74 results found
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Acrobat Pro is Suddenly Shutting Down When I start typing
When I start using the "Fill and Sign" function, it shuts down. Nothing gets saved either. It keeps happening. I tried to download my document, re-download the document, printed and scanned the document, and it is still doing it. I tried all of the fixes that were listed on the website and then restarted the computer and nothing was fixed.
2 votesHi,
We recently made some fixes in Fill and Sign area. I request you to please update your application to the latest version by going to Help > Check for Updates.
Please let us know if you are still able to observe the crash on the latest build.
Regards,
Sandeep Grover -
Cannot send file for signature. Error message : Forbidden - Operation could not be completed. Please try later
Cannot send file for signature. Error message : Forbidden - Operation could not be completed. Please try later
6 votes -
more than 2 signature / initial options for fill & sign tool
Only 2 signature / initial images can be stored currently. Every time I want another signature I have to swap out an existing image for one from my files. It would be hugely beneficial to be able to maintain a much larger selection of stored signatures / initials for completing documents for multiple members of the household.
204 votes -
fill & sign option not able to open, plaese give some solution
fill & sign option not able to open, please give some solution
1 voteHi,
Thanks for reporting the issue and we are sorry for the inconvenience caused to you.
Can you please try signing out from your application. Go to Help > Sign out.
Sign in again to the application and try to use Fill and Sign.
Please let us know if the issue persists.
Regards,
Sandeep Grover -
Fill & Sign, Send and Track & Signature only shows blank screen
Using OS X El Capitan Version 10.11.6 with Acrobat Pro DC
Fill and Sign will only show a blank screen.23 votes -
scrolling with touchscreen
I like that I can now scroll through the entire document and not just one page at a time but I can't scroll with my touchscreen because it always thinks I'm trying to "fill". It would help a lot if I could also scroll using touchscreen in my business.
1 voteHi,
Thanks for reaching out to us.
We are investigating the issue at our end and will let you know in case of any updates.
Regards,
Sandeep Grover -
Issues with FIll in and Sign Feature in Acrobat Pro
I am having an issue with the "Fill in and Sign" feature. When I open up a PDF that doesn't have fillable fields but I'm just trying to add text to the page, as soon as I hit the letter "A" key, I get an error message that says, "Currently there are no form fields in this PDF. DO you want Adobe Acrobat to detect form fields for you?" This only happens when I have the Single Key Shortcut Accelerators enabled in preferences. When I don't, I can type the text without an issue but when they're enabled it triggers…
3 votesThanks for providing your feedback. We will let our engineering team know about this issue and will inform you in case of any updates.
Regards,
Sandeep -
changes are not saved
after al long work with the fill&sign tool, didn't succeed to save the changes. I've received the message: "the operation failed because Adobe Acrobat encountered an unknown error"
can't save any changes4 votes -
Preparing a document for Send & Sign
I had a 42 page document that I needed to send out for initials & signatures. I carefully [for 30 minutes] prepared the document for sender + 2 signers, sent to be "prepared" and then clicked sign. It came back with me being the only signer in every place I had prepared. This despite checking and double checking the emails addresses were correct for signers 1 & 2. So I tried going in and editing the fields, which still did not resolve the problem. So I deleted the document and redid it...with the same result. I called support and spoke…
6 votes -
Provide date with 'signature block' when recipient chooses image.
Using 'Send for Signature' with added signature block. Date does not appear when uploading an image. Unlike type and draw which has the date automatically added under the signature. See tickets #0188780191 and #0188780008 on 3/21/17.
4 votesThis feature update is under review. We will let you know once this feature is rolled out.
Regards,
Sandeep -
Auto Fill won't disable
Auto Fill won't disable and just forces the same entries into multiple sections. Basically I can't fill out a form with out acrobat putting the same words in most of the sections. For example if i type my zip code in the zip code box it make every zip code, sate, city box whatever i type and i can't change any box without it automatically changing all of them.
1 voteHi,
Thanks for providing you feedback and we are sorry for the inconvenience caused to you.
Can you please provide some detailed steps of the issue. It will be great if you could share a video of the issue.
Regards,
Sandeep Grover -
Faster loading of Signature Image File
It takes to long loading signature image file, after start-up of Acrobat.
It may be the file, which is lightweight, or sync with online account in general at that moment.
4 grey blue squares rotate aout 3-5 sec.
1 voteHi,
Thanks for reporting this issue. We have informed this to our engineering team and will let you know in case of any updates.
Regards,
Sandeep -
To have the option to turn off messages when I add/or place a signature
To have the option to turn off messages when I add/or place a signature, really annoying. Otherwise, I like the product, I use it everyday
1 voteThanks for providing your feedback. We will share your concern with the engineering team and will let you know in case of any update.
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Signed document should be frozen, while it is not....
When we (in my company) sign documents with "fill and sign", we get following instant message; " When you save a form with signature or initials you will no longer be able to edit the existing form fields". This is perfect! BUT; this is not true! Even after the document is saved, others can change anything in the document, and even delete the signature!!!?!! Should be possible to choose if others should be able to sign (as multiple signatures often is needed), or if it should be totally locked for any editing after signing!
1 vote
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