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  1. 2 votes

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    Arpit Agrawal commented  · 

    HI Salih,

    Thanks for reaching out to us. Can you please describe whats exactly you expectation with this. What according you is not right ?

    REgards,
    -Arpit

  2. 1 vote

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    Arpit Agrawal commented  · 

    HI Hossein,

    Thanks for reaching out to us. We have reported this issue to our Engg team and they are working on it. Will update you on this further once we have the solution.

    Regards,
    -Arpit

  3. 1 vote

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    Arpit Agrawal commented  · 

    Hi Jeff,

    Thanks for reaching out to us. Can you Please specify where exactly in the menu system you are facing the issue.

    Regards,
    -Arpit

  4. 1 vote

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    Arpit Agrawal commented  · 

    Hi,

    Thanks for reaching out to us, we are sorry for you trouble, can you please provide me the following details to better understand the issue:

    1. Can you please Update me to the your Acrobat version number, please update to latest if not already and then try if issue is still there
    2. If after performing the Step 1 issue exist then can you share me the SAMPLE FILES on which you are facing the issue.

    Regards,
    -Arpit

  5. 4 votes

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    Arpit Agrawal commented  · 

    Hi Hossein,

    Thanks for Reaching out to us. We have noted your concern and will be coming up with some solution once we have more users with the same request.

    Regards,
    -Arpit

  6. 1 vote

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    Arpit Agrawal commented  · 

    Hi Ont,

    Thanks for Reaching out to us, We have verified and issue does not exist at our end, could you please try Re-installing the Acrobat after running the cleaning tool.

    Link for cleaner : https://labs.adobe.com/downloads/acrobatcleaner.html?PID=5140752

    Regards,
    -Arpit

  7. 1 vote

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    Arpit Agrawal commented  · 

    HI SChristie,

    Sorry for your trouble, but to understand the issue better could you please specify exactly where you are getting the issues.

    Regards,
    -Arpit

  8. 10 votes

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    Arpit Agrawal commented  · 

    HI Petrula, Thanks for reaching out to us. Could you please update to the latest version of Acrobat DC and see if the issue is still repro at your end.

  9. 2 votes

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    Hi,

    Thanks for Reaching out to us for your concern.
    Could you please let us know the exact issues that you face while using any functionality in Acrobat so that we can work upon that for your simplification ?

    Thanks
    Ayush

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    Arpit Agrawal commented  · 

    Hi , Thanks for reaching to us. We have taken your suggestion and will be coming up with the solution in future releases once we have more users with the same concern.

    Thanks,
    -Arpit

  10. 38 votes

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    Arpit Agrawal commented  · 

    Hi john,

    Thanks for reaching out to us. We apologize for the inconvenience caused at your end, but to better understand the issue at your end could you please share the screenshot for the issue with us so that we can triage it better at our end. Kindly please email me at the following: arpitagr@adobe.com

    Thanks,
    -Arpit

  11. 26 votes

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    Hi,

    Thanks for reaching out to us for your concerns.

    Can you please let me know the exact version number of Adobe Acrobat DC that your are working on ?

    I Tried this at my end and Drag drop in Page Thumbnails panel in a pdf / across pdfs is working fine for me.

    Also i would request you to kindly share with me a screen recording video of the steps that you are trying to do here ?

    You can send me that at ajain@adobe.com

    Thanks
    Ayush Jain

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    Arpit Agrawal commented  · 

    Hi , Thanks for reaching out to us. For Re-Arranging the pages via thumbnail in PDF , please zoom a little bit pdf first and then after holding the shift you can drag the Pages in the thumbnail to any position you would like. I hope this will resolve your concern. Also you can use Organize pages App in Acrobat to do that more efficiently.

  12. 1 vote

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    Arpit Agrawal commented  · 

    HI Paul, Thanks for reaching out to us, Could you please update to the latest Acrobat and see if you still experiencing the same issue. And if the issue still persist at your end I would request you please provide the exacts steps you are performing and screenshot for the issue.

    Regards,
    -Arpit

  13. 3 votes

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    Hi,

    If you wish to see the Save As dialog in Acrobat as per the “Save as ok” image shared by you, Kindly do as follows.
    1) Open Acrobat → Edit → Preferences → General
    2) Select the Checkbox “Show online storage when Saving files”

    Try to Save as any pdf and check that you’ll see this dialog.
    Let me know if that solves your concern.

    Also please let me know the current version of Acrobat DC that you are using.

    -Ayush Jain

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    Arpit Agrawal commented  · 

    HI , Thanks for reaching out to us, Can you please update to the latest version of acrobat and see if the issue is still repro at your end. And if issue is still repro could you please share the Screenshots for the same for better understanding.

    Thanks,
    -Arpit

  14. 1 vote

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    Arpit Agrawal commented  · 

    HI, Can you Please upgrade to the latest release version of Acrobat and check if this issue is still reproducible at your end.

  15. 1 vote

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    Arpit Agrawal commented  · 

    Hi Timothy, Can you please confirm if the issue you were experiencing is resolved with the Acrobat Upgrade. Please let me know if you are still facing it.

  16. 2 votes

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    Arpit Agrawal commented  · 

    HI Jamie,

    Could you Please confirm it this issue is still reproducible at your end after the latest upgrade.

  17. 4 votes

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    Arpit Agrawal commented  · 

    HI Vee,

    Thanks for reaching out to us. Could you please update to latest version of Acrobat and see if this issue is reproducible.

  18. 2 votes

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    Arpit Agrawal commented  · 

    HI ally,

    Thanks for Reaching out to us. Could you Please send the sample pdf files where you are seeing this issue. Please send it over to arpitagr@adobe.com

  19. 9 votes

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    Arpit Agrawal commented  · 

    Hi , Thanks for Reaching out to us. We have Noted your Concern and will be Coming up with this feature in future releases once we have more users with the same request.

  20. 1 vote

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    Arpit Agrawal commented  · 

    HI MB,

    We are sorry for the inconvenience caused at your end. Are you asking if we can change the Highlight color? We already have that functionality in the Acrobat in comment app.

    goto Comment app
    click on Highlight option
    choose color from color picker.

    I hope this resolves your problem. Please do let me know in case you have any questions.