[Bug] Acrobat DC 2020 | exporting to Word – images with text are blurry (OCR disabled)
Acrobat DC 2020 (20.013.20064)
MacOSX 10.14.16
Exporting PDFs in Acrobat DC 2020 to Word (.docx or .doc) embedded raster images with (rastered) text (e.g. maps etc.) are blurry/with low resolution in the resulting Word document. This is especially the case if the export OCR option is clearly disabled. Other raster images (without text) are not affected. Embeeded raster images in the source PDF can be jpg or tif with "high" resolution like 300 or 600dpi and the result is allways the same bad quality for raster images with text (either source format of the embedded images), but as good as the source resolution for raster images without text. We had never this problem before, but as we do not very often do this transformation (once or twice a year for a large number of PDF-files) we can not trackback, when the problem arisedn the first time. However we have on the same system an old version of Acrobat Pro X (10.1.16) and with the very same export settings, the problematic raster images with text in the resulting Word files (.docx and .doc) are prefect in quality and resolution (resolution is corresponding to the source resolution).
We can provide examples files with source and resulting exported files from Acrobat DC and Acrobat Pro X, but can not share them publicly.
Please have a look at this problem as soon as possible. Many Thanks.
Anonymous
shared this idea
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Adminakagarg
(Software Engineer, Adobe)
commented
Hi,
Thank you for writing to us, can you please share the sample pdf's with us on akagarg at adobe dot com.
Thanks and Regards,
Akanksha garg
Software Engineer II
Adobe Acrobat Team