58 results found
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TURN AI OFF - THIS IS HINDERING PRODUCTIVITY
I don't know what is happening with Adobe but this has become more time consuming and frustrating than ever with all this AI **** keeping my account in a state of perpetual "refresh or loading" making my tools unavailable, my signatures will take forever to load, and the fillable fields are sometimes not fillable anymore and I'm forced to add a text box to edit what was previously fillable. So I end up unable to delete prior fillable data and when I try to add new text, it literally just layers it on top of previous info. This is crazy.…
12 votes -
AI NEEDS TO BE SHUT OFF
ALL THIS AI **** IS KILLING ME! Half my Adobe tools are in a perpetual state of refreshing and have not been visible on the side bar of my screen in over a week. I can't even see any of the tools under ALL TOOLS. Please fix this. How do I go back to pre AI Adobe? I just want to fill my pdfs and do my work.
10 votes -
AI Assistant Crashed
It failed with "An error occurred. Please try again" with AI Assistant on Chrome Extension.
1 voteHi, our apologies for the inconvenience caused. Could you please confirm if you are still encountering this issue? Additionally, we’d like to know whether it occurs across all webpages or only on specific ones.
Thanks,
Adobe Team
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Not easy to access Acrobat AI Assistant
Make it easier to access Acrobat AI Assistant. The AI Assistant icon was not showing on my browser window, and it finally showed up after some extensive research on how to get it back on the screen.
1 voteWe’re sorry for the inconvenience this may have caused you. I wanted to confirm if you were referring to the AI Assistant icon on the webpage. Could you also share more details about the issue you faced and how you were able to restore the icon?
Your feedback will help us better understand the customer’s perspective and make more informed decisions.
Thanks,
Team Adobe
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AI incompatibilty
improve your services with the issue of: "AI can't process this document because it's blank, empty or contains images as text". this is ridiculous because it's a normal PDF document, and if it opens in Adobe (your program), then it should be able to process it for a full AI assistant experience!
1 vote -
AI assistant refused to summarise
Your AI assistant refused to summarise the article and answer my questions because 'Some content in the document, question, and/or answer violates the User Guidelines.' Utterly ridiculous. This article (and the research I'm working on) area about studying antisemitism - in order to combat it.
1 vote -
AI Assistant Not Working
I'm paying monthly for AI Assistant and it has not been working this entire day so far. I was happy to have found it as it helps with my job, but why pay for it when it works off and on?? Frustrating.
0 votes -
bug tela preta
olá esta ocorrendo uma tela preta logo ao abrir o arquivo para imprimir, foi notado que se o arquivo for salvo, não ocorre o bug porem caso não... tem essa ocorrência. outra questão os icones de impressora, baixar, janela de arquivos/ impressão.. mudarem de lugar isso atrapalha a experiencia do programa, dado o ponto que não o torna fluido.
1 vote -
Extension slow to handle large files
The new chrome extension seems unable to handle large .pdf files. Files that open perfectly in the desktop app, and open perfectly in the "old" Chrome Acrobat, take several minutes to finish loading in the extension (not an internet issue -- I was able to download and open the same file in seconds while waiting for the extension to finish loading it).
1 vote -
ERRORS IN OPENING PDFS
FIX THE ERRORS
0 votes -
Cópia de texto removendo espaços
Quando um conteúdo textual é copiado de um documento, é removido deste conteúdo os espaços em branco. Por exemplo: No documento está escrito: "Lorem ipsum dolor sit amet." é transferido para o clipboard a frase "Loremipsumdolorsitamet.". Além disto, acentos também são tratados como caracteres independes.
1 vote -
Terrible service
Not ask people to log in to open a standard pdf. That is the most outrageous step backwards it literally made me swear outloud and immeadiatlely cancle adobe acrotbat pro. Why pay 20 and month to make expirience worse? Stupendously agressively bad design.
7 votes -
extremely slow in loading
Extremely slow in load my document of 5 pages. Very frustrating when you are in a hurry or trying to show someone the document.
11 votes -
Make a product that actually works
This **** is not working. I should be able to open a simple pdf with Adobe.
9 votes -
Print from Acrobat plugin prints jibberish characters
Frequently when trying to print a pdf using the Adobe Acrobat plugin, it just shows random characters instead of the actual document (see attached screenshot).
It doesn't matter what printer I choose, even if I choose Adobe Acrobat PDF printer.
So I have to save the pdf file, open it in Acrobat, then print it (a convoluted process).7 votes -
Note of Great Disappointment
I have completely wasted my money!!!!! This program was supposed to enable me to convert a PDF file to a Word document, but IT DOES NOT WORK! The document I need to convert is a manuscript I need to submit to my publisher. I am very, VERY displeased!!!!!!!
1 voteHello Eileen,
We are really sorry for the inconvenience caused to you due to this issue. However, we are unable to reproduce the same at our end. Can you please share the document link with us , if its not confidential, so that we can try at our end and debug?
Thanks,
Shilpa
Adobe Team
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Trouble printing
I can't print directly from the page that opens. I have to save it and then open the page and print it. Not convenient. It was working before.
203 votesHi Camille,
Thanks for sharing your feedback. Apologies for the inconvenience faced by you. We would require some more details to help investigate your issue. Requesting you to please share the PDF url that you were trying to print. Would be extremely helpful if you can also share the error message that you are seeing when you are trying to print the document. Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.
Thanks and Regards,
Shilpa Setia
Lead QA, Adobe
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4 votes
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STOP tour popup
Shut off the stupid tour pop up - we aren't first time users.
12 votesHi Bethany,
Sorry for the inconvenience caused due to this issue. Can you please clarify if you are getting the tour pop up everytime you open a new PDF or whenever you start the browser afresh?
Thanks,
Team Adobe
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Printing using the Acrobat extension just prints random text
Printing any Adobe Acrobat document to any printer shows that it is gust going to print jargon characters.
See attached screenshots of what the document should look like and what it looks like if you try printing from the Acrobat extension. I have to download the document, then open it in Acrobat then print it to work.3 votes
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