179 results found
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Adobe Acrobat does not work.
I have subscribed to Adobe Acrobat for years and have the app on my desktop, but every time I try to open it , I receive a message that my subscription status cannot be verified. When I sign in and try again, there are no results. When I try to download the app again, I get your "Oops" message. In short, Adobe does not work for me; you just take my money and tell me to go jump.
2 votes -
I'm paying for literally nothing usable
I hate your online portal. I have an Adobe Acrobat Pro subscription and I can't do anything I want to do. I need to Prepare a form, there's no option to do this. I need to be able to enter text into a PDF, then download for someone to sign and I can't do that. I tried to set up a Template, that allows me to pre-fill some fields and when I try to use it, it also wants me to sign as Participant 1. I just want to use the Adobe Acrobat desktop software and I can't do that…
4 votesHi Jennifer,
Thanks for your feedback. Fill & Sign has a toolbar where you and drog and drop text fields. There are also PDF tools available for editing PDF. You will find them in Edit flyout or the tools page. Have you tried it?
As for Template, it shouldn't require you to sign if it doesn't have a signature field assigned to you (Sender). You can change the recipient (assignee) of any field by right clicking on the field and select Edit.
Also when you send it out for signature, make sure you do NOT add your self as a Recipient since all recipients will be required to sign. If you have any non-signature fields assigned to Sender in the document, you will be asked to prefill before it's sent out.
Adobe Sign Team
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Unable to sign PDF. I have looked up how to but it doesn't work
I am unable to sign certain PDFs. How can I fix it?
3 votesHi Terri,
Thanks for your feedback. Could you please provide more details or a sample PDF so we can investigate?
Is it a PDF someone else sent to you to sign or are you trying to fill & sign your PDF?
Adobe Sign Team
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Signature too small in Adobe Sign
Adobe Sign does not have any way that I can find where you can make the signature bigger. It comes back from the signee too small to read.
2 votesThanks for your feedback. Is it possible for you to share screenshot with us so we can investigate?
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Gale
Make more easy
2 votesHello Jose, Thanks for your feedback. Could you please provide some more details to help us understand the problem.
Thanks in advance,
Adobe Sign Team
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Signatures on forwarded documents really small
Really really frustrating....Bizarrely when sent by others, my signature and initials are showing up in documents in really small image. It is not my signature which fills the signature so some bug in the formatting. Wish I could contact someone but seems that it is almost impossible to find a chat....
3 votesHello Stephen, Thanks for your feedback. Could you please provide some more details to help us understand the problem. For example, how the agreement was authored?
Thanks in advance,
Adobe Sign Team
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Unable to access my account
Well, I paid a subscription for Adobe Acrobat DC and was charge for 3 year which I did not request and then paid for a 1 year but neither of the acrobats were completed downloaded to my account. I used it once on the web the day I paid for it and now I am unable to get to it. Can someone get back to me on this issue. The email used was shirleyidiaz4859@gmail.com.
2 votesHello ShirleyI,
Thanks for your feedback. Have you changed your Adobe ID (your email address) since you purchased subscription?
Thanks in advance,
Adobe Sign Team
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Downloadable signature
When using Adobe Sign in the Chrome browser and during the process of review and sign, I was able to download my pre-saved signature as a PNG. Perhaps that shouldn't be accessible?
2 votesHello Oscar,
Thanks for your feedback. If you have saved your signature it should be available to use it while reviewing and signing an agreement. You can check if it is listed under Account > Personal Preferences > My Signature section.
Thanks,
Adobe Sign Team
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Form Fillable Issues - Impossible to Find
You have made it almost impossible to make a fillable PDF. it used to be easy and now even accessing that tool is difficult and you provide no support to find out how to do it with the updated suite.
2 votes -
New Adobe esign post Classic has changed dramatically - bad UX - bring back Classic
Terrible new upgrade on UX. As a product manager I had to give you feedback and this is the only way I can find to do it. Filling an agreement from template didn't save (even when asked to) and I could only read what I added after hovering over the boxes. Also it jumped around horrendously. Bring back Classic - it worked
2 votes -
PDF shared cloud editing still doesn't work
Why are PDF forms so awful? I have to remake PDF forms in Word or Google Docs so that I can have a shared for the form.
10+ years of clouds services and Adobe still is miles behind everyone on shared doc editing. It's mind blowing.3 votes -
where is my e-signature certificate
what has happened to my electronic Signature? I don't get the Certificates any more. Why not? It means the E signature is not valid.
2 votes -
Date field not working properly when Polish user interface is set.
Date field not working in Polish Acrobat Reader DC, Acrobat Pro 2020, Acrobat Pro DC and probably many others similar to those mentioned here. Calendar does not pop up after clicking on date field when user interfaces language is Polish. When user interface language is set to English date field work properly.
1 vote -
loss of features make product unuseable
this application is even more problematic today than it was yesterday, which was bad enough. Now i can't email my file. What is going on????
I am not enjoying using this application. And once I did.
1 vote -
product fails to meet expectations
you had a good product and in the last month I have lost all the functionality. The latest is that I can't upload my pdf file.
I am ready to try DocuSign
1 vote -
complicated
searched high and low and can't find how to edit my signature. what a joke
1 vote -
Changes disappear from final document
When I go to share a link or download a copy, none of the changes are present. It's a web-based copy function.
1 voteHello Isobel,
Thanks for your feedback. Could you please provide some more details to help us understand the problem.
Thanks in advance,
Adobe Sign Team
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Bad
Unusuable. pages are overlapping at the bottom for no reason.
1 vote -
Not intuitive in any way
I'm trying to sign and you don't have black ink for marking up and it's not intuitive to figure out how to sign.
1 vote -
Uploaded Image get's wrongly trimmed
I was trying to sign the form with an image of the signature but for some weird reason the picture get's trimmed all the time on the side. And half of the signature gets lost...
2 votesHi Nathan,
Thanks for your feedback. Could you please provide some more details to help us understand the problem.
What file format did you upload? Size of image file? What browser are you using?
Is it possible for you to share the image file so we can investigate?
Thanks in advance,
Adobe Sign Team
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