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Adobe Acrobat in Browsers


Help us improve the Acrobat PDF experience in browsers by sharing your feedback. Follow the instructions below to submit a feature request or bug report. 

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For a new feature request:
  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed
For a new bug:
  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

Adobe Acrobat in Browsers

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46 results found

  1. Extremely slow in load my document of 5 pages. Very frustrating when you are in a hurry or trying to show someone the document.

    8 votes

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  2. This **** is not working. I should be able to open a simple pdf with Adobe.

    9 votes

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  3. Frequently when trying to print a pdf using the Adobe Acrobat plugin, it just shows random characters instead of the actual document (see attached screenshot).
    It doesn't matter what printer I choose, even if I choose Adobe Acrobat PDF printer.
    So I have to save the pdf file, open it in Acrobat, then print it (a convoluted process).

    7 votes

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  4. Adobe Acrobat keeps asking me to sign when I open pdf in chrome. This behavior is annoying. So I will try to find a different pdf reader.

    147 votes

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    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. We would require some more details to help investigate your issue. Can you please share screenshot of the login screen that you are getting?

  5. I can't print directly from the page that opens. I have to save it and then open the page and print it. Not convenient. It was working before.

    197 votes

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    Hi Camille,


    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. We would require some more details to help investigate your issue.   Requesting you to please share the PDF url that you were trying to print. Would be extremely helpful if you can also share the error message that you are seeing when you are trying to print the document.   Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.   


    Thanks and Regards,  

    Shilpa Setia 

    Lead QA, Adobe

  6. Not sure why half the time these things don't open.

    4 votes

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  7. Shut off the stupid tour pop up - we aren't first time users.

    12 votes

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    Hi Bethany,

    Sorry for the inconvenience caused due to this issue. Can you please clarify if you are getting the tour pop up everytime you open a new PDF or whenever you start the browser afresh?

    Thanks,

    Team Adobe

  8. Printing any Adobe Acrobat document to any printer shows that it is gust going to print jargon characters.
    See attached screenshots of what the document should look like and what it looks like if you try printing from the Acrobat extension. I have to download the document, then open it in Acrobat then print it to work.

    3 votes

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  9. Please let me know why I can't access the tool "Request e-signatures".

    3 votes

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    Hello Chris,

    We would like to know if you are able to use request signatures know? Was this issue resolve or are you still encountering some issues? Please let us know 

    Thanks, 

    Sign in Acrobat Web Team

  10. Ever since this extension installed itself on my browser it takes much longer for PDFs to load. I also have to click the print icon repeatedly before it will finally print anything. I never had these problems until this extension installed itself a week or so ago. I run an etsy business that generates customer shipping labels as PDFs so these problems slow down my work day and it becomes very frustrating very quickly.

    87 votes

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    Hi,

    Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -

    • Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
    • Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.

    Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.

    Thanks and Regards,

    Shilpa Setia

  11. The print button requires me to use the "Open in desktop" button to print. After tapping the "open in desktop" it will open and have the print dialogue box open. Seems redundant since I would rather not open it in the desktop to begin with.

    90 votes

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    Hi,

    Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -

    • Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
    • Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.

    Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.

    Thanks and Regards,

    Shilpa Setia

  12. Cannot download documents with this extension. There seems to be a bug that was not present before. Thank you!

    6 votes

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  13. I hate this I just want to open a document! What happened? It used to be easy!!!

    9 votes

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    Hi Shelly,


    Sorry for the inconvenience caused. Can you please share a screenshot so that we can debug at our end. Also, are you not able to view any document or is it specific to a particular document?


    Thanks,

    Shilpa

    Acrobat Team

  14. It won't let me print from the browser adobe acrobat

    83 votes

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    Hi,

    Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -

    • Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
    • Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.

    Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.

    Thanks and Regards,

    Shilpa Setia

    Lead QA, Adobe

  15. Hi! I was not able to see bookmarks in the pdf in this broswer extension

    3 votes

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    Hi,

    Apologies for the inconvenience caused to you. We are trying to debug this issue, however we will need your help for the same. Can you please share the PDF URL where you are facing the issue?

    Thanks,

    Shilpa

    Team Adobe


  16. This Edge Extension does very often not lead the PDF, no idea why. Sometime it does, sometimes it seems to hang

    4 votes

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  17. pdf dosyalarını açmıyor. kesinlikle onarılması lazım iş yapamıyoruz çalışamıyoruz. gib sayfası ile entegrasyonunda ciddi sorun var. hemen düzeltilmesini rica ederiz.

    1 vote

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    Merhaba Arma,


    Size verdiğimiz rahatsızlıktan dolayı gerçekten üzgünüz. Hata ayıklayıp kontrol edebilmemiz için lütfen sorunla karşılaştığınız PDF URL'sini paylaşabilir misiniz?


    Teşekkürler,

    Shilpa

  18. FIX DESKTOP BUTTON

    3 votes

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    Hi Sandra,


    Sorry to know about your experience with Acrobat in Chrome extension. We request you to help us with the following details to be able to debug the issue-

    • Currently installed  Extension version
    • Current desktop app (Acrobat/Reader) version
    • OS details


    Thanks,

    Shilpa

    Team Adobe


  19. I went online to find the solution and fixed it in Preferences, then rebooted and it still pops up EVERY dang time. Stop it.

    2 votes

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    Sorry for the inconvenience caused due to this issue. Can you please help us with some information on this issue that will help us to debug this further?

    • Can you share a screenshot of what popup you are seeing?
    • Can you please clarify if you are getting the pop up everytime you open a new PDF or whenever you start the browser afresh?
    • Can you please check your cookie settings once? Go to chrome://settings/cookies and check if you have this setting enabled - Clear cookies and site data when you close all windows.

    Thanks,

    Team Adobe

  20. I don't know why but these PDFs always stack the text like this when viewing in Chrome. It only happens on these particular downloads which are Resident Ledgers from our software system. When I open them in the desktop software everything looks normal. ¯_(ツ)_/¯

    5 votes

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    Hi Taren,

    Sorry for the inconvenience caused. Can you please share what type of PDFs are you referring to? Also, it would be helpful to debug if you can share such PDF URLs where you are facing the issue?

    Thanks and Regards,

    Shilpa Setia

    Lead Engineer, Adobe

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