Feature request / Bug report

← Acrobat for Windows and Mac

BUG: Acrobat looses numbers at Export as HTML, DOC, DOCX

When exporting a PDF to an HTML, DOC or DOCX, ACROBAT DC and also ACROBAT 11 PRO, looses/converts the numbers at the beginning of the row which contains . and 000 (00).
For example, in word, the number 15.000 becomes a numbered list starting with "15.1" and in HTML becomes the same or disappears completely. This is a very frequent problem, in 100 pdf's 85 of them have this problem on multiple pages.
Considering that we work with ACROBAT PRO and DC with almost 10000 of pdf's monthly (from 2006) for us is a very serious problem that we have every day.
Because of GDPR, I can't put the whole document or the PrintScreen with all the data from pdf. But I marked the situation in the print screen and if needed, I can provide pdf's it the confidential data is preserved.

We all use:
Windows 10
ACROBAT DC version 2019.021.20061
ADOBE Acrobat XI 11.0.23

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ionuţ florin raclău shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • ionuţ florin raclău commented  ·   ·  Flag as inappropriate

    Hello, I would like to know the status of this task, it has been more than a year and still I face every day with the problem that acrobat loses numbers when I convert a pdf to an HTML or DOC. I worked with more than 100.000 pdf since I posted this problem, 4-5 pdf out of 10 have this problem, for example, the number 2.000.000 lei from the attached pdf is saved 2.00.00 or 2.0.0, depending what type of file I choose to save. Also, when saving a HTML or doc, I don't know why there is not an option to save the number indentation in front of the text just as plain text, without converting to list in doc or with css counter increment in HTML, because in our Guverment documents we have almost infinite type of numerotations and sometimes ACROBAT DC doesn't convert them as they where in pdf

  • Adminakagarg (Software Engineer, Adobe) commented  ·   ·  Flag as inappropriate

    Hi ionuţ florin raclău,

    Thank you for reporting the issue. We are working on fixing this issue. You will soon get the fix for the same in upcoming Acrobat build.

    Thank you for your patience.

    Thanks and Regards,
    Akanksha Garg
    Software Engineer II

Acrobat for Windows and Mac: Exporting PDFs

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