46 results found
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Fix a problem where the printer button does nothing. Makes me waste more time.
All the sudden this new app came up but the printer button doesn't work so it adds an additional step to download the pdf and then print it. What a pain! Why doesn't the printer button work?
2 votesHi,
Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -
- Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
- Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.
Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.
Thanks and Regards,
Shilpa Setia
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2 votes
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no make it go away
how do i make this go away ? i want it to back as the normal one when i opened a file
2 votesHi Kanika,
Sorry to hear that you are not liking the Acrobat experience. Could you please share your feedback on what issues you are facing and how we can make the experience better?
You can turn it off by clicking on the Acrobat icon in Chrome Extensions and turning off “Use Acrobat in Chrome” toggle. Please see attached screenshot.
Thanks,
-Ashu Mittal -
Want to turn this off
I have links to specific pdf pages but they no longer work now that I have activated this feature. Additionally, opening the pdf files seems to take longer. I need to disable this feature but can't find how to.
2 votesHello Jay,
Sorry to hear that you are facing trouble opening PDFs in our experience. Would it be possible for you to share a couple of sample links for such PDFs that do not open or are taking longer? You could also send them to me at asmittal@adobe.com.
You can turn it off by clicking on the Acrobat icon in Chrome Extensions and turning off “Use Acrobat in Chrome” toggle. Please see attached screenshot.
Thanks,
Ashu Mittal, Adobe Acrobat -
This is not working and is very frustrating
I keep getting this message whenever I try to open a pdf . . .
2 votesHi Steve,
Sorry about the trouble with opening PDFs in our experience. To help us reproduce the problem, could you please share a couple of sample links that fail to open for you? You could also email them to me on asmittal@adobe.com.
Thanks,
Ashu Mittal
Product Manager, Acrobat -
pdf dosyası açmıyor. gib sayfası ile entegrasyonu sorunlu
pdf dosyalarını açmıyor. kesinlikle onarılması lazım iş yapamıyoruz çalışamıyoruz. gib sayfası ile entegrasyonunda ciddi sorun var. hemen düzeltilmesini rica ederiz.
1 voteMerhaba Arma,
Size verdiğimiz rahatsızlıktan dolayı gerçekten üzgünüz. Hata ayıklayıp kontrol edebilmemiz için lütfen sorunla karşılaştığınız PDF URL'sini paylaşabilir misiniz?
Teşekkürler,
Shilpa
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