Feature request / Bug report

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My Adobe Acrobat Pro DC crashes when I export a PDF to JPEG.

My Adobe Acrobat Pro DC crashes when I export a PDF to JPEG. I'm on version 20.006.20042.Windows 10.

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Anonymous shared this idea · Apr 8, 2020 · Flag idea as inappropriate… · Admin →

Need Info · Apr 13, 2020

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Adminakagarg (Software Engineer, Adobe) commented · April 13, 2020 10:51 PM · Flag as inappropriate

Hi,

Thank you for reporting the issue. Can you please provide the following information :
1. Is it file specific issue or happening on every PDF to JPEG conversion?
2. If file specific, can you please share the PDF file to debug the issue?
3. Please share the crash logs
https://helpx.adobe.com/in/acrobat/kb/collect-logs-crash-freeze.html

Regards,
Akanksha

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Acrobat for Windows and Mac: Exporting PDFs

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