Bug: Cannot convert PDF to Word when temp folder is Directory Junction in windows
Cannot convert PDF to word when temp folder is Directory Junction in Windows.
Steps to reproduce the issue:
1. Create a Directory Junction for %temp% using mklink /J %temp% X:\temp_dst
2. Try convert a pdf file to word (also as powerpoint, excel)
Environment:
OS: Windows 7 x64 Traditional Chinese
Acrobat Version: 2018.009.20044
Expected result:
Word file create correctly.
Observed result:
A dialog say: "Save As failed to process this document. No file was created."
Screenshot of temp directory and pdf file are attached.
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AdminGirija Agarwala
(Admin, Adobe)
commented
We are not able to reproduce this issue at our end.
Could you please check if you can reproduce the same without the Directory Junction created. This would help isolate the cause of the problem.