115 results found
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BUG: Shortkey to Accessibility menu does not work in French
For the production of a robot, I need it to use hotkeys to get into menu's in Adobe acrobat. I got everything to work in English and Dutch languages. But when I want to access the same menu's with a combination of ALT and the desired letters (they differ per language offcourse), in French; All of a sudden he does not get past ALT+S (for accessabilité, which is accessability in French).
I think there must be a bug hidden somewhere.
1 voteHi,
Since I haven’t heard from you, I believe that the issue is fixed.Feel free to contact us is there is any issue.
Thanks
Rachit -
Keyboard functions in the Tags Panel
I am using Keyboard only to access the Tags Panel.
Switching between the Advanced Search menu, and the main document Window, using F6 to move Focus to the Tags panel and Find Tag from Selection work great. I perform subsequent actions and my first search/action is done.
Then I Alt tab back to the Advanced Search panel, move up to the next item, Alt tab back to the main document Window, F6 to the Tags Panel, the item I searched for is selected, but the previous Tag (from search # 1) still has dotted lines around it and it has…
2 votesHi,
Since I haven’t heard from you, I believe the issue is fixed on your side.Feel free to contact us is there is any issue.
Thanks
Rachit -
Accessibility check rejects manual line breaks from InDesign
when a file is exported to Acrobat from InDesign, the accessibility checker rejects every manual line break in the document. There is no fix offered in Acrobat. Please fix.
3 votesHi,
Thank you for reporting the issue. Feel free to contact us if you face any issue further.Thanks
Rachit -
Free version-Adobe
How to shift page from left to right ? (The bar at the bottom of the screen is greyed and not accessible.) Thanks.
1 voteHi,
Since I haven’t heard from you, I believe the issue is fixed. If you have any other problem in future, fell free to contact us.Thanks
Rachit -
BUG: 2D graphics accelerator not working properly on high contrast mode (GTX 1080)
When in accesibility/high contrast mode, white horizontal lines will appear over the black background at random segments of the document as you scroll up/down. Deactivating 2D graphics accelerator solved the issue for me. I have a GTX 1080 Max-Q.
2 votesHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.Feel free to contact us if you need any assistance.
Thanks
Rachit -
Remove Document Preparation Dialogue
Why would I need a dialogue box to tell me it's preparing and ready?? JUST DO IT! I don't need 15 dialogue boxes for each document open telling me about it. It's a background task; it should be in the background. This is so painfully obvious I can't understand why this dialogue box exists or why it doesn't disappear when ready instead of forcing itself on top and in the way.
9 votesHi,
Since I haven’t heard from anyone for the last few months, I believe the issue is resolved.
Feel free to contact us anytime.Thanks
Rachit -
Artifacting error
In Acrobat DC, we have encountered an issue with method of artifacting/backgrounding. As best we can tell, in DC, there is only one way that it can be done to work correctly - through the content panel/right click/create artifact. Other methods of backgrounding (via the order panel or TURO panel) cause it to visually show on the screen and in order panel as a paragraph tag while in the content and tags panel it indicates it’s an artifact.
1 voteHi,
Thanks for connecting with us. Feel free to explore more areas in Adobe Acrobat.Thanks
Rachit -
alt text issue
We have had issues with alt text being duplicated into the actual text field when using the right click to access alt text or using the order panel to access alt text. The only way it is not duplicated is if alt text is entered via the tags panel properties method.
2 votesHi,
We have fixed the issue in the latest release. Please check on the latest update.
If you still face an issue, please contact us.Thanks
Rachit -
Bug: General preferences > Use Single Key Accelerators To Access Tools: doesn't work
Both, Acrobat DC and Reader DC ignore the "General preferences > Use Single Key Accelerators To Access Tools" settings.
Although I checked this option, whenever I open a PDF document, acceleration keys (e.g. "H" or "D" for changing the selection mode) don't work.
Deselecting and selecting this option in General Preferences temporarily enables this feature, but both programs "forget" this setting the next time one of them is getting launched.
5 votesHI David,
We tried on our side on the latest build. It is fixed on our side. Please update on the latest build.
Although the issue faced by you may be because you have not turned off Protected View, Please turn it off and you won’t be facing the issue anymore.Thanks
Rachir -
Accessibility for Arabic PDFs
Although tagging Arabic content shows in Acrobat, however it doesn't display correctly in Tags panel, neither Content panel displays Arabic content properly, nor the Order panel.
"Read Out Loud" feature pronounce each Arabic character independently which drives a listener mad, I'm afraid.I posted my findings on Adobe Acrobat forums, I wish you have the time to view.
https://forums.adobe.com/message/10060292#100602924 votesGreat to know that Zaid. Let us know if you need any other help. :)
Regards
Vivek -
issues with table editor and tagging cells
table editor does not cover all of the content in the table. It also misses a few cells so i cannot tag them, This needs to be done for ADA compliance/accessibility
1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.Feel free to contact us if you need any assistance.
Thanks
Rachit -
Headings are not being shown in the TURO tool after saving as a tagged PDF from Word
The document is being tagged, perhaps properly, but it is impossible to tell using the TURO tool when showing structure types. In the Tags pane, headings are shown as H1, H2, etc in the actual tags, but whether the TURO tool is on when the Order or Tags panel is active, these show up as text (P).
I've never seen this problem before and suspect it has to do with a recent update/release.3 votesHi,
I have shared your concerns to the Engineering team. We don’t have immediate plan for this but we have kept this in their radar and you may see it fixed in future releases.Thanks
Rachit -
/Actual Text () /Alt Text () BUG
Fix the bug that leaves a remnant of deleted Alt or Actual text in the Tag Element. See attachment.
1 voteHi,
The issue has been fixed from our side. You may see it in our next release.Thanks
Rachit -
Creating table summary removes accessible table tags
Using the latest Acrobat DC on MacOS Sierra, the only way to add a summary to a table also removes correct, accessible tags.
The only way to access the table summary is to open the Touch Up Reading Order panel, highlight the table in question, and mark it as a table in the TURO panel--even though the table was already correctly tagged and in the correct reading order. After this is done, the user can right click on the table and add a table summary.
However, doing this changes the <table> tag to two nested <sect> tags and removes any…
2 votesHi,
We sent you a mail regarding the issue. We haven’t heard back from you since.
I believe the issue has been resolved for you.
Please share your concerns if you face any issue in future,Thanks
Rachit -
Reading order list
It would be a HUGE improvement for the work I do if the reading order also could be changed by typing the order numbers in the order list. The reading order list can be very long sometimes, with endless, tedious drag and drops on each page as it is now.
It is also annoying that the list jumps back to the top each time you re-order the list.7 votes -
read aloud
How can I turn off the Read out loud feature?? I do not use it at this point. I get a pop-up window that states the document is being prepared every time I make a change. Thank You!
3 votesHello Sir,
Since we haven’t received from your end, we hope that the issue has been resolved. Please feel free to reach us if you have any concerns in future.Thanks
Rachit -
Bullets voiced twice
Product Adobe Acrobat DC
Build Beta Release (Beta M44)| Version 2018.011.10005
Platform Windows 10 Pro 64 bit
Locale English
State Needs Review
Status Open
Component AccessibilityThis report references InDesign Bug ID – ID-4204915 Bullets are voiced twice – posted by Bevi Chagnon on September 22, 2017, 6:53 AM.
Problem Description:
When a different bullet is used in In Design other than the 3 default bullets (round, asterisk, and lozenge), the tag tree in the exported accessible PDF has two span tags, one empty and the other with the bullet character.The double span tags cause screen readers to voice…
1 voteHi,
I believe the issue is fixed for you since it needs to be fixed from source file.Feel free to contact us if you have any issue.
Thanks
Rachit -
Read Out Loud
Currently Acrobat Pro DC can not read slower than 150 words per minute (wpm). I chatted with support (January 30, 2018) and they confirmed that currently it can not be reduced. Therefore, I request that this be modified to any number that a subscriber wants. 150 WPM is ridiculously fast. The range is 150 to 650 wpm. I would hope that Adobe does not discriminate against persons with disabilities anywhere especially in the United States of America.
2 votesHello Sir,
Since we haven’t received from your end, we hope that the issue has been resolved. Please feel free to reach us if you have any concerns in future.Thanks
Rachit -
PDF Initial View Magnification Guidelines
Why doesn't Adobe set the default initial view magnification setting to "fit page" so a viewer can see an entire document upon initial view? As a seasoned graphic designer, I believe it is much more courteous to allow the viewer to orient themselves to an entire document and then allow then to zoom in for more detail. It is disconcerting to see a partial document when opening a PDF file. Adobe is a leader in accessibility standards and I wondered if you had insight into this topic, I don't see a recommended initial view magnification in the WCAG 2.0 AA…
4 votesHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.
Feel free to contact us anytime.Thanks
Rachit -
Acrobat. Help --> Online Support --> Accessibility Resource Centre. Fails.
Hello, there's a broken/useless link or redirect for accessibility in Acrobat. Hoping you could let me know when fixed please: goto --> Help --> Online Support --> Accessibility Resource Centre. The destination doesn't offer anything.
1 vote
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