Feature request / Bug report

← Acrobat for Windows and Mac

My Adobe Acrobat Pro DC crashes when I export a PDF to JPEG.

My Adobe Acrobat Pro DC crashes when I export a PDF to JPEG. I'm on version 20.006.20042.Windows 10.

1 vote

Sign in

(thinking…)

Sign in with:

Facebook

Google

Forgot password?

Create a password

Signed in as (Sign out)

We’ll send you updates on this idea

Anonymous shared this idea · April 08, 2020 · Flag idea as inappropriate… · Admin →

Need Info · April 13, 2020

1 comment

Add a comment…

Sign in

(thinking…)

Sign in with:

Facebook

Google

Forgot password?

Create a password

Signed in as (Sign out)

Submitting...

An error occurred while saving the comment

Adminakagarg (Software Engineer, Adobe) commented · April 13, 2020 22:51 · Flag as inappropriate

Hi,

Thank you for reporting the issue. Can you please provide the following information :
1. Is it file specific issue or happening on every PDF to JPEG conversion?
2. If file specific, can you please share the PDF file to debug the issue?
3. Please share the crash logs
https://helpx.adobe.com/in/acrobat/kb/collect-logs-crash-freeze.html

Regards,
Akanksha

Submitting...

Acrobat for Windows and Mac: Exporting PDFs

Searching…

No results.
Clear search results

Give feedback
- Acrobat for Windows and Mac 4,168 ideas
- Acrobat Reader for Android 1,403 ideas
- Acrobat Reader for iOS 879 ideas
- Acrobat Reader for Windows and Mac 168 ideas
- Adobe Acrobat for Box 2 ideas
- Adobe Acrobat for Google Drive 67 ideas
- Adobe Acrobat for SharePoint/OneDrive 16 ideas
- Document Cloud Web 839 ideas