32 results found
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Cannot change my file to PDF
I cannot take my files and Create a PDF. This recently just started happening.
I use this app for work. It has been really useful. I really need it. Please fix .
I have the current update for iPhone 12.1.2
Please help31 votesPlease let us know if you are still having this problem. We have not been able to reproduce and have not heard back on request for more information.
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6 votes
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Can’t sign
Since update 19.06.00, I can’t seem to sign my documents. I created them, they are not from some outside source with restrictions. I’ve been doing my work on acrobat everyday for the last 9m, no problems. I think it has something to do with this latest update because my problem started right around this time. I use my iPhoneX, haven’t tried on any other system yet.
3 votes -
Request for payment won’t go away
I paid 69.99 for PDF pack for and 23.99 for PDF export, but I still CANNOT ACCESS FEATURES SUCH AS COMBINE FILES.
The app keeps asking me to pay again. I press the pay again option and get message that I have already subscribed. I can’t get out of this error loop! The blue star next to “combine files” won’t go away. I just cancelled export to see if it would help - nope.2 votes -
2 votes
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Hanging Up when Used Simultaneously with other Apps
After initially opening the app and reading a file, if I switch to another app and reopen Adobe to continue from where I left, it freezes.
2 votes -
Subscription doesn’t work
The subscription doesn’t work. It keeps asking for payment and I paid already. I have the apple receipt with my Apple ID.
2 votes -
2 votes
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Can’t create new folder
Can’t create a new folder.
2 votes -
Suscripción
Quiero cancelar la suscripción de pdf export pero no puedo
2 votes -
Crashes
The ap crashes about 10 seconds after opening it.
2 votes -
Highlighting results in dropped pages
Whenever i highlight sentences, i soon find (not immediately) that a page of the pdf i am reading has disappeared. Multiple highlights = multiple lost pages. Never happened with previous versions of adobe reader. Closing and reopening the pdf does not change this, pagesremain lost from view. Any ideas why or how to get pages back?
2 votes -
My Subscription
Hello,
I just subscribed to one of your app packages and the option is not unblocked.
I am trying to combine my files and it bring me back to subscription page. Then it says that I am already subscribed.
Can you please help me fixe this problem.
Thank you very much for your understanding and help.
Sincerely,
Domingos Oliveira.1 vote -
No network connection
Right after the update to the latest version, when I open the app, using cellular LTE, the No network connection banner displays at the bottom and the app is inoperable. I noticed that the app was fine when I moved 30 miles from where I reside and it worked fine on LTE. Back home on the LTE tower there, the darn No network connection banner pops up again and disables the app. Deleted it and reinstalled. Had no problem signing in, because it is connected to the internet! I stream Pandora at the same time, I have internet! This banner…
1 vote -
Folder has disappeared
After renaming one of my folders, it has disappeared in the App. Can still see it on the document cloud website. And if search for a file in the app that is inside the disappeared folder, i can find that file, but otherwise i can’t see any of them, as the folder doesn’t show up...
1 vote -
I want to cancel this app I want to cancel this app I don’t need to use it anymore and please can you stop taking payments out of my acc I’
I want to cancel this app
I want to cancel this app I don’t need to use it anymore and please can you stop taking payments out of my accouunt . thank you
1 vote -
Serial number failing to recognize my email address IOS
PDF reader Pro could be amazing but for the fact the adobe has let someone else use my name and I cannot register or put the serial number into the software. It’s only a little identity theft. I’ve talked with 9 people alone today! Amazingly they don’t have the answers. Apparently the problem is if you work on only IOS devices it’s your fault and a man mansplains this to you. If anyone else is having this problem please feel free to share how you dealt with it cause i personal am finding it hard to work.
1 vote -
Не хотел покупать подписку на год
Не хотел покупать подписку на год, было написано оплата по дням , а списали все деньги в apple store
1 vote -
Ständige Abstürze der App
Die angehängte Datei kann in der App nicht geöffnet werden. Die App stürzt beim öffnen ab und ist dann weg. Auch andere Dateien können so nicht geöffnet werden.
1 vote -
text search for Acrobat on IPad stopped working
19.04.00 (20190411.111013). typing a search term in the Q field stopped working. I get no results on any pdf. Worked previously.
1 vote
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