Sharing sometimes fails
I have been sharing files with another person. Recently I shared 3 files similar to those with the same person and they never received them. Upon trying to share the file again it still failed. I have recently shared a new file with this person successfully. Why might these three files not share?
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Anonymous
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Anonymous
commented
Thanks Derek. All files that I am sharing are approximately 1.3 MB
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AdminDerek Lau
(Admin, Adobe)
commented
Thank you for reporting this issue to us and I¹m sorry for any inconvenience.
It sounds like the mail server (Exchange/Google/Yahoo/Aol/Outlook/other) may have an issue at the time to do share files. What is the file size of the file that causes share failed?
Best regards.