Combine files bug
Occasionally after 2 files are selected to be combined into one pdf document, there is only a blank gray screen, instead of showing the two documents side by side. I know that this happens when one of the documents to be combined is open and that makes sense to me, but it happens under other circumstances that I can't identify. When I close the application and open it up again, it works fine.
Michael Favata
shared this idea
Hi
Thanks for reporting the issue. Unfortunately we are unable to take this request due to other high priority items. However, as a workaround, you can quit and re-launch Acrobat and do Combine from Tools for a successful conversion.
Thanks
Tanvi
Thanks
Tanvi
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Michael Favata
commented
Adobe Acrobat Pro DC Version 2018.011.20038
Windows 10
It occurs with PDF files, since those are the only files I combine.
It seems to happen when I have a number of tabs open. Perhaps, particularly if the tabs are from different places (e.g. one is from a shared network, one is on the local hard drive and another is from a flash drive). Those are the only potential culprits I can think of.