Settings and activity
49 results found
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10 votes
Need info
An error occurred while saving the comment -
12 votes
An error occurred while saving the comment Girija Agarwala commentedThanks for raising a feature request.
We would forward it to the management and let you know whenever we add this support. -
32 votes
An error occurred while saving the comment Girija Agarwala commentedWe apologize for the issue you are facing.
Could you please try changing the preferences for online storage.
To do the same, follow the steps below:
1. Press “Cmd+K”(MAC) / "Ctrl+K" (WIN) to launch the preferences dialog
2. Go to the “General” section
3. Uncheck “Show Online storage when saving files”
4. Press OkNow try performing your workflow.
Let us know if you still get across any issues. -
2 votes
Workaround provided. No response from the customer. So closing this thread.
Thanks.An error occurred while saving the comment Girija Agarwala commentedHi,
The issue seems to lie in the structure of the document. The image, as you see is not a single image but a composite image of multiple images including a base image (without alphabetical markers) and individual images for every marker.
Scanners give a single image and not multiple images for a single page. So, how this image has been created like this is not known.
As far as copy is concerned, we can copy only the base image. Copy does not have the intelligence to group different images. Thus, we get a single image.Workarounds:
You can use "copy with formatting" in this case (though that too has its own downsides once it OCRs the document).Or else,the best workaround would be to export and import the file losslessly to/from png and then try copy/paste workflow. Steps below:
1. Launch Acrobat
2. Open the file
3. Go to Export PDF-> Image -> Png
4. Click Export and save the file
5. Open the exported .png file in Acrobat
6. Try Copying the image and paste it to wordHope this helps!
Thanks,
GirijaAn error occurred while saving the comment Girija Agarwala commentedHi,
Apologies for the issue you are facing.
We have logged a bug regarding this at our end.
Our Engineering team will get back to you as soon as we have a solution handy.Thanks for your patience and co-operation.
Regards,
Adobe Acrobat Team -
2 votes
An error occurred while saving the comment Girija Agarwala commentedHi,
We apologize for the issue you are facing.
Our engineering team is looking into the issue.
We would get back to you as soon as we have a fix/solution handy.Thanks for your patience!
Regards,
Girija Agarwala
Software Engineer II
Adobe Systems -
2 votes
Acrobat 8.1 is no longer supported. Please upgrade to the latest version.
You can follow the instructions on page https://acrobat.adobe.com/in/en/free-trial-download.html to install and use the 7 day trial version of Acrobat DC.An error occurred while saving the comment Girija Agarwala commentedHi,
We apologize for the issue you are facing.
Could you please share the following information with us:
1. The Acrobat dot version you are using
2. The OS platform you are on
3. The pdf file with which you are facing the problemThanks and Regards,
Girija Agarwala
Software Engineer II
Adobe Systems -
3 votes
An error occurred while saving the comment Girija Agarwala commentedHi Jamie,
We could not reproduce the issue at our end.
Our environment details:
macOS 10.12.4
Acrobat build: 15.023.20056.213124Could you please share a video recording capturing the relevant details.
Also, it would be great if you could export the action and send it to us along with the test files that are being used.Thanks,
Girija Agarwala
Software Engineer II
Adobe Systems -
2 votes
An error occurred while saving the comment Girija Agarwala commentedI have attached a screenshot of the setting view. Hope this helps!
An error occurred while saving the comment Girija Agarwala commentedHi David,
If i understand this correctly, you want to have a single worksheet in excel for the entire document.
We already have this setting in Export to Excel as "Create Single Worksheet for the document".
Please let me know if this is what you were looking for.Thanks and Regards,
Adobe Acrobat Team -
2 votes
An error occurred while saving the comment Girija Agarwala commentedHi,
Thank you for raising this feature request for Redaction in Adobe Acrobat DC.
We have logged this at our end and our engineering team would get back to you on this as soon as we have this request served.Thanks,
Adobe Acrobat DC Team
Could you please share the following information with us:
1. The pdf files and the output Word file. Highlight the areas you find problems with.
2. The OS platform that you are using.
3. The Acrobat dot version you are on.