1770 results found

1. My subscription doesn’t work!

   Hi,
   I paid my subscription but my app steal doesn’T work, I check the mail, everything and a I can not use the features I need ( add files) .

   I need this urgent! Please

   4 votes

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   3 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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2. Lost features after iOS 12.3.2 upgrade

   After upgrading my iPhone and iPad I lost almost all functions in Adobe Acrobat. I use the free program. I save save to Adobe but I can no longer:
   Save to the Document file
   Move items to folders
   Make some comments in files.

   Once you save to Document cloud it seems to work, then 10 seconds later tells you it’s unable to save but made a “recovered file” for me.
   It is fully functional on my laptop, but changes I make on there, will NOT show up on my iPad or iPhone.
   Help!

   Judy Cash

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   Resolved  ·  2 comments  ·  Bugs  ·  Delete…  ·  Admin →
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3. Cancel

   I purchased in error, I want to cancel

   1 vote

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   Resolved  ·  1 comment  ·  Creating or Exporting PDFs  ·  Delete…  ·  Admin →
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4. No network connection

   Right after the update to the latest version, when I open the app, using cellular LTE, the No network connection banner displays at the bottom and the app is inoperable. I noticed that the app was fine when I moved 30 miles from where I reside and it worked fine on LTE. Back home on the LTE tower there, the darn No network connection banner pops up again and disables the app. Deleted it and reinstalled. Had no problem signing in, because it is connected to the internet! I stream Pandora at the same time, I have internet! This banner is so annoying!

   Right after the update to the latest version, when I open the app, using cellular LTE, the No network connection banner displays at the bottom and the app is inoperable. I noticed that the app was fine when I moved 30 miles from where I reside and it worked fine on LTE. Back home on the LTE tower there, the darn No network connection banner pops up again and disables the app. Deleted it and reinstalled. Had no problem signing in, because it is connected to the internet! I stream Pandora at the same time, I have internet! This banner… more

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   Resolved  ·  2 comments  ·  Bugs  ·  Delete…  ·  Admin →
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5. Profile name not updating

   Can someone please tell me how to update my profile name ?
   I have changed it via Adobe account online but it is not changing in the app please advise

   2 votes

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   0 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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6. File size balloons, icon becomes generic

   Dear Administrator,
   A book I have been reading these past few weeks, highlighting it intensively as is usual for me, more than doubled in size: it was ~10Mb and now it is almost ~25Mb. Further, something happened to the file, for Acrobat Reader no longer displays the book’s title page among other recent documents, but shows a generic icon. Attaching the original file, the file it its current state, and a screenshot of the icons — my recent documents listing from within Acrobat. Would you please help?
   Alexey

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   1 comment  ·  Bugs  ·  Delete…  ·  Admin →
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7. Folder has disappeared

   After renaming one of my folders, it has disappeared in the App. Can still see it on the document cloud website. And if search for a file in the app that is inside the disappeared folder, i can find that file, but otherwise i can’t see any of them, as the folder doesn’t show up...

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   Resolved  ·  3 comments  ·  Bugs  ·  Delete…  ·  Admin →
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8. MY HIGHLIGHTED STUFF IS NOT GETTING SAVED

   MY HIGHLIGHTED STUFF NOT GETTIG SAVED

   3 votes

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   1 comment  ·  Comment  ·  Delete…  ·  Admin →
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9. Don’t bother users’ eyes with fade grey fonts!

   I din’t even want to read this: my eyes are fed up with appdesigners’ neglecting users’ comfort

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   3 votes

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   0 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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10. app opens and closes directly! what to do?
    2 votes

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    0 comments  ·  Bugs  ·  Delete…  ·  Admin →
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11. Opening documents and going to different pages

    The new update has made this program literally impossible to use. Any time I open a multipage PDF it opens it to a random page and I can't move more than 3 or 4 pages in either direction before it stops loading the PDF entirely. Whenever I try to jump to a new page by typing in the page number the program freezes and I have to quit. Then I open the document again and the whole thing starts all over.

    I also can no longer control the size of the pages. It will randomly zoom in on a page and nothing I do will make it return to the setting I had previously except leaving that page in the document. Uninstalling and reinstalling does nothing. There was nothing wrong with the previous design and you made a mistake making all these changes.

    The new update has made this program literally impossible to use. Any time I open a multipage PDF it opens it to a random page and I can't move more than 3 or 4 pages in either direction before it stops loading the PDF entirely. Whenever I try to jump to a new page by typing in the page number the program freezes and I have to quit. Then I open the document again and the whole thing starts all over.

    I also can no longer control the size of the pages. It will randomly zoom in on a page… more

    2 votes

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    0 comments  ·  Bugs  ·  Delete…  ·  Admin →
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12. Search Failure

    I am no longer able to search my Acrobat pdf's on my iPad. Please help!

    1 vote

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    0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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13. My subscription

    I pay 23.99 to subscription in concert pdf to word but don’t work

    1 vote

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    Resolved  ·  2 comments  ·  Creating or Exporting PDFs  ·  Delete…  ·  Admin →
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14. Can l type my novel on it

    l want to right my novel

    1 vote

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    Resolved  ·  2 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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15. Problemas con suscripción

    Compre la membresía y no me deja editar archivos

    1 vote

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    2 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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16. Combining multiple PDFs into one big document on iPad app

    Is there a way to combine more than 12 PDFs on iPad app? I’ve paid for the subscriptions but I’m trying to build a big document- maybe 60 individual PDFs trying to turn into one

    5 votes

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    0 comments  ·  Creating or Exporting PDFs  ·  Delete…  ·  Admin →
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17. Need an arabic language in export pdf , otherwise it turns arabic pdf to garbage

    Need to export a pdf in arabic with my recently purchased pdf export package

    17 votes

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    3 comments  ·  Creating or Exporting PDFs  ·  Delete…  ·  Admin →
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18. I have paid for one month still unable to create pdf files

    I have been charged 160 for a month subscription but still I am unable to create PDF files

    1 vote

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    Resolved  ·  1 comment  ·  Organizing or Combining PDFs  ·  Delete…  ·  Admin →
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19. Cancellation of Product

    I Do Not Want this product.
    Please cancel my subscription.

    Sincerely,

    Rhonda A. Rucker

    1 vote

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    Resolved  ·  1 comment  ·  Comment  ·  Delete…  ·  Admin →
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20. cannot access anything on google drive

    everything in the drive cannot be loaded on the adobe app, whats worse is that things that once appeared just disappear on reloading

    2 votes

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    0 comments  ·  Bugs  ·  Delete…  ·  Admin →
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