74 results found
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Forbidden action
I trying the Adobe Acrobat DC Pro for the signature. See attached snapshot. It gives me a forbidden error and loops on the error that is difficult to get out of. Please fix bug.
1 vote -
Change email template in fill and sign
I would like to customise the permanent email template so that I don't have to go in and change every time.
1 voteHi,
Thanks for the feedback. Could you please let us know what changes would you like to the existing template?
Regards,
Sandeep -
Hot key for Initials and Signature
A hot key feature would reduce the time waiting for the fill and sign tool to load and less clicks to choose Initials or Signature and place on the screen.
1 voteHi,
Thanks for your feedback. We will share it with the engineering team and let you know once we have some updates.
Regards,
Sandeep -
Please darken the outline of the color change circle function on tool bar
Please make the outline of the color change function circle on the tool bar darker, so when it inadvertently gets changed to white, it can be seen.
Thank you
Nina
1 voteHi,
Thanks for providing your feedback. We are looking into it and let you know in case we have any updates.
Regards,
Sandeep -
Access token is invalid or has expired.
I just signed up for this... how has it expired???? Please help... I need it right away.
1 voteHi,
Can you please describe the workflow you are trying out. Also can you please once sign out of Acrobat and then try signing in.
Let me know if the issue gets resolved.
Regards,
Sandeep -
SAVING IN SIGNATURE TOOL
When using fill and sign in big PDF files the save feature almost doesn't work. The only way to save without freezing Acrobat is to exit fill and sign and then save.
1 voteHi,
Thanks for reporting the issue. Do you encounter this issue with every PDF file or only certain type of large sized file.
Can you try editing the file and then save it and check if it freezes. Also it will be great if you can share a sample file with us.
Regards,
Sandeep -
Problem with sign and fill
I have installed the program Adobe Acrobat Pro DC twice due to the fill & sign tool does not have worked. When I try to fill a doc, the tools do not appear, only the sign tool.
I'll look forward to your help.
Thanks1 voteHi,
For certain forms which have fillable fields, only the signature option is shown inside Fill and Sign. When you enter the Fill and Sign app you can see a floating message indicating that the author has specified the fields which you can fill.
For other PDFs you will be able to see all the tools.
Regards,
Sandeep -
fill the textbox with my pen and it convert to text
fill the textbox with my pen and it convert to text would be great as i fill forms on my tablet while on the move
1 voteHi,
Thanks for providing your feedback. I will share your feedback with the engineering team and let you in case we have any updates.
Regards,
Sandeep -
allow the user to decide whether he can edit the document after signing or not
each time it locks and yet my settings say it's all editable. very frustratin
1 voteHi,
Thanks for providing your feedback. I will share your feedback with the engineering team and let you in case we have any updates.
Regards,
Sandeep -
White font that I can't change
While using Fill and Sign the text is showing up white. I can't figure out how to change it back to black.
1 voteHi,
Please use the color picker and set it to black. This will ensure that the text font is in black color.
Let me know in case of any issues.
Regards,
Sandeep -
Need my Fill & Sign recipient to be able to initial pages when Requesting Signatures.
I have contracts with initial blocks at the bottom of each page. I am able to initial these by using the "Sign yourself" button in Adobe Acrobat Standard DC, but there is no option within the "Request Signatures" function for my recipient to create their own initials. I have to fudge it by just giving them a text field which doesn't produce a nice cursive initial like my own. Intials should be added as an option under the "See more field types" pull-down. This seems like an obvious miss (initials for me but not for thee) that would be easy…
1 voteHi,
Thanks for providing your feedback. We will share it with the engineering team and get back to you in case we have some updates.
Regards,
Sandeep -
Annoying changes
Why do I have to sign in to forward a file to email? This is a new function and it's **** annoying. Please change it back or I will switch to Bluebeam
1 vote -
Duplication thumbnails fiil and sign issue
When I have a heading that can be duplicated but a list of names that are different I run into an issue. The names I populate on the first page will automatically appear on the second page. Then when I change the names on the second page it will change the names on the first.
1 voteHi,
Thanks for reporting the issue. I tried and observed that the issue is happening when you perform a Save As operation and not on a direct Save operation. Also the issue seems specific to this file.
You can try this workaround if it helps. In the meanwhile we are looking into this issue and will inform you once we have new updates.
Regards,
Sandeep Grover -
go back button
If you forgot to put 2nd signer email address, there's no go back options to add, you have start all over again. It will be good if such function is enable at the last stage so we can make necessary amendement/adds on needed.
1 vote -
Fill & Sign - Request Signature - Email Notification
Is it possible to allow "creator" to control the settings of email notification?
This is to minimise spamming of emails.For instances, someone that we put as "cc" should only receive 1 email which is the final/completed signed documents email.
For now, "cc" receive 2 emails (1st email when the doc is created and send out for signature, 2nd email when the doc is fully signed)Another example, someone we put as "signer" should only receive 1 email when he/she being asked to sign a document.
For now, "signer" received 2 emails (1st email is when he/she being asked to…1 vote -
Change Fill & Sign feature
I need help with changing the signature in the Fill & Sign feature. All suggested changes are not working. The minus button in the field is grayed out and you cannot change the signature.
I have many licensed users that need to update their signature and we are not able to.
PLEASE HELP!1 voteHi,
Can you please try the following :
1. Once you enter the Fill and Sign app, wait for around 10 seconds.
2. Now try to delete the signature.Let me know if that works.
Regards,
Sandeep Grover -
Adobe Sign Recipient e-mail feature
In Adobe Sign, the process to send a signature could be more efficient after adding yourself as a signer in the first recipient field. After doing so, Adobe Sign could have instant suggestions on who to send the document to based on how often this recipient's signature is requested.
1 voteHi,
Thanks for providing your feedback. We have shared this with the engineering team and will keep you posted once we have some update.
Regards,
Sandeep -
[Reader DC] Fill & Sign Comb Field does not work with Central European characters
When typing Fill & Sign text, as soon as a Central European character is entered, Fill & Sign switches to another font. If the field is a comb field, it switches from a monospaced font to a proportional one and breaks the feature completely, the letters don't fit anymore into boxes that Adobe Reader shows.
Additionally, even for normal text fields, this fallback means that different fields use different font depending on if any regional characters are there or not. The result looks inconsistent and ugly.
1 voteThanks for reporting the issue. We are looking into it and will keep you posted in case of any updates.
Regards,
Sandeep -
I want to combine few documents and then password protect it
I want to combine few documents and then password protect it and then send it for esignature. I want to ensure that the document is only opened and esigned by the person with the password, even if someine has access to the email or I have sent it to an incorrect email address.
1 voteThanks for reporting the issue. We are looking into it and will keep you posted in case of any updates.
Regards,
Sandeep -
Font size adjustment after making subscripts reverts subscripts to normal font size
When changing anything within a text field to a subscript or superscript, and then changing the font size of the entire field later, the subscript or superscripts are also changed to that font size. In most cases, it would be preferable to maintain characters or words that are subscripted/superscripted during an overall font size change.
1 voteThanks for reporting the issue. We are looking into it and will keep you posted in case of any updates.
Regards,
Sandeep
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