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uploading documents always gets stuck

I hate acrobat online. It ALWAYS freezes when I am trying to upload a document to request a signature from a client. This has cost me so much time refreshing and it messing up each time until the 10th time is the charm. So annoying please fix.

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Plan it Wild shared this idea  ·   ·  Report…  ·  Admin →
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Need Info  ·  AdminRobert Kagramanov (Admin, Adobe) responded  · 

Hello,

Thanks for your feedback. Could you please provide some more details to help us understand the problem.

How big is your file (size, number of pages, file format)?

Is it possible for you to share the image file so we can investigate?

Thanks in advance,

Adobe Sign Team

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  • Anonymous commented  ·   ·  Report

    Also have a user experiencing the same issue, with various different file sizes and formats, all get stuck at 72% indefinitely.

    This is on a Windows10 machine with a full Adobe creative cloud license including Fill and Sign