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Acrobat Web

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172 results found

  1. Cannot verify digital signature on app through iPad or mobile phone.

    1 vote

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    1 comment  ·  Fill & Sign  ·  Admin →
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    Hi Sharon,

    Are you still facing the issue? Could you please more details so we can follow up?

    Thanks,

    Adobe Sign Team

  2. ADOBE consistently crashes while using Fill & Sign. This is a known problem since at least 2019 and it still has not been fixed. This is such a buggy program and we have to have a subscription yet the bugs are never corrected.
    I have made changes for all of the suggestion that I have found the the so called "ADOBE help". Total worthless.

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  3. The online editor is not working. When I download filled PDF. I can see only two of my filled text boxes. Others are just missing..

    2 votes

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  4. Simplify licensing. I have two accounts apparently through work, one is creative suite without adobe sign, and one is adobe acrobat/adobe sign. Trying to switch between the two and being denied access to tools is driving me crazy and wasting far too much time. This product has become unusable.

    0 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  5. Words in excel is in arabic
    each word is written vise versa

    Example : if the word is play
    it is written in the converted version " yalp "

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  6. I don’t know how you could possibly make the App for my IPhone any more complicated.

    Great job 👎

    2 votes

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  7. can't Add a Signature from an Image taken with a mobile phone. I've never encountered such a problem previously.
    The file size is 56kb, the file is a jpg, unlocked.
    The same image always worked when using Acrobat on previous devices (Mac)

    4 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  8. text adding function is useless, does not work, part of text just dissapears.

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  9. Give option for different colors on Fill & Sign on Adobe Acrobat Online, all documents only showing in black and white

    4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Julie,

    Are you requesting different colors for data you're filling in the form fields? When you said "all documents only showing in black and white" do you mean the entire document is in black and white or just the form fields? Documents with different text colors should be rendered with the colors on Fill & Sign. Please provide a screenshot (and a test document if possible), if documents with text in colors are not displayed correctly.

    Thanks,

    Adobe Sign Team

  10. Bug detected...
    Fill&Sign does not save the entries made for downloading and or sending by email. The only way entered text can be recovered is by reopening the edited document in Fill&Sign during the same session but that is meaningless as you cannot download or send anyway. Pleas fix this bug asap because it makes a major functionality for which I have paid obsolete.

    1 vote

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    1 comment  ·  Fill & Sign  ·  Admin →
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    Hi Nils-Carsten,

    Thank you for your feedback; however we're not able to duplicate the issue. Did this occur with all documents or just some? Would you be able to share your document(s) with us, as well as any additional details you can provide, so we can investigate?

    Thanks,

    Adobe Sign Team

  11. Bad experience. sign is going only on first page. I want to do it on last page.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Aditi,

    Thanks for the feedback. Could you please provide more details on the issue you're facing? You should be able to place a signature on any page. 

    Were you using the Fill and Sign flow or Request Signatures flow? 

    If possible, could you share a screenshot of the page where you encountered the issue and a test document so we can try to duplicate the issue.

    Thanks,

    Adobe Sign Team.

  12. 1 vote

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  13. Cross signature across photo not working properly. signature hide behind the photo.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  14. I have subscribed to Adobe Acrobat for years and have the app on my desktop, but every time I try to open it , I receive a message that my subscription status cannot be verified. When I sign in and try again, there are no results. When I try to download the app again, I get your "Oops" message. In short, Adobe does not work for me; you just take my money and tell me to go jump.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  15. I hate your online portal. I have an Adobe Acrobat Pro subscription and I can't do anything I want to do. I need to Prepare a form, there's no option to do this. I need to be able to enter text into a PDF, then download for someone to sign and I can't do that. I tried to set up a Template, that allows me to pre-fill some fields and when I try to use it, it also wants me to sign as Participant 1. I just want to use the Adobe Acrobat desktop software and I can't do that…

    4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Jennifer, 

    Thanks for your feedback. Fill & Sign has a toolbar where you and drog and drop text fields. There are also PDF tools available for editing PDF. You will find them in Edit flyout or the tools page. Have you tried it? 

    As for Template, it shouldn't require you to sign if it doesn't have a signature field assigned to you (Sender). You can change the recipient (assignee) of any field by right clicking on the field and select Edit. 

    Also when you send it out for signature, make sure you do NOT add your self as a Recipient since all recipients will be required to sign. If you have any non-signature fields assigned to Sender in the document, you will be asked to prefill before it's sent out.

    Adobe Sign Team

  16. I am unable to sign certain PDFs. How can I fix it?

    3 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Terri,

    Thanks for your feedback.  Could you please provide more details or a sample PDF so we can investigate? 

    Is it a PDF someone else sent to you to sign or are you trying to fill & sign your PDF? 

    Adobe Sign Team

  17. Adobe Sign does not have any way that I can find where you can make the signature bigger. It comes back from the signee too small to read.

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  18. Make more easy

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  19. Really really frustrating....Bizarrely when sent by others, my signature and initials are showing up in documents in really small image. It is not my signature which fills the signature so some bug in the formatting. Wish I could contact someone but seems that it is almost impossible to find a chat....

    3 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Stephen,  Thanks for your feedback. Could you please provide some more details to help us understand the problem. For example, how the agreement was authored? 

    Thanks in advance,  

    Adobe Sign Team

  20. Well, I paid a subscription for Adobe Acrobat DC and was charge for 3 year which I did not request and then paid for a 1 year but neither of the acrobats were completed downloaded to my account. I used it once on the web the day I paid for it and now I am unable to get to it. Can someone get back to me on this issue. The email used was shirleyidiaz4859@gmail.com.

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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