120 results found
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Unexpected text ligatures when creating PDF from HTML
Steps to reproduce:
Go to https://secure.cst.org/portal/en/url/login
Create a PDF from this webpageExpect that when the letters 'st' occur together that they are separate letters, but instead a 'st' ligature is created in the PDF.
Problem occurs in Windows 10 using Firefox, Chrome, and IE.
1 voteHi
Unfortunately, we cannot proceed with this request as this issue is specific to a particular site. Let us know if you face similar issues with more such sites and we will look into it in future.
Thanks
Tanvi -
export shifting page size
when exporting to pdf from InDesign, the page size is changing because the page information cannot fit on page because of crop marks and spread function
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
1 vote
We are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Converted Word document to Acrobat. The end notes are not linked correctly
Exported a document from Word 2013 using the Acrobat PDFMaker Office addin. The Word document has 541 end note references. When I select a reference within the PDF document it does not bring me to the correct end note.
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Include slug area when exporting an interactive PDF
Please add option to include slug area when exporting an interactive PDF from InDesign like there is when exporting a print PDF.
3 votesWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Your combine files feature in Acrobat Pro 2017 is terrible. The old version worked so much better and was so much easier to use.
Combine files feature in Acrobat Pro 2017 is terrible. The old version was much easier to use (especially to put the files in a certain order - which is kind of important). Leave it to your company to make your software worse.
2 votesWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Combining files is creating duplicates of the first files only
I am going through the process of combining multiple PDF's into one using the same process I've always used and for some reason, all I get is the right number of documents, but they are all duplicates of the first file on the list. Any suggestions?
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Bug report: cannot create multiple PDFs
I keep getting an error message that it cannot open the original files (they're in Word). This is really slowing down my workflow as I have a lot of documents to convert.
0 votesWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
PDF maker plugin grayed out in Word
Prior to 02/02/2018 the create PDF plugin in Word functioned. The plugin stopped only in Word. It works in all other Office 365 ProPlus applications. Case #ADB-984399-R8L2
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Margins are the same in PDF as in Word
The margins in the word doc are changed when converting to a PDF file. One inch at the top, One and a half at the bottom, One inch left and one inch right are changed to two and a half at the top and less than a 1/4 inch at the bottom. No way to change this.
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Cannot creat PDF
I am usin Mac OS High Sierra and when i try to make a PDF i get the error:
"No pdf file was created because acrobat encountered an unidentified error"
What is the solution for this1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
acrobat can't open word doc on mac
Acrobat hangs when adding microsoft word documents. Using Office 2016
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Combine files bug
Occasionally after 2 files are selected to be combined into one pdf document, there is only a blank gray screen, instead of showing the two documents side by side. I know that this happens when one of the documents to be combined is open and that makes sense to me, but it happens under other circumstances that I can't identify. When I close the application and open it up again, it works fine.
1 voteHi
Thanks for reporting the issue. Unfortunately we are unable to take this request due to other high priority items. However, as a workaround, you can quit and re-launch Acrobat and do Combine from Tools for a successful conversion.
Thanks
TanviThanks
Tanvi -
PDF Maker conflict with Word
The PDF plug-in to Word keeps failing, then Word takes forever to recover. I'm annoyed given how comparatively expensive the Adobe software is.
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
an unexpeded error occured PDF maker was unable to make PDF
Cant convert any file to PDF with this Adobe DC software. Have tired to uninstall and re-install with no success.
Message: unexpected error occurred. PDFMaker was unable to produce the Adobe PDF.
Once the trial period is over, deleting app from PC.
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
PLEASE find a better solution for embedding video that offers quality adjustments
Create a better way to embed a video file in Acrobat in such that one can make sure that scaling does not occur and that the quality can be as good as the original without compression or degradation.
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
When I am attempting to convert a word doc to a PDF, the "please wait, reading Adobe PDF" message will not complete/load
My word doc is several pages (10+) long and does have color and charts on each page.
I would expect that after 10 minutes, the word doc could be converted, but it is taking much longer than that and will not work1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
BUG: Cannot Combine .docx and PDF files
Combining PDF's does not work in Version 2018.009.20050 on windows. States it is missing files and attempts to go to repair mode but that does not fix it. Support could not resolve either.
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
There is no way to create the PDF's using the basic math symbols. The same for super-scripting and sub-scripting.
There is no way to create the PDF's using the basic math symbols. The same for super-scripting and sub-scripting.
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
turn off Adobe DC Pro Start up \ Recent Files window when combining files
Windows Server 2012
Adobe Acrobat Standard DCWhen we use Windows File explorer to Combine files we are not able to get it to work If you do not have Adobe Acrobat DC Open.
Steps we take
- Select multiple documents using Control + Click in File Explorer.
- Right click then select Combine files in Acrobat
- Adobe acrobat opens to a Welcome Screen of sorts. There is no way here to combine the files.
If we have Adobe Acrobat DC open then it brings you to the Combine files window as it should.
First image is how it looks if you…
2 votesWe are closing this case from our end as there had been no response from your side despite reminders. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi
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