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Adobe Acrobat in Browsers


Help us improve the Acrobat PDF experience in browsers by sharing your feedback. Follow the instructions below to submit a feature request or bug report. 

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  • If your feature idea or issue is not listed, post it 
For a new feature request:
  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed
For a new bug:
  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

Adobe Acrobat in Browsers

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28 results found

  1. Terrible service

    Not ask people to log in to open a standard pdf. That is the most outrageous step backwards it literally made me swear outloud and immeadiatlely cancle adobe acrotbat pro. Why pay 20 and month to make expirience worse? Stupendously agressively bad design.

    7 votes

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    Need Info  ·  1 comment  ·  Adobe Acrobat in Chrome  ·  Admin →
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  2. extremely slow in loading

    Extremely slow in load my document of 5 pages. Very frustrating when you are in a hurry or trying to show someone the document.

    10 votes

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    Need Info  ·  2 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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  3. Make a product that actually works

    This **** is not working. I should be able to open a simple pdf with Adobe.

    9 votes

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    Need Info  ·  1 comment  ·  Adobe Acrobat in Chrome  ·  Admin →
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  4. Trouble printing

    I can't print directly from the page that opens. I have to save it and then open the page and print it. Not convenient. It was working before.

    200 votes

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    10 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi Camille,


    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. We would require some more details to help investigate your issue.   Requesting you to please share the PDF url that you were trying to print. Would be extremely helpful if you can also share the error message that you are seeing when you are trying to print the document.   Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.   


    Thanks and Regards,  

    Shilpa Setia 

    Lead QA, Adobe

  5. Error in PDF opening

    Not sure why half the time these things don't open.

    4 votes

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    Need Info  ·  1 comment  ·  Adobe Acrobat in Chrome  ·  Admin →
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  6. STOP tour popup

    Shut off the stupid tour pop up - we aren't first time users.

    12 votes

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    2 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi Bethany,

    Sorry for the inconvenience caused due to this issue. Can you please clarify if you are getting the tour pop up everytime you open a new PDF or whenever you start the browser afresh?

    Thanks,

    Team Adobe

  7. Request e-signatures bug

    Please let me know why I can't access the tool "Request e-signatures".

    3 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Chris,

    We would like to know if you are able to use request signatures know? Was this issue resolve or are you still encountering some issues? Please let us know 

    Thanks, 

    Sign in Acrobat Web Team

  8. Slow to load and print

    Ever since this extension installed itself on my browser it takes much longer for PDFs to load. I also have to click the print icon repeatedly before it will finally print anything. I never had these problems until this extension installed itself a week or so ago. I run an etsy business that generates customer shipping labels as PDFs so these problems slow down my work day and it becomes very frustrating very quickly.

    91 votes

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    3 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi,

    Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -

    • Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
    • Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.

    Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.

    Thanks and Regards,

    Shilpa Setia

  9. Please allow bookmark

    Hi! I was not able to see bookmarks in the pdf in this broswer extension

    4 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi,

    Apologies for the inconvenience caused to you. We are trying to debug this issue, however we will need your help for the same. Can you please share the PDF URL where you are facing the issue?

    Thanks,

    Shilpa

    Team Adobe


  10. Download Bug

    Cannot download documents with this extension. There seems to be a bug that was not present before. Thank you!

    7 votes

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    Need Info  ·  1 comment  ·  Adobe Acrobat in Chrome  ·  Admin →
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  11. Make print work directly from the browser

    The print button requires me to use the "Open in desktop" button to print. After tapping the "open in desktop" it will open and have the print dialogue box open. Seems redundant since I would rather not open it in the desktop to begin with.

    93 votes

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    1 comment  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi,

    Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -

    • Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
    • Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.

    Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.

    Thanks and Regards,

    Shilpa Setia

  12. Printer button won't work

    It won't let me print from the browser adobe acrobat

    84 votes

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    1 comment  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi,

    Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -

    • Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
    • Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.

    Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.

    Thanks and Regards,

    Shilpa Setia

    Lead QA, Adobe

  13. Ick. I want to Plug ' N Play like how it used to be.

    I hate this I just want to open a document! What happened? It used to be easy!!!

    9 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi Shelly,


    Sorry for the inconvenience caused. Can you please share a screenshot so that we can debug at our end. Also, are you not able to view any document or is it specific to a particular document?


    Thanks,

    Shilpa

    Acrobat Team

  14. pdf dosyası açmıyor. gib sayfası ile entegrasyonu sorunlu

    pdf dosyalarını açmıyor. kesinlikle onarılması lazım iş yapamıyoruz çalışamıyoruz. gib sayfası ile entegrasyonunda ciddi sorun var. hemen düzeltilmesini rica ederiz.

    1 vote

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Merhaba Arma,


    Size verdiğimiz rahatsızlıktan dolayı gerçekten üzgünüz. Hata ayıklayıp kontrol edebilmemiz için lütfen sorunla karşılaştığınız PDF URL'sini paylaşabilir misiniz?


    Teşekkürler,

    Shilpa

  15. desktop app

    FIX DESKTOP BUTTON

    3 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi Sandra,


    Sorry to know about your experience with Acrobat in Chrome extension. We request you to help us with the following details to be able to debug the issue-

    • Currently installed  Extension version
    • Current desktop app (Acrobat/Reader) version
    • OS details


    Thanks,

    Shilpa

    Team Adobe


  16. Ditto on STOPPING the pop up tour box

    I went online to find the solution and fixed it in Preferences, then rebooted and it still pops up EVERY dang time. Stop it.

    2 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Sorry for the inconvenience caused due to this issue. Can you please help us with some information on this issue that will help us to debug this further?

    • Can you share a screenshot of what popup you are seeing?
    • Can you please clarify if you are getting the pop up everytime you open a new PDF or whenever you start the browser afresh?
    • Can you please check your cookie settings once? Go to chrome://settings/cookies and check if you have this setting enabled - Clear cookies and site data when you close all windows.

    Thanks,

    Team Adobe

  17. PDF Chrome Text Stacking

    I don't know why but these PDFs always stack the text like this when viewing in Chrome. It only happens on these particular downloads which are Resident Ledgers from our software system. When I open them in the desktop software everything looks normal. ¯_(ツ)_/¯

    5 votes

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    1 comment  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi Taren,

    Sorry for the inconvenience caused. Can you please share what type of PDFs are you referring to? Also, it would be helpful to debug if you can share such PDF URLs where you are facing the issue?

    Thanks and Regards,

    Shilpa Setia

    Lead Engineer, Adobe

  18. desktop app button does not work

    desktop app button broken

    2 votes

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    Need Info  ·  0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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  19. Print Icon Will not work

    Allow to print from Adobe Acrobat Online. When you use the print icon on the screen it does NOTHING! You have to "Open in desktop app" or download the file. Super annoying.

    7 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi,

    Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -

    • Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
    • Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.

    Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.

    Thanks and Regards,

    Shilpa Setia

  20. "Print This File" button does NOT work

    Only "Print This File" button does NOT work at all. I use the recent ver. of Chrome and this Acrobat for Chrome on Monterey Ver. 12.6. This problem has not solved about a year, so I have to download each pdf file everytime I want to print them out.

    6 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi,

    Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -

    • Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
    • Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.

    Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.

    Thanks and Regards,

    Shilpa Setia

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