Settings and activity
64 results found
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2 votes
An error occurred while saving the comment -
1 vote
An error occurred while saving the comment Arpit Agrawal commentedHI Hossein,
Thanks for reaching out to us. We have reported this issue to our Engg team and they are working on it. Will update you on this further once we have the solution.
Regards,
-Arpit -
1 vote
An error occurred while saving the comment Arpit Agrawal commentedHi Jeff,
Thanks for reaching out to us. Can you Please specify where exactly in the menu system you are facing the issue.
Regards,
-Arpit -
1 vote
An error occurred while saving the comment Arpit Agrawal commentedHi,
Thanks for reaching out to us, we are sorry for you trouble, can you please provide me the following details to better understand the issue:
1. Can you please Update me to the your Acrobat version number, please update to latest if not already and then try if issue is still there
2. If after performing the Step 1 issue exist then can you share me the SAMPLE FILES on which you are facing the issue.Regards,
-Arpit -
4 votes
An error occurred while saving the comment Arpit Agrawal commentedHi Hossein,
Thanks for Reaching out to us. We have noted your concern and will be coming up with some solution once we have more users with the same request.
Regards,
-Arpit -
1 vote
An error occurred while saving the comment Arpit Agrawal commentedHi Ont,
Thanks for Reaching out to us, We have verified and issue does not exist at our end, could you please try Re-installing the Acrobat after running the cleaning tool.
Link for cleaner : https://labs.adobe.com/downloads/acrobatcleaner.html?PID=5140752
Regards,
-Arpit -
1 vote
An error occurred while saving the comment Arpit Agrawal commentedHI SChristie,
Sorry for your trouble, but to understand the issue better could you please specify exactly where you are getting the issues.
Regards,
-Arpit -
10 votes
An error occurred while saving the comment Arpit Agrawal commentedHI Petrula, Thanks for reaching out to us. Could you please update to the latest version of Acrobat DC and see if the issue is still repro at your end.
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2 votes
Hi,
Thanks for Reaching out to us for your concern.
Could you please let us know the exact issues that you face while using any functionality in Acrobat so that we can work upon that for your simplification ?Thanks
AyushAn error occurred while saving the comment Arpit Agrawal commentedHi , Thanks for reaching to us. We have taken your suggestion and will be coming up with the solution in future releases once we have more users with the same concern.
Thanks,
-Arpit -
38 votes
Hi,
Really sorry for the issue that you are facing here.
Could you please share a snapshot of the popup that you are referring to that you do not wish to see.?You can send it on ajain@adobe.com
Thanks
Ayush JainAn error occurred while saving the comment Arpit Agrawal commentedHi john,
Thanks for reaching out to us. We apologize for the inconvenience caused at your end, but to better understand the issue at your end could you please share the screenshot for the issue with us so that we can triage it better at our end. Kindly please email me at the following: arpitagr@adobe.com
Thanks,
-Arpit -
26 votes
Hi,
Thanks for reaching out to us for your concerns.
Can you please let me know the exact version number of Adobe Acrobat DC that your are working on ?
I Tried this at my end and Drag drop in Page Thumbnails panel in a pdf / across pdfs is working fine for me.
Also i would request you to kindly share with me a screen recording video of the steps that you are trying to do here ?
You can send me that at ajain@adobe.com
Thanks
Ayush JainAn error occurred while saving the comment Arpit Agrawal commentedHi , Thanks for reaching out to us. For Re-Arranging the pages via thumbnail in PDF , please zoom a little bit pdf first and then after holding the shift you can drag the Pages in the thumbnail to any position you would like. I hope this will resolve your concern. Also you can use Organize pages App in Acrobat to do that more efficiently.
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1 vote
An error occurred while saving the comment Arpit Agrawal commentedHI Paul, Thanks for reaching out to us, Could you please update to the latest Acrobat and see if you still experiencing the same issue. And if the issue still persist at your end I would request you please provide the exacts steps you are performing and screenshot for the issue.
Regards,
-Arpit -
3 votes
Hi,
If you wish to see the Save As dialog in Acrobat as per the “Save as ok” image shared by you, Kindly do as follows.
1) Open Acrobat → Edit → Preferences → General
2) Select the Checkbox “Show online storage when Saving files”Try to Save as any pdf and check that you’ll see this dialog.
Let me know if that solves your concern.Also please let me know the current version of Acrobat DC that you are using.
-Ayush Jain
An error occurred while saving the comment Arpit Agrawal commentedHI , Thanks for reaching out to us, Can you please update to the latest version of acrobat and see if the issue is still repro at your end. And if issue is still repro could you please share the Screenshots for the same for better understanding.
Thanks,
-Arpit -
1 vote
An error occurred while saving the comment Arpit Agrawal commentedHI, Can you Please upgrade to the latest release version of Acrobat and check if this issue is still reproducible at your end.
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1 vote
An error occurred while saving the comment Arpit Agrawal commentedHi Timothy, Can you please confirm if the issue you were experiencing is resolved with the Acrobat Upgrade. Please let me know if you are still facing it.
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2 votes
Hi,
Can you please update if you are still facing any issue ?
Also Please update your Mojave OS to 10.14.2 and see if issue persists ?Thanks
Ayush JainAn error occurred while saving the comment Arpit Agrawal commentedHI Jamie,
Could you Please confirm it this issue is still reproducible at your end after the latest upgrade.
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4 votes
An error occurred while saving the comment Arpit Agrawal commentedHI Vee,
Thanks for reaching out to us. Could you please update to latest version of Acrobat and see if this issue is reproducible.
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2 votes
An error occurred while saving the comment Arpit Agrawal commentedHI ally,
Thanks for Reaching out to us. Could you Please send the sample pdf files where you are seeing this issue. Please send it over to arpitagr@adobe.com
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9 votes
An error occurred while saving the comment Arpit Agrawal commentedHi , Thanks for Reaching out to us. We have Noted your Concern and will be Coming up with this feature in future releases once we have more users with the same request.
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1 vote
Hi,
Since we haven’t heard back from you for so long, We are closing this thread.
If you still face any issue, do let us know
Thanks
Ayush JainAn error occurred while saving the comment Arpit Agrawal commentedHI MB,
We are sorry for the inconvenience caused at your end. Are you asking if we can change the Highlight color? We already have that functionality in the Acrobat in comment app.
goto Comment app
click on Highlight option
choose color from color picker.I hope this resolves your problem. Please do let me know in case you have any questions.
HI Salih,
Thanks for reaching out to us. Can you please describe whats exactly you expectation with this. What according you is not right ?
REgards,
-Arpit