File not viewing correctly in Acrobat XI
When opening certain pdf files, the screen preview is not correct. The background "disappears". Sometimes though, the background will still print but sometimes it does not. I am on Mac in system Sierra and have tried these files on multiple computers including a pc, with extensions off etc. and always that same result. What I see is not what I get. If I place the pdf file in InDesign it will preview correctly and also export correctly so something InDesign does corrects the problem. I am attaching a file to demonstrate the issue.
barb
shared this idea
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barb
commented
Here is the link for a couple of problem files: https://files.acrobat.com/a/preview/8f0689e4-82d8-4c8d-a821-5f56e96770fd
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AdminLovekesh garg
(Admin, Adobe)
commented
Please share the PDF file where you are facing this issue. You can use Adobe send to share it. Please follow the steps:
- Open this link - https://cloud.acrobat.com/send
- Click on “Select files to Send”
- Click link "Choose file from my computer" and Select the file
- Click on "Add Files", if you have more files to add
- Click on Create link and Share this link with usThanks.