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Adobe Acrobat in Browsers


Help us improve the Acrobat PDF experience in browsers by sharing your feedback. Follow the instructions below to submit a feature request or bug report. 

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  • If your feature idea or issue is not listed, post it 
For a new feature request:
  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed
For a new bug:
  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

Adobe Acrobat in Browsers

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47 results found

  1. Note of Great Disappointment

    I have completely wasted my money!!!!! This program was supposed to enable me to convert a PDF file to a Word document, but IT DOES NOT WORK! The document I need to convert is a manuscript I need to submit to my publisher. I am very, VERY displeased!!!!!!!

    1 vote

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    0 comments  ·  Adobe Acrobat in Microsoft Edge  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hello Eileen,

    We are really sorry for the inconvenience caused to you due to this issue. However, we are unable to reproduce the same at our end. Can you please share the document link with us , if its not confidential, so that we can try at our end and debug?

    Thanks,

    Shilpa

    Adobe Team

  2. Terrible service

    Not ask people to log in to open a standard pdf. That is the most outrageous step backwards it literally made me swear outloud and immeadiatlely cancle adobe acrotbat pro. Why pay 20 and month to make expirience worse? Stupendously agressively bad design.

    7 votes

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    Need Info  ·  1 comment  ·  Adobe Acrobat in Chrome  ·  Admin →
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  3. extremely slow in loading

    Extremely slow in load my document of 5 pages. Very frustrating when you are in a hurry or trying to show someone the document.

    10 votes

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    Need Info  ·  2 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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  4. Make a product that actually works

    This **** is not working. I should be able to open a simple pdf with Adobe.

    9 votes

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    Need Info  ·  1 comment  ·  Adobe Acrobat in Chrome  ·  Admin →
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  5. Print from Acrobat plugin prints jibberish characters

    Frequently when trying to print a pdf using the Adobe Acrobat plugin, it just shows random characters instead of the actual document (see attached screenshot).
    It doesn't matter what printer I choose, even if I choose Adobe Acrobat PDF printer.
    So I have to save the pdf file, open it in Acrobat, then print it (a convoluted process).

    7 votes

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    Need Info  ·  1 comment  ·  Adobe Acrobat in Microsoft Edge  ·  Admin →
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  6. Request e-signatures bug

    Please let me know why I can't access the tool "Request e-signatures".

    3 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Chris,

    We would like to know if you are able to use request signatures know? Was this issue resolve or are you still encountering some issues? Please let us know 

    Thanks, 

    Sign in Acrobat Web Team

  7. Printing using the Acrobat extension just prints random text

    Printing any Adobe Acrobat document to any printer shows that it is gust going to print jargon characters.
    See attached screenshots of what the document should look like and what it looks like if you try printing from the Acrobat extension. I have to download the document, then open it in Acrobat then print it to work.

    3 votes

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    Need Info  ·  1 comment  ·  Adobe Acrobat in Microsoft Edge  ·  Admin →
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  8. Error in PDF opening

    Not sure why half the time these things don't open.

    4 votes

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    Need Info  ·  1 comment  ·  Adobe Acrobat in Chrome  ·  Admin →
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  9. pdf dosyası açmıyor. gib sayfası ile entegrasyonu sorunlu

    pdf dosyalarını açmıyor. kesinlikle onarılması lazım iş yapamıyoruz çalışamıyoruz. gib sayfası ile entegrasyonunda ciddi sorun var. hemen düzeltilmesini rica ederiz.

    1 vote

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Merhaba Arma,


    Size verdiğimiz rahatsızlıktan dolayı gerçekten üzgünüz. Hata ayıklayıp kontrol edebilmemiz için lütfen sorunla karşılaştığınız PDF URL'sini paylaşabilir misiniz?


    Teşekkürler,

    Shilpa

  10. Please allow bookmark

    Hi! I was not able to see bookmarks in the pdf in this broswer extension

    4 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi,

    Apologies for the inconvenience caused to you. We are trying to debug this issue, however we will need your help for the same. Can you please share the PDF URL where you are facing the issue?

    Thanks,

    Shilpa

    Team Adobe


  11. Ditto on STOPPING the pop up tour box

    I went online to find the solution and fixed it in Preferences, then rebooted and it still pops up EVERY dang time. Stop it.

    2 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Sorry for the inconvenience caused due to this issue. Can you please help us with some information on this issue that will help us to debug this further?

    • Can you share a screenshot of what popup you are seeing?
    • Can you please clarify if you are getting the pop up everytime you open a new PDF or whenever you start the browser afresh?
    • Can you please check your cookie settings once? Go to chrome://settings/cookies and check if you have this setting enabled - Clear cookies and site data when you close all windows.

    Thanks,

    Team Adobe

  12. STOP tour popup

    Shut off the stupid tour pop up - we aren't first time users.

    12 votes

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    2 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi Bethany,

    Sorry for the inconvenience caused due to this issue. Can you please clarify if you are getting the tour pop up everytime you open a new PDF or whenever you start the browser afresh?

    Thanks,

    Team Adobe

  13. PD not loading

    This Edge Extension does very often not lead the PDF, no idea why. Sometime it does, sometimes it seems to hang

    4 votes

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  14. desktop app

    FIX DESKTOP BUTTON

    3 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi Sandra,


    Sorry to know about your experience with Acrobat in Chrome extension. We request you to help us with the following details to be able to debug the issue-

    • Currently installed  Extension version
    • Current desktop app (Acrobat/Reader) version
    • OS details


    Thanks,

    Shilpa

    Team Adobe


  15. Download Bug

    Cannot download documents with this extension. There seems to be a bug that was not present before. Thank you!

    7 votes

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    Need Info  ·  1 comment  ·  Adobe Acrobat in Chrome  ·  Admin →
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  16. desktop app button does not work

    desktop app button broken

    2 votes

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    Need Info  ·  0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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  17. Ick. I want to Plug ' N Play like how it used to be.

    I hate this I just want to open a document! What happened? It used to be easy!!!

    9 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi Shelly,


    Sorry for the inconvenience caused. Can you please share a screenshot so that we can debug at our end. Also, are you not able to view any document or is it specific to a particular document?


    Thanks,

    Shilpa

    Acrobat Team

  18. PDF Chrome Text Stacking

    I don't know why but these PDFs always stack the text like this when viewing in Chrome. It only happens on these particular downloads which are Resident Ledgers from our software system. When I open them in the desktop software everything looks normal. ¯_(ツ)_/¯

    5 votes

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    1 comment  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi Taren,

    Sorry for the inconvenience caused. Can you please share what type of PDFs are you referring to? Also, it would be helpful to debug if you can share such PDF URLs where you are facing the issue?

    Thanks and Regards,

    Shilpa Setia

    Lead Engineer, Adobe

  19. Print Icon Will not work

    Allow to print from Adobe Acrobat Online. When you use the print icon on the screen it does NOTHING! You have to "Open in desktop app" or download the file. Super annoying.

    7 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi,

    Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -

    • Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
    • Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.

    Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.

    Thanks and Regards,

    Shilpa Setia

  20. Print button does not work

    The print button doesn't work. It's extremely annoying and reflects poorly on your product.

    4 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi,

    Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -

    • Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
    • Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.

    Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.

    Thanks and Regards,

    Shilpa Setia

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