Girija Agarwala

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  1. 2 votes

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    2 comments  ·  Acrobat for Windows and Mac » Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →

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    Girija Agarwala commented  · 

    Could you please share the workflow elaborately.
    Please attach the source files too.

  2. 16 votes

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    7 comments  ·  Acrobat for Windows and Mac » Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →

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    Girija Agarwala commented  · 

    Hi,

    We apologize for the issue you are facing.
    I am forwarding this concern to the engineering team.
    We will get back to you on this as soon as we have a solution handy.

    Thanks for your patience!

    Regards,
    Adobe Acrobat Team

  3. 1 vote

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    Need Info  ·  1 comment  ·  Acrobat for Windows and Mac » Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →

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    Girija Agarwala commented  · 

    Could you please help us with the Acrobat build# you are using.
    Also, it would be great if you could share the files where you see this issue along with the output.

  4. 2 votes

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    2 comments  ·  Acrobat for Windows and Mac » Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →

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    Girija Agarwala commented  · 

    Could you please share the following information with us:
    1. The pdf files and the output Word file. Highlight the areas you find problems with.
    2. The OS platform that you are using.
    3. The Acrobat dot version you are on.

  5. 2 votes

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    2 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Girija Agarwala commented  · 

    Could you please explain the problem statement in details.
    Also, share the pdf file and the indesign file you are facing the issue with.

  6. 3 votes

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    2 comments  ·  Acrobat for Windows and Mac » Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →

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    Girija Agarwala commented  · 

    Thanks for reporting the issue.
    Could you please share the pdf file and the output?

  7. 2 votes

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    1 comment  ·  Acrobat for Windows and Mac » Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →

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    Girija Agarwala commented  · 

    Thanks for bringing this up.
    Could you please help us with the pdf files and the exported output?

  8. 2 votes

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    Under review  ·  3 comments  ·  Acrobat for Windows and Mac » Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →

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    Girija Agarwala commented  · 

    Thanks for your feedback.
    We have taken a note of it. Will let you know when we have any update on it.

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    Girija Agarwala commented  · 

    Could you please elaborate what issue you are facing ?
    For better clarity, please include : Problem statement, reproducible steps, OS platform, Acrobat build# that you are using.

  9. 54 votes

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    Girija Agarwala commented  · 

    @nam4395 - Could you please share a screenshot with Acrobat open.

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    Girija Agarwala commented  · 

    Hi Zaid,

    We apologize for the issue you are facing.
    I am forwarding this concern to the engineering team.
    We will get back to you on this as soon as we have a solution handy.

    Thanks for your patience!

    Regards,
    Adobe Acrobat Team

  10. 4 votes

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    Need Info  ·  2 comments  ·  Acrobat for Windows and Mac » Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →

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    Girija Agarwala commented  · 

    Could you please help us with the Acrobat build# you are using.
    Also, it would be great if you could share the files where you see this issue along with the output.

  11. 5 votes

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    Need Info  ·  6 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Girija Agarwala commented  · 

    Does this happen with every file that you are trying to work on or is it file specific?
    If it is file specific, probably some application has locked it for use, please check that.

  12. 1 vote

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    Need Info  ·  1 comment  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Girija Agarwala commented  · 

    Could you please share the bug files with us?

  13. 8 votes

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    4 comments  ·  Acrobat for Windows and Mac » Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →

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    Girija Agarwala commented  · 

    Could you please share the following information with us:
    1. The pdf files and the output Word file. Highlight the areas you find problems with.
    2. The OS platform that you are using.
    3. The Acrobat dot version you are on.

  14. 12 votes

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    Under review  ·  1 comment  ·  Acrobat for Windows and Mac » Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →

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    Girija Agarwala commented  · 

    Thanks for raising a feature request.
    We would forward it to the management and let you know whenever we add this support.

  15. 24 votes

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    Under review  ·  10 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Girija Agarwala commented  · 

    We apologize for the issue you are facing.
    Could you please try changing the preferences for online storage.
    To do the same, follow the steps below:
    1. Press “Cmd+K”(MAC) / "Ctrl+K" (WIN) to launch the preferences dialog
    2. Go to the “General” section
    3. Uncheck “Show Online storage when saving files”
    4. Press Ok

    Now try performing your workflow.
    Let us know if you still get across any issues.

  16. 2 votes

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    Under review  ·  1 comment  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Girija Agarwala commented  · 

    Hi,

    We apologize for the issue you are facing.
    Our engineering team is looking into the issue.
    We would get back to you as soon as we have a fix/solution handy.

    Thanks for your patience!

    Regards,
    Girija Agarwala
    Software Engineer II
    Adobe Systems

  17. 3 votes

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    Need Info  ·  2 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Girija Agarwala commented  · 

    Hi Jamie,

    We could not reproduce the issue at our end.
    Our environment details:
    macOS 10.12.4
    Acrobat build: 15.023.20056.213124

    Could you please share a video recording capturing the relevant details.
    Also, it would be great if you could export the action and send it to us along with the test files that are being used.

    Thanks,
    Girija Agarwala
    Software Engineer II
    Adobe Systems

  18. 2 votes

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    Planned  ·  1 comment  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Girija Agarwala commented  · 

    Hi,

    Thank you for raising this feature request for Redaction in Adobe Acrobat DC.
    We have logged this at our end and our engineering team would get back to you on this as soon as we have this request served.

    Thanks,
    Adobe Acrobat DC Team

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