Settings and activity
27 results found
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2 votes
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1 vote
An error occurred while saving the comment Lovekesh garg commentedWe tried but couldn't reproduce this issue. And Acrobat 10 was never supported on Window 10.
Also, you are using an older version of Acrobat, which got expired 2 years back. So I suggest you, please use the trial version of latest Acrobat DC- https://acrobat.adobe.com/in/en/free-trial-download.html. You will have an option while installing Acrobat DC that it won't impact your installed version of Acrobat 11 or Acrobat 10.Thanks.
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1 vote
An error occurred while saving the comment Lovekesh garg commentedPlease go to Document properties(Ctrl+D) > Security tab. Here you can restrict changes in your PDF.
Go to the link https://helpx.adobe.com/acrobat/how-to/security-permissions-protect-pdf-files.html for more info.Also, Acrobat 10 is the very old version which got expired 2 years back. Please use the trial version of Acrobat DC https://acrobat.adobe.com/in/en/free-trial-download.html which have multiple new features implemented.
Thanks.
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2 votes
An error occurred while saving the comment Lovekesh garg commentedAlso please share the following information:
- Test File where you are seeing this issue.
- Steps where it's crashing
- Copy the Crash logs and send it to us.
Adobe sends can be used to share the file. Please follow the steps to share the file
- Open this link - https://cloud.acrobat.com/send
- Click on “Select files to Send”
- Click link "Choose file from my computer" and Select the file
- Click on "Add Files", if you have more files to add
- Click on Create link and Share this link with usThanks.
An error occurred while saving the comment Lovekesh garg commentedPlease share the Acrobat version number. Go to Acrobat Pro DC> About Adobe Acrobat
Thanks. -
2 votes
An error occurred while saving the comment Lovekesh garg commentedCan you please share following information to help us identify the issue:
- Is this Adobe Reader or Adobe Acrobat
- Acrobat version number (Go to Help> About Acrobat)
- OS detail
- Screenshot of message you are getting
- Scenario where you are seeing thisThanks.
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2 votes
An error occurred while saving the comment Lovekesh garg commentedPlease share the PDF file where you are facing this issue. You can use Adobe send to share it. Please follow the steps:
- Open this link - https://cloud.acrobat.com/send
- Click on “Select files to Send”
- Click link "Choose file from my computer" and Select the file
- Click on "Add Files", if you have more files to add
- Click on Create link and Share this link with usThanks.
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9 votes
An error occurred while saving the comment Lovekesh garg commentedPlease follow the steps to share the file using Adobe send.
- Open the link - https://cloud.acrobat.com/send
- Click on “Select files to Send”
- Click link "Choose file from my computer" and Select the file
- Click on "Add Files", if you have more files to add
- Click on Create link and Share this link with usThanks.
Can you please share the exact steps where you are facing this issue.
Also, share the screenshot for better understanding.
Thanks.