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Feature request / Bug report

Acrobat for Windows and Mac: Fill & Sign

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Forbidden action

I trying the Adobe Acrobat DC Pro for the signature. See attached snapshot. It gives me a forbidden error and loops on the error that is difficult to get out of. Please fix bug.

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Sajit Viswan shared this idea  ·   ·  Report…  ·  Admin →
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  • Anurag commented  ·   ·  Report

    Hi,

    Please share the Charles logs with the engineering team so that we can investigate about this issue further. It looks like that certain Adobe SIGN URLs are blocked by the proxy server in your current organization.

  • Anurag commented  ·   ·  Report

    Hi,

    Please make sure that proxy settings in your environment are correct and not blocking the client server communication. Also, please share the following information

    1. Build Details
    2. Is it happening with every file ?
    3. platform (win or mac ) ?
    4. Is it happening with every user account or some particular ?
    5. If possible please share the test account so that we can check with the backend team