from this extension

    5 votes

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    0 comments  ·  Admin →
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  9. Türkçe karakter görüntüleme sorunu

    Türkçe karakterler görüntüleme kullanılamamaktadır.

    2 votes

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    Need Info  ·  1 comment  ·  Admin →
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  10. I want out - please help me remove this product. Every time I go to print I'm forced to use this application!! I did not want this on my com

    I want out - please help me remove this product. Every time I go to print I'm forced to use this application!! I did not want this on my computer... Please help me remove this from my apple!

    4 votes

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    1 comment  ·  Admin →
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    Need Info  ·  AdminAshu Mittal (Product Manager, Acrobat, Adobe) responded

    Hi Richard,

    Sorry for the trouble. We need some more details to look into this issue. Could you please share your exact workflow? If possible, please post a screenshot of the Print screen you are seeing?

    Thanks,
    -ashu

  11. no make it go away

    how do i make this go away ? i want it to back as the normal one when i opened a file

    3 votes

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    0 comments  ·  Admin →
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    Need Info  ·  AdminAshu Mittal (Product Manager, Acrobat, Adobe) responded

    Hi Kanika,

    Sorry to hear that you are not liking the Acrobat experience. Could you please share your feedback on what issues you are facing and how we can make the experience better?

    You can turn it off by clicking on the Acrobat icon in Chrome Extensions and turning off “Use Acrobat in Chrome” toggle. Please see attached screenshot.

    Thanks,
    -Ashu Mittal

  12. I hate the automatic installation of Adobe in chrome. I can't uninstall it!!!???

    I clicked on a link from either Chrome or Adobe to open pdf s in Chrome using Adobe, but I hate it. I've tried to "uninstall" this change, but nothing works - neither in Chrome settings nor Adobe. This is extremely annoying. What can I do to undo this change??

    12 votes

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    0 comments  ·  Admin →
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    Need Info  ·  AdminAshu Mittal (Product Manager, Acrobat, Adobe) responded

    Hello Mke,

    Sorry to hear that you are not liking the Acrobat experience. Could you please share your feedback on what issues you are facing and how we can make the experience better?

    You can turn it off by clicking on the Acrobat icon in Chrome Extensions and turning off “Use Acrobat in Chrome” toggle. Please see attached screenshot.

    Thanks,
    -Ashu Mittal

  13. Want to turn this off

    I have links to specific pdf pages but they no longer work now that I have activated this feature. Additionally, opening the pdf files seems to take longer. I need to disable this feature but can't find how to.

    2 votes

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    0 comments  ·  Admin →
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    Need Info  ·  AdminAshu Mittal (Product Manager, Acrobat, Adobe) responded

    Hello Jay,

    Sorry to hear that you are facing trouble opening PDFs in our experience. Would it be possible for you to share a couple of sample links for such PDFs that do not open or are taking longer? You could also send them to me at asmittal@adobe.com.

    You can turn it off by clicking on the Acrobat icon in Chrome Extensions and turning off “Use Acrobat in Chrome” toggle. Please see attached screenshot.

    Thanks,
    Ashu Mittal, Adobe Acrobat

  14. This is not working and is very frustrating

    I keep getting this message whenever I try to open a pdf . . .

    2 votes

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    0 comments  ·  Admin →
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  15. print feature no longer working.

    Since Google chrome did away with cloud print and allowed for a printer attached to the same wi-fi to be used, the print for adobe reader app and extension has not worked. This needs to be fixed as there are many people with the same problem.

    8 votes

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  16. This site sucks. I never see my documents

    This site sucks

    3 votes

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