BUG - The app randomly exits full screen mode on MacOS Mojave
BUG - The app randomly exits full screen mode on MacOS Mojave
Jaime Tautiva
shared this idea
Hi,
Can you please update if you are still facing any issue ?
Also Please update your Mojave OS to 10.14.2 and see if issue persists ?
Thanks
Ayush Jain
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Arpit Agrawal
commented
HI Jamie,
Could you Please confirm it this issue is still reproducible at your end after the latest upgrade.
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Greg Brock
commented
@Ravi Gupta This is happening on my primary. This problem seems to happen when the computer has been "sleeping" for a few minutes. I just woke the computer as soon as it went to sleep and Acrobat did not exit full screen.
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Ravi Gupta
commented
@Greg Brock I tried replicating issue at my end but did not see the issue.
Can you help me on the below points -
1. Is this happening on your primary workspace or you have the issue on other workspace?
2. After how much time of system sleep you see the issue ? does this happen if you move your mouse as soon as system goes to sleep ? -
Greg Brock
commented
I am also having this problem nearly every time I allow the computer to go to sleep. When I wake the computer up and enter my password, the desktop where my Acrobat session was previously has disappeared. I have to click on the task bar icon for Acrobat to bring it to the front and then make it full screen again. This has been happening for all versions of Mojave and Acrobat Pro DC.
Mac OS Mojave 10.14.3
Acrobat DC Pro 2019.010.20098 -
Ravi Gupta
commented
Hi Jaime,
Thanks for sharing your concern.
Can you please let me know what is the build number you are using and approximately after how much time you are observing full screen exits?Thanks,
-Ravi Gupta